Findings of the National End of Life Survey | 2023
Care in a hospice Confidence and trust in staff | Q58
Of the 540 people who responded to this question, 505 (93.5%) said that they always had confidence and trust in the healthcare staff treating their relative or friend during their stay in the hospice. The average score for this question was 9.61 out of 10. Treated with respect and dignity | Q59 Of the 543 people who responded to this question, 523 (96.3%) said that their relative or friend was always treated with respect and dignity by healthcare staff during their stay in the hospice. The average score for this question was 9.79 out of 10. Care in the last two days Treated with kindness and compassion | Q82 Of the 4,106 people who responded to this question, 3,734 (90.9%) said that healthcare staff always treated their relative or friend with kindness and compassion during the last two days of their life. The average score for this question was 9.46 out of 10. Treated with respect and dignity | Q83 Of the 4,233 people who responded to this question, 3,773 (89.1%) said that their relative or friend was always treated with respect and dignity by healthcare staff during the last two days of their life. The average score for this question was 9.30 out of 10. Participants’ experiences of care and support Explanation of condition and care | Q95 Of the 4,044 people who responded to this question, 3,018 (74.6%) said that healthcare staff definitely explained their relative or friend’s condition and care in a way they themselves could understand. The average score for this question was 8.35 out of 10.
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