Educational Breakout Sessions
1:15pm- East Meeting Room A, 1st Floor Key Area 4: Communications & Marketing (4100) - 1 CEU Speaker : Christi Fink, Child Nutrition Manager, Jefferson County Schools Contact : christifink77@gmail.com; 205-369-1644 Dance Your Way into the Perfect Customer Service Team This session promises fun and excitement while exploring ways a team comes together to form a great customer service experience. Be prepared to dance and have fun!! Disclaimer: Beware of flying objects.
1:15pm- East Meeting Room B, 1st Floor Key Area 4: Professional Standards-Customer Service (4130)- 1 CEU Speaker : Maureen G. Mulvaney, K12 Specialist, CGA Reps Contact : MGM@MGMSuperStar.com; www.MGMSuperStar.com; 480-280-6776 The Magical World of Feeding Children~ Serving Up Magic with Heart (Customer Service for Kids), continued
Why Should Disneyland be called ‘The Magic Kingdom’ when School Nutrition is the True ‘Magic Kingdom’? Your School Cafeteria, the ‘True Magic Kingdom’, is saving the Nation –One Meal At a Time. Learn ‘How To’ Engage, Energize and Electrify your Staff and Students. Learn ‘How To’ Create Magical Experiences for Your Each Other and Your Customers—Your Guests--THE STUDENTS!
1:15pm- East Meeting Room C, 1st Floor Key Area 3: Professional Standard Topic Area 3410- 1 CEU Speaker: Crissy Garner, Child Nutrition Manager, Limestone County Schools Contact : crissy.garner@lcsk12.org; 931-205-0782 Campfire Conversations: Illuminating Corrective Action & Employee Evaluation Employee Discipline is a skill that even the most seasoned managers can struggle with. Learning Corrective Action practices can make the process easier. By providing a clear outline of rules and expectations, employees and managers can work together to correct disciplinary issues. This process also makes it less complicated when giving an employee evaluation. This is an encore class from our 2023 Camp CNP Manager's Retreat. 1:15pm- East Meeting Room E/F, 3rd Floor Key Area 3: Program Management (3200) & Human Resources & Staff Training (3400) - 1 CEU Speaker : Linda B. Godfrey, RDN, SNS, LD, Trainer/Educator Contact : lgodfrey4621@charter.net; 205-902-1368 Can I Ever Learn Enough About Food Safety and Sanitation? Learn about the recent changes to the ServSafe exam plus play games while getting to know other Child Nutrition peers.
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