AGENCY POLICY Staff Training
f List the staff members responsible for providing training to temporary or contract staff; f Outline a process for training staff who work non-traditional hours, part-time, per-diem, or staff who “float” between locations; f Identify minimum training requirements to assist and work with people receiving services, including requirements for working independently; f Outline on-the-job training or shadowing requirements that must be completed before staff can work with people receiving services; Note: Policies should specify how long staff must be employed or which training must be completed before staff are eligible to be shadowed by another staff member. Please reference the Tracking of New Staff Shadowing Hours , which can be used to document shadowing hours.
f Include a requirement that all training be documented; f Outline the process for storing documentation including how and where training records are kept, and for how long;
Note: Consider storing training documentation in a space that designated staff can access when necessary. If training is tracked in an electronic system, ensure the training record is updated following the training.
f Include a contingency plan to cover these tasks during staff turnover, or if a person in charge of training is involved in a reportable incident.
Spotlight on Prevention Best Practices for Training Agency Staff 5
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