Digital transformation and the evolution of tech support roles.
Is Your IT Workforce Ready for Change? | 1 |
The Evolution of Tech Support | 2 |
Automation Assumes Basic Tech-Support Tasks | 3 |
Ever-Expanding Device Diversity | 4 |
Remote Working Revamps Tech Support | 5 |
Disruptive Technologies Alter The Role of Tech Support | 6 |
Filling the Gaps of Tech Support Roles | 7 |
Embracing the Changing Role of Tech Support | 8 |
Horizontal Shifts in Tech Support | 9 |
The Future of Tech Support in the Modern World | 9 |
Next Steps | 10 |
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