Connected Healthcare 2028: Humana

A look ahead: Keeping healthcare human


Our approach
9

What healthcare can’t look like in 5 years
10

Instead, put humans at the center of a connected experience
12

Connected healthcare: our vision for 2028
14

Today: A healthcare system full of friction
16

From chaos to connectivity: How to keep healthcare human in the next 5 years
18

1. Mitigate fragmentation across the patient experience
20

2. Enable an expert, empathetic workforce
22

3. Respond to changing demographics and health equity dynamics
24

4. Expand the use of value-based care
26

TTEC’s vision for connected healthcare 2028
29

Prepare now for a bright healthcare future
30

Make the 2028 vision a reality
32

About TTEC
34

Made with FlippingBook Annual report maker