M E MB E R S H I P S U R V E Y R E P OR T OUTDOOR RESORT PALM SPRINGS
EXECUTIVE SUMMARY
E X I S T I N G F A C I L I T I E S , O P E R A T I O N S & S E R V I C E S
O V E R A L L S A T I S F A C T I O N A N D V A L U E
Overall Satisfaction
Percent
60%
Overall member satisfaction at Outdoor Resort Palm Springs is close to average compared to other private clubs and communities. Eighty-five percent of respondents are satisfied or very satisfied with Outdoor Resort, compared to an average of 83% at other clubs/communities.
53%
48%
50%
Outdoor Resort
Other Clubs/Communities*
40%
35%
32%
30%
20%
10%
9%
10%
5%
5%
2%
1%
0%
Very Satisfied Satisfied
Neutral
Dissatisfied Very Dissatisfied
* Other private clubs and communities
Receive Good Value for MonthlyCost
Percent
Sixty-eight percent of respondents agree or strongly agree they receive good value for their monthly HOA assessment and fees, which is close to the average of 65% at other private clubs and communities. Only 9% disagree or strongly disagree, compared to and average of 15% at other clubs/communities.
60%
52%
50%
45%
Outdoor Resort
Other Clubs/Communities*
40%
30%
23%
20%
20%
20%
16%
12%
8%
10%
3%
1%
0%
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
*Other private clubs and communities
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