Educational Breakout Sessions
10:10am- East Meeting Room A, 1st Floor Key Area 4: Customer Service & Marketing (4130)- 1 CEU Speaker : Christi Fink, Child Nutrition Manager, Jefferson County Schools Contact : christifink77@gmail.com; 205-369-1644 Dance Your Way into the Perfect Customer Service Team This session promises fun and excitement while exploring ways a team comes together to form a great customer service experience. Be prepared to dance and have fun!! Disclaimer: Beware of flying objects.
10:10am- East Meeting Room B, 1st Floor Key Area 2: Food Production (2100); Purchasing (2410); Receiving and Storage (2430)- 1 CEU Speaker : Peggy Lawrence, K12 Specialist, CGA Reps Contact : plawrence@cgareps.com, 770-833-9101; cgareps.com Having Fun with Equipment!
Equipment should enhance your program, not be a headache. Take a step back, look at your overall operation, and figure out how to make your equipment, large and small, work for YOU! In this session, you will learn how not to be intimidated by equipment purchases, why your menu should drive every decision you make, and how to have a little fun doing it!
10:10am- East Meeting Room C, 1st Floor Key Area 2: Food Production (2100); Purchasing (2400); Receiving and Storage (2500)- 1 CEU Speaker: Tom Schwartz and Chef Andy Montero, K-12 Consultants Contact : Chef Cyndie- chefcyndie@chefcyndie.com, www.chefcyndie.com Chef Andy- chefandy@chefcyndie.com; 252.339.7387 The Produce Academy: Spec It, Check It, Chop It!
This is a must-see presentation filled with money and labor-saving tips and tricks to buying, receiving, storing and fabricating fresh produce. Spec It, Check It, and Chop It with Chef Andy and The Produce Whisperer Tom Schwartz.
10:10am- East Meeting Room E/F, 3rd Floor Key Area 3: Program Management (3200) & Human Resources & Staff Training (3400) - 1 CEU
Speaker : Cindy Allen Belcher, LEAD to Succeed Trainer Contact : cindybelcher76@bellsouth.net; 334-467-9892 The Power of Emotional Intelligence
Leading with empathy and high emotional intelligence can help grow leadership skills and relationships within a team. This 1-hour training explores emotional intelligence and how it impacts and informs leadership abilities. Learn to respond to conflict by following the four domains of emotional intelligence. Participants will complete assessments and receive tools to incorporate emotional intelligence into leadership practices.
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