Westchester Oral & Maxillofacial Surgery & Implantology's online newsletter for May 2018
2975 Westchester Avenue, Suite G02, Purchase, NY 10577
• www.oralsurgeryofwestchester.com
Thank You for Everything CELEBRATING MOM
We’re only a fewweeks away from Mother’s Day — In case you forgot, the holiday is coming up on Sunday, May 13 — and I wanted to celebrate by acknowledging all the great moms out there. Now, I knowmost people will call their mother the “best mom ever,” but I have some bad news for you. My mom is actually the best mom of all time.
My mom is an incredibly smart woman. She worked as a speech pathologist for many years, though by the time I came around, Mom wasn’t working anymore. This was pretty fortunate for me, because it meant I got a lot of quality time with her. I am the youngest of four siblings, though my brother, who’s closest to me in age, is 12 years older than me. In a sense, I was an only child for a good portion of my life.
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I HAVE A LOT OF GREAT MEMORIES OF TIME SPENT WITH MY MOM, AND MANY OF MY FAVORITES TAKE PLACE ON THE GOLF COURSE.
and I really became obsessed. Throughout my teenage years, Mom and I spent many hours playing golf together, and those are times we continue to reminisce about to this day. All my life, I saw how hard my momworked for our family. She was truly dedicated to us and to the friends she held dear. Mom set a strong example about the importance of being there for others. My mom taught me many lessons, but there are two I consider to be the most important:
Even though Mom stopped working as a speech pathologist, I can’t remember a time when she wasn’t busy. She was really involved in my childhood, volunteering at my school and at various charities, and was an active member of the community. My mom is the definition of a social butterfly and has always had a lot of friends. I can’t count how many times my parents made plans with the many close friends they had, and they never failed to invite all our family over for the holidays each year. To be honest, I think my mom thrives on the chaos and excitement of being around a bunch of people — a trait she passed on to me. I have a lot of great memories of time spent with my mom, and many of my favorites take place on the golf course. As I entered my teens, my familywent to Florida for winter vacations. One year, we all took a golf lesson together. Though my dad wasn’t all that into it, my mom
1. Try your best in all situations. 2. Family is everything.
Mom, thank you for everything you have done to make a positive impact on my life. You’re a wonderful role model, and I wouldn’t be where I am today without your guidance.
I love you.
–Dr. Harrison Linsky
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Westchester Office • 914-251-0313
Customer Appreciation Isn’t Seasonal
Heat Up the Slow Months With a ‘Wow!’
A little customer appreciation can go a long way — after all, everyone likes to be treated well by the people they do business with. But if your appreciation stops at holiday cards and birthday offers, you might be missing the mark. Summer tends to be the slow season, so take the extra time to plan a newway to show customers you care. Host a Summer Event There’s no need to plan a black-tie gala. Summer is the season of relaxation, so keep it low-key, and let your clients know they are welcome to bring their friends and family. Here are a few fun ideas to consider: Host a barbecue at the office or local park. Make sure you have the proper permits first. ● Book a movie theater, and show the latest blockbuster. (We hear “Avengers: Infinity War” is pretty awesome.) • “I had three wisdom teeth removed by Dr. Graffeo. I received excellent quality of care from the staff at the front desk, the nurses, and Dr. Graffeo. I was very nervous, but Dr. Graffeo’s calm and reassuring manner made the experience as pleasant as it possibly could be. I had no pain and very little swelling after the surgery. I highly recommend this practice.” –Lara D. •
• Plan an adults-only scavenger hunt. Include local landmarks, offer prizes, and provide grown-up beverages afterward to make the event really memorable. ● Throw a block party. This one requires some planning, but if you pull it off, your clients will talk about it until next summer! Deliver One Big ‘Wow’ Social media makes it pretty easy to keep up with everyone’s lives, so look for an opportunity •
to share stories on social media about the cool, unexpected things businesses do. Wouldn’t you like to go viral for a good reason? Send Cards for Strange Holidays Sure, you mail cards during the winter holidays, but so does everyone else. Why not mail a card for National Doughnut Day on June 1? You can even include a coupon to a local doughnut shop. Or you can send a funny card with a picture of your office dog for National Mutt Day
to make a great impression on one customer. Maybe a client is expecting their first grandchild. Could they use a new stroller? Is a wedding anniversary coming up? Who wouldn’t love a limo ride and dinner at the nicest restaurant in the city? Go a bit over the top! People love
to announce that, thanks to your client’s support, your company is donating to a local animal shelter. These ideas maywork great for your clients, or you might need to brainstorm a bit. Your clients are as unique as your company, so don’t hesitate to find a special way to show them you care.
OUR PATIENTS SAY IT BEST
“My experience at the Westchester Oral & Maxillofacial Surgery & Implantology was exceptional. From the moment I stepped inside the pristine office space, I was welcomed in and directed to the back. Dr. Graffeo was very understanding and articulate in explaining the procedure being done and everything that my wisdom teeth removal would entail. The assistants were also very kind. The procedure was completed seamlessly. I was fortunate enough to not have any pain during the operation or afterward. Thank
you so much to Dr. Graffeo and his office staff for their care and concern. I wish I had more wisdom teeth so that I could revisit!” –Sarah H. “Dr. Linsky is incredible! He extracted my tooth and placed my implant all in the same day. It was pain-free, and Dr. Linsky talks you through the entire procedure.” –Noelia L.
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Research Finds Increased Risk for Older Patients BETTER LATE THAN NEVER?
Wisdom teeth are truly a pain, and not just because they can cause physical discomfort as they grow in. Third molars (3M) can wreak havoc in a patient’s mouth, and the longer a patient holds off on seeking extraction, the more dangerous the surgery becomes. The Journal of Oral and Maxillofacial Surgery published a study which looked at 3M complications in elderly patients. The study, conducted by the Department of Oral and Maxillofacial Surgery at University of Bochum Medical School in Germany, evaluated the perioperative mortality of 3M-extraction surgery in older patients to identify the risks associated with postponing 3M surgery. Researchers compared patients who were at least 65 years old (Group A) with a control group of patients from 15 to 20 years old (Group B). The general health status for each group was defined by the modified Charlson score (MCS) and the American Society of Anesthesiologists (ASA) score.
ankylosis and nerve proximity, and showed significantly more intraoperative and postoperative complications. As a result, patients in Group A underwent longer operations and remained in the hospital for much longer after surgery than patients in Group B. These findings confirm the greater risk wisdom tooth extraction poses to patients as they get older, suggesting there could be an increase in 3M-related morbidity the longer a patient waits to have the surgery. These risks do not mean patients 65 and older should never have their wisdom teeth removed. Having third molars extracted can help avoid infections, bone loss, or damage to the surrounding teeth. Rather, it is important for patients to have their wisdom teeth removed much sooner in life, if possible. If a patient reaches the age of 50 and they still have their wisdom teeth, they should speak with their general dentist and oral surgeon about the possible risks they face. Together, they can determine if having the patient’s wisdom teeth extracted immediately is the best option to avoid dangers down the road.
During the study, the researchers found patients in Group A needed more antithrombotic agents, had higher rates of
Sautéed Zucchini and SquashWith Feta
Have a Laugh
INGREDIENTS Zucchini and summer squash are arriving on grocery store shelves. Here is a great way to take these humble, delicious vegetables to the next level. This easy dish is perfect for early summer. DIRECTIONS
1. Cut zucchini into 1/4-inch-thick semicircles. Dice onion. 2. Heat a large skillet to medium high. Add olive oil, onion, and thyme. 3. Once onion is soft (about 2 minutes), add zucchini and squash. Season with salt and pepper; cook 4–5 minutes until squash barely begins to caramelize. 4. Place in serving bowl and top with feta.
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1 zucchini
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1 summer squash
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1/2 medium red onion
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2 tablespoons extra-virgin olive oil
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2 teaspoons fresh thyme
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1/4 cup crumbled feta cheese
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Salt and pepper to taste
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Westchester Office • 914-251-0313
2975 Westchester Avenue Suite G02 Purchase, NY 10577
PRST STD US POSTAGE PAID BOISE, ID PERMIT 411
914-251-0313 www.oralsurgeryofwestchester.com
INSIDE This Issue
PG 1
Happy Mother’s Day
PG 2
The Most Unique Customer Appreciation Ideas Ever Our Patients Say It Best
PG 3
Sautéed Zucchini and Squash With Feta Wisdom Teeth Risk in Older Patients
PG 4
A Dental-Crown History Lesson
The Royal Treatment A Brief History of Dental Crowns
Dental crowns are one of dentistry’s greatest weapons. Able to repair damaged, decaying, or missing teeth, crowns are a great resource in both cosmetic and health-related dentistry cases, and humans have been using crowns longer than any other dental trick. The first people to wear gold on their teeth lived on Luzon, an island in the Philippines. Scholars found 4,000-year-old skeletons with golden caps and golden teeth. Later documents from Spanish invaders showed that the people of these cultures practiced gold pegging, deliberate teeth filling, and blackening of their teeth well into the 1500s. However, on Luzon, the inspiration behind these first gold crowns is believed to have been born out of a cosmetic drive rather than medical necessity. A paper from the University of the Philippines Baguio suggests, “The motivations behind dental modifications were complex and included concepts of beautification, achieving personhood, and affirming group identity.” Golden teeth wouldn’t appear in Europe until 700 B.C. The Etruscans used golden dental crowns as a status symbol and to show off their wealth, but the trend died off, and we wouldn’t see crowns make a comeback until after the Middle Ages. By 1530, dentistry was beginning to be seen as a medical science rather than a side hustle for barbers
or blacksmiths, and the first book on dentistry was published in Germany. Called the Artney Buchlein or “The Little Medicinal Book for All Kinds of Diseases and Infirmities of the Teeth,” and it included information about dental crowns, which were made of human or animal teeth at the time. If secondhand teeth or gold aren’t your preferred material crowns, then you have Charles H. Land to thank. In the late 1800s, Land patented the “jacket” crown, which was made of porcelain and was the first modern dental crown as we know them today. Land’s crown was efficient for the time, though it suffered from microcracking and didn’t last long. A better solution wouldn’t arrive until the 1960s, when crowns of porcelain fused to metal hit the scene. Today, crowns are a staple of modern dentistry. As versatile a solution as the materials available for a crown, countless people are able to confidently show off their smiles thanks to their crowns.
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