Could This Happen In Your Program? CASE SCENARIOS
CASE #3 Gia, a new staff member at a residential facility, arrived on shift and was assigned to provide supervision to Beck, a person receiving services. Gia reviewed Beck’s plans of care to identify any helpful information to support Beck. The treatment plan noted Beck required 15-minute checks; the safety plan reflected that Beck required one-to-one supervision; and the behavior plan reflected that Beck required “range of scan” supervision during waking hours. Gia quickly skimmed the plans, signed the training sign-in sheet to reflect that they had read them, then hurried away to assist another staff member. Later that day, Gia was supporting Beck and providing one-to-one supervision. Ray, another direct care staff member, asked Gia to help prepare dinner. Gia explained they were supporting Beck. Ray said, “Beck needs 15-minute checks. They will be fine.” Gia assisted with dinner preparations. While Beck was alone, they swallowed a pen cap. When Gia reported the incident to their supervisor, the supervisor asked Gia why they did not provide one-to-one supervision to prevent Beck from ingesting items. Gia noted that the plans of care had different supervision levels, and they were not sure which plan was accurate.
Case Concerns Use the space below to identify the case concerns.
Spotlight on Prevention Best Practices for Training Agency Staff 14
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