Premier Customer Guide

14.1 Trayed When trayed large letters are presented to the machines as follows the delivery address block and access indicia will be located accordingly: • Landscape – large letters the address will be upright and the indicia in the top right hand corner • Portrait – large letters the item will be rotated to lie on one of the longest edges so that the indicia is vertical in the top left hand corner and the delivery address block in a vertical position When customers tray large letters, because the orientation of the mail piece within the tray affect how it is ‘fed’ through the machine there will be one possible area where the machines will apply a label if necessary and spray a ‘tag code’ mark – please note that customers must include the ‘excess poly’ to the area below • Starts from the right hand edge and 33mm from the bottom edge • The code application area is 110mm long and 30mm high 14.2 Bagged and Unbagged mailings When the items are in bags, then the large letters are presented i.e. in landscape orientation. Large letters are only presented to the machine along one of their longest edges therefore code marks could be applied in one of two areas 14.2.1 Paper envelope, polymer envelope and polywrap items When customers do not present large letters in trays, because the orientation of the mail piece is not pre-defined there will be two possible areas where we will apply a label if necessary and spray a ‘tag code’ mark – please note that customers must include the ‘excess poly’ to the area below. 14.1.1 Paper envelope, polymer envelope & polywrap items

14.0 Label and Barcode application area Royal Mail wants to give customers as creative a specification as possible as such mandatory requirements specific top areas where Royal Mail barcodes or labels and barcodes will be affixed have been removed. The information within this section will allow customers to make an informed decision when it comes to designing creatives or direct mail. Please be aware that when presenting mail in trays there will be fewer areas where the barcode or label with a barcode could be applied. This is because the mail will then only be presented to the machine in one of two ways. However, when mail is bagged it has to then be tipped and trayed at the receiving office and this increases the likelihood of the barcode or label and barcode being applied to any one of four areas. In general, if the large letter has a plain paper outer envelope then a barcode will be sprayed directly onto the item and if the large letter has a very creative mail piece or if it is polywrapped or in a poly envelope then a label will be applied and a barcode sprayed onto the label. Please note: These defined areas relate to how the mail is presented to the machines, so there may be instances where a label could be applied a little higher or slightly more towards the left than indicated. This applies to polywrapped items specifically and is purely because the excess poly around the insert may fold. Please note that the ‘bottom edge’ of a mail piece is always the longest edge on which the mail piece will be ‘fed’ through and presented to the machine. Items are always processed in ‘landscape format’, trayed square items are processed with the delivery address block and indicia uppermost with the indicia to the top right.

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