18
Ext. Tournament Policies & Scenarios 13) Medical Considerations a. Participants with known medical conditions or allergies should inform the tournament organisers during the registration process. b. It is recommended to carry any necessary medications or medical supplies with you. c. If any medical attention is required during the tournament, there will be designated medical personnel available to assist. 14) Parking a. If parking is available at the tournament venue, participants and spectators should follow the designated parking instructions. b. It is advised to lock your vehicles and refrain from leaving any valuable items visible inside. 15) Personal Belongings a. Participants are responsible for the security of their personal belongings. b. It is advisable not to bring valuable items to the tournament venue. c. The organisers will not be held responsible for any loss or theft of personal belongings. 16) Emergency Procedures a. In case of any emergencies or incidents, there will be designated personnel available to handle the situation. b. First aid assistance will be readily available at the tournament venue. c. Participants and spectators are encouraged to report any safety concerns or incidents to the tournament organisers immediately. 17) Reporting Concerns a. If you notice any suspicious activity or have any security concerns during the tournament, please notify the tournament organisers or event staff immediately. b. Your cooperation in maintaining a safe and secure environment is greatly appreciated. 18) Complaint Procedure a. The tournament organisers are committed to providing a fair and enjoyable experience for all participants. b. If you have a complaint or concern during the tournament, please follow the designated complaint procedure outlined below: i. Approach a tournament official or staff member and express your concern in a calm and respectful manner. ii. Provide specific details regarding the nature of the complaint, including any relevant evidence or witnesses, if available. iii) The official or staff member will listen to your complaint and take appropriate action to address the issue. iv) If necessary, the complaint may be escalated to a higher-ranking tournament official or the tournament director for further investigation and resolution.
Made with FlippingBook - Online catalogs