SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 13 of 82

Figure 15: Satisfaction

Under 56 AGE

50.4%, 398 Male GENDER 34 12.6% 66 24.5% 164 61.0% 0 0.0% 5 1.9% 269 100.0% 3.46 74 20.6% 188 52.2% 80 22.2% 16 4.4% 2 0.6% 360 100.0% 3.88 70 19.3% 207 57.2% 78 21.5% 7 1.9% 0 0.0% 362 100.0% 3.94 52 13.9% 200 53.5% 80 21.4% 38 10.2% 4 1.1% 374 100.0% 3.69

53.5%, 426 5/Less Years TENURE 49 16.7% 90 30.7% 149 50.9% 3 1.0% 2 0.7% 293 100.0% 3.62 127 32.0% 203 51.1% 53 13.4% 13 3.3% 1 0.3% 397 100.0% 4.11 85 21.7% 210 53.7% 87 22.3% 9 2.3% 0 0.0% 391 100.0% 3.95 67 16.3% 232 56.4% 80 19.5% 28 6.8% 4 1.0% 411 100.0% 3.80

4.5%, 36 Year Round RESIDE 11 39.3% 4 14.3% 13 46.4% 0 0.0% 0 0.0% 28 100.0% 3.93 8 24.2% 13 39.4% 10 30.3% 2 6.1% 0 0.0% 33 100.0% 3.82 11.8% 19 55.9% 10 29.4% 1 2.9% 0 0.0% 34 100.0% 3.76 4 6 16.7% 19 52.8% 5 13.9% 6 16.7% 0 0.0% 36 100.0% 3.69

68.8%, 546 No DOG OWNER 73 19.1% 106 27.7% 197 51.4% 3 0.8% 4 1.0% 383 100.0% 3.63 133 26.5% 253 50.5% 85 17.0% 28 5.6% 2 0.4% 501 100.0% 3.97 112 22.4% 282 56.4% 103 20.6% 3 0.6% 0 0.0% 500 100.0% 4.01 80 15.4% 289 55.8% 105 20.3% 41 7.9% 3 0.6% 518 100.0% 3.78

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 45 18.8% 78 32.6% 113 47.3% 0 0.0% 3 1.3% 239 100.0% 3.68 88 29.6% 146 49.2% 47 15.8% 14 4.7% 2 0.7% 297 100.0% 4.02 76 25.8% 170 57.6% 48 16.3% 1 0.3% 0 0.0% 295 100.0% 4.09 51 16.5% 171 55.3% 58 18.8% 23 7.4% 6 1.9% 309 100.0% 3.77

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 70 16.7% 125 29.8% 217 51.8% 4 1.0% 3 0.7% 419 100.0% 3.61 143 26.5% 267 49.5% 97 18.0% 29 5.4% 3 0.6% 539 100.0% 3.96 112 21.1% 310 58.3% 102 19.2% 8 1.5% 0 0.0% 532 100.0% 3.99 84 15.2% 320 58.1% 100 18.1% 44 8.0% 3 0.5% 551 100.0% 3.79

31.2%, 248 Yes 33 18.2% 56 30.9% 87 48.1% 3 1.7% 2 1.1% 181 100.0% 3.64 60 26.3% 107 46.9% 47 20.6% 13 5.7% 1 0.4% 228 100.0% 3.93 42 18.5% 120 52.9% 56 24.7% 9 4.0% 0 0.0% 227 100.0% 3.86 30 13.0% 120 52.2% 50 21.7% 24 10.4% 6 2.6% 230 100.0% 3.63

891

6.4%, 51

Hair Salon

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

9.4%

3 5

126 20.1% 174 27.8% 313 50.0% 7 1.1% 6 1.0% 626 100.0% 3.65 210 26.2% 394 49.1% 149 18.6% 45 5.6% 5 0.6% 803 100.0% 3.95 173 21.6% 441 55.0% 175 21.8% 13 1.6% 0 0.0% 802 100.0% 3.97 126 15.4% 444 54.1% 170 20.7% 70 8.5% 10 1.2% 820 100.0% 3.74

31 16.1% 55 28.5% 100 51.8% 5 2.6% 2 1.0% 193 100.0% 3.56 71 26.6% 141 52.8% 41 15.4% 14 5.2% 0 0.0% 267 100.0% 4.01 50 19.2% 139 53.3% 66 25.3% 6 2.3% 0 0.0% 261 100.0% 3.89 36 13.3% 152 56.1% 57 21.0% 25 9.2% 1 0.4% 271 100.0% 3.73

27 27.3% 23 23.2% 48 48.5% 0 0.0% 1 1.0% 99 100.0% 3.76 16 13.8% 53 45.7% 34 29.3% 11 9.5% 2 1.7% 116 100.0% 3.60 20 16.7% 68 56.7% 30 25.0% 2 1.7% 0 0.0% 120 100.0% 3.88 13 11.2% 62 53.4% 28 24.1% 13 11.2% 0 0.0% 116 100.0% 3.65

74 25.1% 96 32.5% 118 40.0% 6 2.0% 1 0.3% 295 100.0% 3.80 119 32.6% 167 45.8% 53 14.5% 25 6.8% 1 0.3% 365 100.0% 4.04 83 23.0% 194 53.7% 80 22.2% 4 1.1% 0 0.0% 361 100.0% 3.99 57 15.4% 210 56.8% 72 19.5% 26 7.0% 5 1.4% 370 100.0% 3.78

59 21.8% 70 25.8% 135 49.8% 3 1.1% 4 1.5% 271 100.0% 3.65 66 19.8% 155 46.5% 81 24.3% 28 8.4% 3 0.9% 333 100.0% 3.76 70 20.8% 194 57.6% 70 20.8% 3 0.9% 0 0.0% 337 100.0% 3.98 44 13.0% 179 53.0% 75 22.2% 37 10.9% 3 0.9% 338 100.0% 3.66

26 22.4% 31 26.7% 54 46.6% 2 1.7% 3 2.6% 116 100.0% 3.65 42 26.8% 77 49.0% 27 17.2% 10 6.4% 1 0.6% 157 100.0% 3.95 38 23.6% 75 46.6% 45 28.0% 3 1.9% 0 0.0% 161 100.0% 3.92 21 13.0% 71 44.1% 50 31.1% 15 9.3% 4 2.5% 161 100.0% 3.56

15.6% 23 71.9% 1 3.1% 0 0.0% 32 100.0% 3.31 16 34.0% 19 40.4% 10 21.3% 2 4.3% 0 0.0% 47 100.0% 4.04 9 18.4% 23 46.9% 14 28.6% 3 6.1% 0 0.0% 49 100.0% 3.78 11 22.0% 22 44.0% 11 22.0% 4 8.0% 2 4.0% 50 100.0% 3.72

Totals Mean Social Events

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Totals Mean Convenience Store Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Totals Mean Admin. Services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Totals Mean

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