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Canac Corporation Retail | NA
Retail
Canac—the first independent hardware and construction materials chain from the Quebec City region—is the product of over 140 years of experience. This great company offering over 25,000 products stands out from its competitors through its personalized customer service and competitive prices.
SAP S/4HANA | SAP Commerce Cloud SAP Analytics Cloud | SAP Datasphere
React Faster To external pressures to the company and their customers Solid Ecosystem For Customer Experience with the foundation of SAP S/4HANA and SAP Analytics Cloud
Headquarters Canada
Products Hardware and construction materials
Web Site canac.ca
Business Challenges • The ability to offer flexibility and agility in their B2C retail processes as they do for their contractors, including changes to delivery dates and order modifications, in-store and online Customer Benefits • Starting with a strong foundation with SAP S/4HANA, Canac implemented SAP Commerce Cloud and SAP Industry Cloud to bring this into a solid ecosystem for a great customer experience • Since moving to S/4HANA, there is more data. SAP Datasphere and SAP Analytics Cloud allows for the use of this data faster, resulting in faster reporting and faster decision making in new situations • Being able to use the data to build new models and reports faster gives Canac the ability to react faster to external pressures to the company or their customer experience
“We chose to mix SAP S/4HANA, SAP Commerce Cloud and SAP Industry Cloud all together to bring this into a solid ecosystem.”
Thomas Laberge CIO Canac Corporation
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