TAM Annual Report 2022

2022 ANNUAL REPORT

MEMBERSHIP DIRECTORY

Transportation Association of Maryland

Contact Our Team For Your Next Bus or Van

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Transportation Association of Maryland

CONTENTS

MESSAGE FROM TAM PRESIDENT

ABOUT TAM/BOARD OF DIRECTORS

6, 7

2022 AWARD WINNERS

8, 9

2022 HIGHLIGHTS

10, 11

BY THE NUMBERS

2022 SPONSORS

AFFINITY PROGRAM

TAM MEMBERSHIP LEVELS

FULL MEMBER DIRECTORY

COMMUNITY MEMBER DIRECTORY

ASSOCIATE MEMBER DIRECTORY

INDIVIDUAL MEMBER DIRECTORY

INDEX

MESSAGE FROM TAM PRESIDENT

Our signature accomplishment on the Government Affairs front was the passage of Senate Bill 838, which will mandate annual increases in the Statewide Specialized Transportation Assistance Program (SSTAP) at no less than the rate of inflation. The support of our members and their testimony was critical to passing this legislation, which will finally begin to increase funding that had remained flat for over 20 years. All of us at TAM were thrilled to see the return of our 2022 Roadeo, our first such event since 2019. Over 70 volunteers and 20 drivers competed in a skills challenge at the Dorsey MARC Station on April 2. Matt Paugh of Garrett Transit took home first place (for the third time), followed by Dave Hall of Harford Transit LINK, Bruce Alexander of Cecil Transit, and Gary Watson of Baltimore County. We hope to see even more volunteers and drivers at our 2023 Roadeo on April 15! 2022 also saw the return of our in-person General Meeting at Turf Valley. In partnership with MDOT MTA, we were able to host Certified Community Transit Manager training for our members at this event.

Welcome to our 2022 TAM Annual Report! This past year has been one of great challenge and great growth for the Transportation Association of Maryland. When we began this year, we found ourselves forced to readopt virtual meetings as we faced the Delta and Omicron variants. Despite this and other challenges, TAM has been able to grow and provide useful services to our members. This year we were pleased to welcome new TAM board members Sam Snead of Anne Arundel County, Tangela Carthy of Easter Seals, Marchel Simmons of Baltimore County, and the return of Gary Blazinsky of Harford Transit LINK. I also want to thank departing board member D’Andrea Walker of Baltimore County for her years of service to TAM.

Our biggest accomplishment by far was our 2022 Annual Conference, held once again at the Chesapeake Bay Beach Club in Stevensville, Maryland

from September 20 – 22. This event, the jewel of the year for our members, saw record attendance and vendor participation. A special thank you to all of our sponsors who helped make that event possible (you will see them listed later in our report).

At the conference it was also our pleasure to announce and present the TAM 2022 Awards for excellence in public transit. Those were MDOT MTA Office of Local Transit Support for Friend of Transit, Harford Transit LINK for Outstanding Marketing Program, Roman Steichen of TransIT Services of Frederick County for Outstanding Leadership, Jodi Glock of Harford Transit LINK for the Unsung Transit Hero, The Harford Center for Outstanding Non-Profit Agency, Prince George’s County TheBus for Outstanding Transit System, and Jaime Holloway of Prince George’s County TheBus for Driver of the Year. Congratulations to this year’s award winners for their selfless public service! Mark your calendars for upcoming meetings and training opportunities. Our annual Legislative Reception will be in Annapolis on January 31, the Winter Series Virtual Trainings will take place on February 7, 15, and 23, our Annual Roadeo will be on April 15, the spring General Meeting on May 10, and the 2023 Annual Conference from September 19-21. Looking forward to seeing more of everyone this year. As always, please reach out to me or TAM staff if there is anything we can do to improve your membership experience. Jeff Barnett, TAM President “ “ ...this past year has been one of great challenge and growth...

HISTORY

TAM is a 501 (c) (3) organization that functions as a supportive and educational resource that serves transit and other nonprofit public and private groups in the state of Maryland.

At the May 2001 General Membership meeting in Annapolis, membership voted to expand the Association by recruiting to hire a full- time Executive Director and acquiring centrally located office space.

First Board President, Jim Raszewski, along with

seventeen founding members, formed TAM to promote safe, efficient and effective public transportation services in Maryland.

In 2016, TAM moved to new offices in Linthicum.

1985

1991

2001

2003

2016

The Association incorporated in August 1991. For many years the Association functioned with a volunteer Board of Directors and a part-time Executive Director working from home. Board meetings were held in the Severna Park Public Library.

In 2003, TAM hired its first Full-time staff, an Executive Director and Administrative Assistant, and opened an office in Ellicott City.

The Transportation Association of Maryland, Inc. (TAM) will strengthen community transportation in Maryland through advocacy and professional development.

MISSION

BOARD OF DIRECTORS

PRESIDENT

EX-OFFICIO & STAFF

Jeff Barnett | Charles County VanGo

John Duklewski | TAM Executive Director Michael Cornett | TAM Executive Assistant Travis Johnston | MDOT/MTA

VICE PRESIDENT

Suzanne Kalmbacher | Cecil County Transit

TREASURER

Jodi Glock | Harford Transit LINK

SECRETARY

Sharon Smith | Partners In Care Maryland, Inc.

AT LARGE DIRECTORS

Deanna Archey | Montgomery County DOT Gary Blazinsky | Harford Transit LINK Tangela Carthy | Easterseals, Inc. Semia Hackett | Prince George’s County DPW&T

Jim Martin | American Bus Sales (Associate Member Representative) Marchel Simmons | Baltimore County Dept of Public Works Samuel Snead | Anne Arundel County Dept of Transportation Roman Steichen | TransIT Services of Frederick County

Front row (left to right): Tangela Carthy, Marchel Simmons, Semia Hackett, Deanna Archey, Michael Cornett, Jodi Glock, Gary Blazinsky | Back row (left to right): Travis Johnston, Jeff Barnett, John Duklewski, Suzanne Kalmbacher, Roman Steichen, Sharon Smith, Sam Snead Not pictured: Jim Martin

ORGANIZATION STRUCTURE TAM operates under an established volunteer Board of Directors with representatives from many of the jurisdictions we serve. Professional support is provided by Husch Blackwell Strategies, Rebecca Macek and AHI Meeting Services.

2022 AWARDS Honoring excellence in community transportation across Maryland.

TAM’s Annual Awards Ceremony took place on Wednesday, September 21.

Outstanding Transit System Award Prince George’s County TheBus

Outstanding Marketing Program Harford Transit LINK

Outstanding Leadership Roman Steichen TransIT Services of Frederick County

Driver of the Year Award Jaime Holloway Prince George’s County TheBus

Unsung Transit Hero Award Jodi Glock Harford Transit LINK

New in 2022 Friend of Transit MDOT MTA Office of Local Transit Support

Outstanding Non-Profit Agency The Harford Center

HIGHLIGHTS January: TAM hosted our first ever virtual legislative reception , welcoming special guests MDOT Secretary Jim Ports and Delegate Karen Lewis Young. June: TAM said farewell to our longtime Executive Assistant, Rene Parker, and welcomed our new Executive Assistant Michael Cornett.

February : TAM partnered with MDOT/MTA to host our 2nd annual Winter Series of virtual training, featuring sessions on coping with driver shortages, grant application workshops, the Americans with Disabilities Act, and Transit/Risk asset management. March: TAM hosted in-person advanced mobility device securement training for the first time since 2019 to mark Wheelchair Securement Month. TAM partnered with Harford Transit LINK to offer a Drug and Alcohol testing workshop. April: TAM hosted the return of our Annual Statewide Roadeo featuring 20 drivers and over 70 volunteers. • 1st Place: Matt Paugh, Garrett Transit

September: TAM welcomed transit professionals from across the state and from around the country to our 2022 Conference on September 20-22, featuring over 240 attendees and exhibitors over three days. Showcase training included:

• Keynote Speaker Robert Heath • Vendor Speed Presentations • ADA Hot Topics • TAM Maintenance Workshops

• Transit Accounting 101 • Conflict De-Escalation

• Keynote Speaker Dan Mulraney • Mental Health for Transit Workers • Effective Time Management • Transit Route Planning

• 2nd Place: Dave Hall, Harford Transit LINK • 3rd Place: Bruce Alexander, Cecil Transit

• Going Fare Free • Low-No Grants • The Future of Fully Integrating Public Transit Networks • CAREER Planning Workshop • Equity in Transit • LOTS Asset Management Performance & Targets Workshop • LOTS Manual Roll-out • SMS Updates and New Requirements • 5310 Grant Workshop, Procurement, and ‘Newbie’ workshops We were joined by special guest speaker FTA Region 3 Administrator Terry Garcia Crews for our General Meeting. We also hosted an all-day session on preparing for the National Transit Database (NTD) on September 28. November: TAM hosted a half-day follow-up accounting session on advanced topics in Transit Accounting on November 11.

• 4th Place: Gary Watson, Baltimore County CountyRide • Fastest Course Time: Dave Hall, Harford Transit LINK • Highest Wheelchair Securement Score: Brenton Britto, St. Mary’s Transit TAM’s Government Affairs team shepherded through the passage of Senate Bill 838 , a bill to secure the future of funding for the Statewide Specialized Transportation Assistance Program by mandating future increases at no less than the rate of inflation. May: TAM hosted our first in-person spring General Membership Meeting since 2019 at Turf Valley in Ellicott City. A two-day Certified Community Transit Manager course was held, as well as a mentorship workshop and elections to our Board of Directors.

BY THE NUMBERS Without member participation and dues support, TAM could not continue to provide excellent training opportunities, fulfill its commitment to improving mobility and economic opportunity for all Maryland citizens, and monitor and affect positive change for transportation issues in the General Assembly. Member support ensures that TAM continues to be recognized as the leader in transit issues in the State of Maryland and that TAM will be the organization of choice for transit systems, transit vendors, legislators and the public to discuss transportation issues within the State.

REVENUE BREAKDOWN BY CATEGORY

11%

48%

41%

Events Grants Dues

2021-2022 COMPARISON

450,000

430,059

392,174

400,000

350,000

300,000

250,000

2021

2022

Revenue Expenses

OUR SPONSORS THANK YOU

ROADEO (April 2, 2022)

WINTER SERIES (February 15-17, 2022)

FALL CONFERENCE (September 20-22, 2022)

Transportation Association of Maryland Affinity Program

Our Affinity Program has strategically designed benefits to meet the needs of our members, their organizations, and their families. Exclusive benefits for TAM members:

Supplemental health insurance plans for employees through Aflac.

Direct access to insurance professionals through Unity Insurance.

Save money when buying or selling a home through Keller Williams or Sierra Pacific Mortgage.

Learn more about our Affinity Partners at taminc.org/affinity-benefits

Premium legal services to individuals, families and businesses, plus commercial driver representation, through Legal Shield. Achieve financial freedom by creating, tracking and achieving your financial goals through Primerica. Access flexible, customizable, and affordable health care coverage through US Health Advisors.

Interested in becoming an Affinity Partner? Contact TAM at 410-553-4245 or tam@taminc.org

Increase retention, engagement, and team member performance with Truvelop.

MEMBERSHIP LEVELS

FULL Public or private entities directly involved in coordinating, brokering, or providing public transit, Paratransit services, or human service transportation within the State of Maryland. COMMUNITY Public or private non-profit organizations involved in providing community services and not otherwise eligible for full membership. ASSOCIATE Public or private organizations, entities, or individuals who have a business or professional interest in public transit or Paratransit activities.

INDIVIDUAL Individuals not otherwise eligible for membership who support the goals of the Association.

The MARYLAND BUS AND VAN DEALER providing Sales, Parts and Service for: Transit, Shuttle, Activity, School, University, Motor Coach, Church, Mobility , Mobile Command, Prisoner Transport, Sprinter & Mobility Vans . Custom Training and On-Site Mobile Service Provided. Providing Zero-Emission Transit Solutions 195 Defense Highway Annapolis, Maryland 21401 * www.american-bus.com

Consultants to the transit industry TAM Members since our founding in 1995 Incorporated in Maryland Woman-Owned Business Enterprise (WBE) Small Business Concern Nationwide experience with a local touch www.kfhgroup.com

MEMBERSHIP DIRECTORY

Full Members

ALLEGANY COUNTY TRANSIT 1000 Lafayette Ave Cumberland, MD 21502 301-722-6360 Elizabeth A. Robison-Harper erobison-harper@alleganygov.org https://gov.allconet.org/315/Transit

Service Type: Public Transit, Paratransit, Medical Transportation, Zonal Transit Hours of operation: Paratransit, Medical, and Zonal Service M - F 4 a.m. - 5:30 p.m. / Public Transportation - Sunday - Saturday

5:30 a.m. - 12:30 a.m. Full-time employees: 70 Part-time employees: 8

Allegany County Transit serves Allegany County, Maryland with affordable, efficient, and courteous public transportation service. The Transit operates a fixed route bus system and Alltrans, a demand response and ADA Paratransit in Allegany County, Maryland.

FY2022 Data: Annual passenger miles: 741,911 Operating budget: $13.7 million Annual ridership : 195,503

ANNAPOLIS (CITY OF) DOT Legislative District: 30 308 Chinquapin Round Rd Annapolis, MD 21401 410-263-7964 Kwaku Agyemang-Duah, Deputy/Acting Director kad@annapolis.gov https://www.annapolis.gov/159/Transportation

Highlights: • Began 2 new Public Transit services. The Crofton Extension and the North County Call N Ride Service. • Expanded the Existing Gold Route to Extend from the Annap- olis Westfield Mall to the Cromwell Light Rail Train Station. The route previously ended at the Anne Arundel Community College. • Providing Ride Free Transportation for All County Residents.

BALTIMORE CITY DOT Legislative Districts: 43 417 E. Fayette St, 5th Floor Baltimore, Md 21201 Montrae Jones montrae.jones@baltimorecity.gov https://transportation.baltimorecity.gov/

The mission of the Transportation Department is to provide the highest possible level of reliable, safe, interconnected, custom- er-focused, affordable, accessible and efficient public transpor- tation throughout the Annapolis area to enhance quality of life, support the environment and economic development. Service area: City of Annapolis and surrounding Anne Arundel County area Service type: Public Transit (Fixed Routes); ADA Complementary Paratransit Service hours: M-F: 5:30 a.m. - 11 p.m.; Sat: 7 a.m. - 10:30 p.m.; Sun: 7 a.m. - 8 p.m.

The Baltimore City Department of Transportation’s mission is to maintain and improve the transportation infrastructure to produce a safe, reliable, accessible, and efficient system for everyone that provides for multiple and sustainable modes of transportation for residents, businesses, and visitors — thereby promoting livable and vibrant communities across Baltimore City. BALTIMORE COUNTY DPWT Legislative Districts: 6, 7, 8, 10, 11, 12, 42, 46 611 Central Ave Towson, Md 21214 Phone: 410-887-8287 Fax: 410-887-8281 Marchel Simmons, General Manager Baltimore CountyRide & Towson Circulator Loop Msimmons1@baltimorecountyMd.gov www.baltimorecountyMd.gov/department/publicworks/traffic/ countyride Geographic area: Baltimore County Service type: Paratransit, On Demand, Public Transit Hours of operation: On Demand Service M-F, 8 a.m. - 4 p.m.; Transit Service M-F, 6 a.m. - 12 a.m., Sat 10 a.m. - 12 a.m. Full-time employees: 22 (CountyRide); 40 (Circulator Loop)

Full-time employees: 33 Part-time employees: 6

FY22 Data Passenger miles: 408,657 Operating budget: $4,684,969 Total ridership (one-way passenger trips): 205,613 Highlight: Received grant award for the purchase of battery electric bus.

ANNE ARUNDEL COUNTY/OFFICE OF TRANSPORTATION Legislative Districts: 30B, 31A, 31B, 32, 33 Heritage Office Complex 2664 Riva Rd Annapolis, Md 21146 410-222-7440 Rodney Tasker, Transit Manager trtask01@aacounty.org www.aacounty.org

Geographic Area: Anne Arundel County (Countywide)

FY2022 Data: Total passenger miles: 30,1703 (CountyRide); 281,669 (Towson

Circulator Loop); Total transportation operating budget: CountyRide Operating Budget - $1,500,967 (CountyRide); $3 million (Towson Circu- lator Loop) Total ridership (one-way passenger trips): 35,272(CountyRide); 56k (Towson Circulator Loop) Full-time employees: 22 (CountyRide); 40 (Towson Circulator Loop) Part-time employees: 1(CountyRide); 5 (Towson Circulator Loop) Highlights: CountyRide implemented Tripspark Scheduling Software. Towson Circulator Loop - 1 year service 50K Ridership.

Stacey Nash, Transportation Grants Coordinator snash@carrollcountyMd.gov www.carrolltransitsystem.com

Service Type: Demand Response & Fixed Route Hours of operation: M-F; 8 a.m. - 5 p.m.

FY2022 Data: Total transportation operating budget: $2,275,462 Total ridership (one-way passenger trips): 71,619

CECIL TRANSIT Legislative Districts: 35, 36 165 Main St

BWI BUSINESS PARTNERSHIP, INC. 1306 Concourse Dr, Suite 215 Linthicum, Md 21090 410-859-1000 Gina Stewart, Executive Director gstewart@bwipartner.org www.bwipartner.org

Warwick, MD 21921 Phone: 410-996-8422 Suzanne Kalmbacher, Transit Chief skalmbacher@ccgov.org www.ceciltransit.com

Geographic area: Cecil County and Newark, DE

The BWI Business Partnership is an organization of major local and regional businesses and local, state and federal government agencies. The central Maryland region - with BWI Airport, NSA, Ft. Meade and Arundel Mills Mall as its economic engines - has led the state in job growth over the last five years.

Service types: Public transportation Hours of operation: M-Sat

Full-time employees: 23 Part-time employees: 11

FY2022 Data: Total passenger miles: 423,413

CALVERT COUNTY TRANSPORTATION Legislative Districts: 27B, 29C 175 Main Street Prince Frederick, Maryland 20678 Phone: 410-535-4268 Fax: 410-535-4679 www.calvertcounty.Md.gov Sandy Wobbleton, Transportation Division Chief sandra.wobbleton@calvertcountyMd.gov

Total transportation operating budget: $2,138,803 Total ridership (one-way passenger trips): 54,240 Highlights:

• Successful completion of Cecil County’s pilot micro-transit program funded through FTA’s Integrated Mobility Innova- tion program. Known as the COMPASS program, Cecil Transit utilized Uber Technology for automated trip booking and dispatching of Cecil Transit’s vehicles and drivers. The service was provided to those in recovery from substance misuse that lived in a participating recovery house. Par- ticipants reported a significant reduction in the time that it took to become gainfully employed and an increase in the perception of independence while using the service. Cecil Transit has incorporated the pilot micro-transit program into its menu of service options.

Service type: Fixed Route, ADA/Paratransit and Special State- wide Transportation Assistance Services (SSTAP).

Hours of operation: M-F: 6:30 a.m. - 8 p.m. Sat: 8:15 a.m. - 4 p.m.

CHARLES COUNTY GOVERNMENT Legislative District: 28 200 Baltimore St

Full-time employees: 12 Part-time employees: 14

FY2022 Data: Total passenger miles: 534,879

La Plata, Md 20646 Phone: 301-934-0115 Fax: 301-934-0170 Jeff Barnett, Chief of Transit barnettj@charlescountyMd.gov www.go-vango.com

Total transportation operating budget: $1,650,561 Total ridership (one-way passenger trips): 76,567

CARROLL TRANSIT SYSTEM (CTS) 1300 Old Meadow Branch Rd Westminster, Md 21158 410-386-5550

Geographic area: Charles County, southern Prince George’s County, northern St. Mary’s County

Service type: Public fixed route and specialized door-to-door Hours of operation: M-Sat, 6:30 a.m. - 10:30 p.m. Full-time employees: 4 (county); 100 (contracted) Part-time employees: 15

Total transportation operating budget: $1,336,400 Total ridership (one-way passenger trips): 74,807

HARFORD TRANSIT LINK 2022 Outstanding Marketing Program Award Legislative Districts: 34 1311 Abingdon Rd

FY2022 Data: Total passenger miles: 3,232,218

Abingdon, Md 21009 Phone: 410-612-1620 Fax: 410- 612-1745 Gary Blazinsky, Administrator grblazinsky@harfordcountyMd.gov www.HarfordTransitLINK.org Social media: Facebook Harford County Maryland Geographic area: Harford County and a deviated fixed route in Cecil County. Service type: Public fixed route & Demand Response Transit Services

Total transportation operating budget: $7,446,295 Total ridership (one-way passenger trips): 445,862

Highlights: • Awarded a five-year contract for the rehab of drivetrains to extend the fleet’s useful life. • Implemented a fare free program on all VanGO services starting January 1, 2022.

DELMARVA COMMUNITY SERVICES, INC. Legislative Districts: 36, 37A 2450 Cambridge Beltway

Hours of operation: M-F; 4 a.m. - 10 p.m. Full-time employees: 58 Part-time employees: 5

Cambridge, Md 21613 10502 Greensboro Rd Denton, Md 21629 410-221-1910 Fax: 410-221-2925 Santo Grande, CEO/President

FY2022 Data: Total passenger miles: 1,051,360

Total transportation operating budget: $$7,699,350 Total ridership (one-way passenger trips): 260,105

santo@dcsdct.org www.dcsdct.org

Highlights • Construction of a new transfer center in Edgewood, MD. • Added LCD sign displays at the Edgewood and Aberdeen Train Station transfer points. Approx. 12,000 riders utilize these two locations monthly. • Creative driver recruitment efforts including: outdoor billboard at Rt 24/Rt 40 ; WXCY radio - drive time traffic sponsors; MVA Bel Air - inside TV ad displayed during customer wait times; diner place mats ads is six locations in Harford County; rear bus bumpers (new design); Susque- hanna Workforce Network job fairs. • Our marketing efforts have resulted in FY22 ridership exceeding FY21 ridership by 116%, which is within 16% of FY20 (pre-pandemic).

At DCS we believe all people should be treated with respect. The services we provide should always embrace the highest integrity and quality. As advocates for our consumers, we assist all individ- uals towards self-sufficiency and independence.

GARRETT TRANSIT SERVICE Legislative District: 1, 1A 225 Francis Sanders Dr

Oakland, Md 21550 Phone: 301-533-9011 Fax: 301-533-9015 Michael Hill, Director mhill@garrettcac.org www.garrettcac.org

JEWISH COUNCIL FOR THE AGING 12320 Parklawn Dr Rockville, Md 20852 Phone: 301-255-4227 Fax: 240-252-3501 Moti Galil, Director of Transportation mgalil@accessjca.org www.accessjca.org Geographic area: Montgomery County Service type: Paratransit Hours of operation: as needed

Social: FB - Garrett County Community Action; Twitter - CAC of Garrett MD; Instagram - Garrett County Community Action

Geographic area: GTS mainly serves Garrett County, but occasionally travels throughout MD and neighboring WV when necessary. Service type: Public Transit, Public Transit, NEMT, Head Start, Meals on Wheels, Employment Transportation Hours of operation: M-F; 7 a.m. - 6 p.m.

Full-time employees: 20 Part-time employees: 4

FY2022 Data: Total passenger miles: 411,392

Full-time employees: 3 Part-time employees: 9

FY22 Data: Passenger miles: 128,496 Operating budget: $1,111,788 Total ridership (one-way passenger trips): 43,255 LIFEBRIDGE HEALTH 2401 West Belvedere Ave Baltimore, Md 21215 410-601-2236 www.lifebridgehealth.org Stephen Winstead, Manager of Transportation swinstead@lifebridgehealth.org

Geographic area: 500 squares of Montgomery County, 1463 route miles Service type: Fixed Route Public Transit, Limited Stop Transit Service, Express Service, On-Demand Transit Service, Bus Rapid Transit, Special Transportation Programs including Non-emer- gency Medical Transportation and On-Demand Taxi Service for low-income seniors and individuals with disabilities. Hours of operation: 7 days/week Full-time employees: 816; Part-time employees: 24 FY2022 Data: Total passenger miles: 14,366,456 Platform Miles Total transportation operating budget: $ 141,857,287 Total ridership (one-way passenger trips): 14,093,905 Highlights: • MCDOT Ride On Annual Food Drive: Montgomery County Department of Transportation (MCDOT) Division of Transit Services (Ride On) conducted a food drive from May 15- 22, 2022. MCDOT has conducted this food drive for over 30 years, in partnership with Manna Food Center, to assist vulnerable families facing food insecurity within the County. The food drive was conducted in partnership with Manna Foods, Montgomery County Public Libraries and Regional Services Centers. Over one ton of food was collected and given to the Manna Food Center. • New Bus Route 27 to the Adventist Healthcare White Oak Medical Center Launched July 2022: In June 2022, the Montgomery County Department of Transportation (MC- DOT), Division of Transit Services held a virtual public forum to discuss the proposed new bus route 27 to provide direct service to Adventist Healthcare White Oak Medical Center on the east side of the County. The new route 27 operates between the Hillandale Transit Center and Tech Road Park and Ride lot with a stop at the Adventist Healthcare White Oak Medical Center. The routing has stops along Powder Mill Road, Cherry Hill Road, Plum Orchard Drive, Broad- birch Drive, Tech Road and terminates at the Tech Road Park and Ride lot. The route has connections with Metrobus, Ride On, and Flash bus routes, as well as other transportation services within the network. • Montgomery County Integrated Microgrid and Charging Infrastructure Project will Increase Green Operations at Ride On: Montgomery County held its groundbreaking event on September 9, 2021, on an innovative bus electrification program at MCDOT’s Ride On Brookville Smart Energy Bus Depot. This first micro-grid solar energy project will power the expanding fleet of electric buses. MCDOT added ten (10) new electric buses to the four (4) added to the fleet in 2020. The Brookville Smart Energy Bus Depot was built and became operational in October 2022, it will be servicing up to 44 new electric buses within MCDOT’s Ride On fleet by 2023. MCDOT’s goal is to transition its fleet of buses to all electric by 2035. MCDOT currently replaces an average of 10% of the buses per year, per Federal Transit Administration (FTA) and Maryland Transit Administration (MTA) guidelines. Electric bus charging, incorporating clean energy production

At LifeBridge Health, we are redefining what it means to be a provider of healthcare services. We deliver innovative and high-quality care centered on improving patient health, and champion preventive services, educational programs, and well- ness and fitness offerings to the people of Greater Baltimore and across the state of Maryland. With more than 1 million patient touchpoints each year, LifeBridge Health is recognized as one of the largest and most integrated providers of health-related services. MARYLAND DEPARTMENT OF TRANSPORTATION/ MARYLAND TRANSIT ADMINISTRATION 2022 Friend of Transit Award 2022 Sponsor Statewide 6 St. Paul St

Baltimore, Md 21202 Phone: 410-767-6633 Ross Turlington, Manager rturlington@mdot.maryland.gov www.mta.maryland.gov

Geographic area: 2,560 square miles Service type: Public Transit Hours of operation: 365 Days, 3,154,407 service hours

Full-time employees: 2,900 Part-time employees: 200

FY22 Data: Passenger miles: 297,834,315

Operating budget: $865,057,930 Unlinked passenger trips: 50,199,725

MONTGOMERY COUNTY DEPT. OF TRANSPORTATION Legislative Districts: 14, 15, 16, 17, 18, 19, 20, 39 101 Monroe Street, 5th Floor Rockville, Md 20850 Phone: 240-777- 5800 Fax: 240-777-5801 Dan Hibbert, Chief, Division of Transit Services, MCDOT Dan.Hibbert@montgomerycountyMd.gov www.RideOnBus.com Social media: RideOnMCT for Facebook, Twitter, YouTube, Instagram

technologies will enable the County to provide sustainable, resilient, and reliable energy supply for bus charging and site operations. This program is a public-private-partnership or P3, an agreement with AlphaStruxure, a leader in Energy as a Service (EaaS) solutions. The project will enable at least 44 buses in the Ride On Montgomery County’s transit fleet to transition from diesel to electric power. This advances the County’s goal to reach net zero carbon emissions by 2035, reducing lifetime emissions by over 155,000 tons, while delivering resilience to climate events and power outages. OCEAN CITY TRANSPORTATION Legislative District: 38C 224 65th St, Bldg E Ocean City, Md 21842 Phone: 410-723-2174 Fax: 410-723-1832 Robert Shearman, Transit Manager RShearman@oceancitymd.gov https://oceancityMd.gov/oc/departments/public-works/ transportation/ Geographic area: within the corporate limits of the Town of Ocean City, MD Service type: Public Transit - Fixed Route with complimentary Paratransit Hours of operation: 365 days a year; May thru Sept, 6 a.m. - 3 a.m.; April & Oct 6 a.m. - 2 a.m.; Nov thru Mar - 6 a.m. - 1 a.m. Full-time employees: 12 Part-time employees: May-Sept: 100; Oct-Apr: 40 FY2022 Data: Total passenger miles: 771,921 Total transportation operating budget: $5M Total ridership (one-way passenger trips): 1,135,978 Highlights: • Welcomed Transit Manager Robert Shearman Jr. • Received FTA/MTA/Local funding for and ordered two (2) sixty foot (60’) articulating buses. Delivery anticipated November 2022. • Despite a 60% decrease in seasonal staffing needs due to COVID, Ocean City continued to provide safe, friendly and efficient public transportation to its resident and visitors.

Partners In Care promotes active engagement of their members and their families by offering services in exchange for their donat- ed time and talents.

PRINCE GEORGE’S COUNTY OFFICE OF TRANSPORTATION - THEBUS 2022 Outstanding Transit System Award 9400 Peppercorn Pl, Ste 320 Largo, Md 20774 301-883-5656 Semia Hackett, Associate Director, Transportation slhackett@co.pg.Md.us www.MyPGC.us/TheBus

Highlights: • PGC Transit Transformation Initiative is a data-informed and policy driven process that will set a clear path for the future of public transit in Prince George’s County. The vibrant tra- jectory of public transit will broaden the scope and appeal of transit services in the County, enhance intermodal con- nectivity and increase access to include alternative mobility services and options. This study will be guided and informed through an extensive public participation process that will be designed to maximize outreach, education and stakeholder involvement. This study will include a robust evaluation of ex- isting transit service. Additionally, the PGC Transit Transfor- mation plan will clarify the vision of transit, how DPW&T will get there and set standards for the future of transit in Prince George’s County, Maryland. • PGC Proud to Charge continues DPW&T’s commitment to transitioning the transit bus fleet to 70% zero emission vehicles by 2035. TheBus is currently piloting 12 battery electric bus with the anticipation of an additional six buses by close of June 2023. The recent $25 million FTA Bus and Bus Facility grant award will allow DPW&T to purchase 20 additional battery electric buses, install en route charging in- frastructure, introduce a microgrid system, maintenance bay retrofits, and launch a sustainable workforce development program offering good paying jobs for county residents.

QUEEN ANNE’S COUNTY - COUNTY RIDE Legislative District: 36 312 Safety Dr

Centreville, Md 21617 Phone: 410-758-2357 Steve Palmer, Transit Administrator spalmer@qac.org www.qac.org

PARTNERS IN CARE MARYLAND, INC. 90B Ritchie Hwy Pasadena, Md 21122 410-544-4800

Geographic area: Queen Anne’s County Service type: Fixed Route, Paratransit Hours of operation: M-F, 6 a.m. - 5 p.m. Full-time employees: 18; Part-time employees: 3 FY2022 Data: Total passenger miles: 200,000 Total transportation operating budget: $1.4 mil

Mandy Arnold, CEO & President Mandy Arnold@partnersincare.org www.PartnersInCare.org

Partners in Care is the recognized leader in Maryland for pro- grams and services that support the independence of older adults using the time and talents of their members, leadership, and staff.

Total ridership (one-way passenger trips): 14,000

Total ridership (one-way passenger trips): 188,181

SPRING DELL CENTER, INC. Legislative District: 28 6040 Radio Station Rd LaPlata, Md 20646 Phone: 301-934-4561 Fax: 301-870-2439 Seth Veilleux, Director of Transportation sveilleux@springdellcenter.org www.springdellcenter.org

Highlights: • 1 New Route for Northern part of the County. • New Transit Administrator

REGIONAL TRANSPORTATION AGENCY OF CENTRAL MD (RTA) Legislative Districts: 9a/B, 12, 13, 21, 22, 31A, 32, 33 8510 Corridor Road, Ste 110 Savage, Md 20763 301-957-3600 Jason Quan, General Manager

Spring Dell is dedicated to assisting individuals with disabilities in achieving their highest level of independence by providing support and employment opportunities for the quality of life they desire within their community.

jason.q@transitrta.com www.TransitRTA.com

Regional Transportation Agency of Central Maryland (RTA) is a public transportation service providing fixed route and paratransit services within Howard County, Anne Arundel County, Northern Prince George’s County and the City of Laurel. RTA service is conveniently located in Central Maryland, giving riders the ability to connect to other transportation systems via Metrorail Stations. RIDE WITH US, INC. 1300 Old Meadow Branch Rd Westminster, MD 21158 410-363-0622 Crystal Winebrenner cwinebrenner@rwu.today www.carrollcountymd.gov/government/directory/pub- lic-works/carroll-transit-system/contact/ Carroll Transit System is committed to providing safe, time- ly, service-oriented transportation for the residents of Carroll County. We strive to improve the quality and efficiency of the transportation system while providing excellent customer service. This includes our CTS Demand Response (reservation) service, TrailBlazers, and agency transportation.

ST. MARY’S TRANSIT SYSTEM Legislative District 29 PO Box 409 44829 St. Andrews Church Rd California, Md 20619 301-475-4200 Allison Swint, Deputy Director for Transportation allison.swint@stmarysMd.com

Geographic area: St. Mary’s County Service type: Public Transit, Paratransit Hours of operation: Mon- Sat 5:30 a.m.-10:45 p.m.; Sun 5:30 a.m. - 9:00 p.m.

Full-time employees: 25 Part-time employees: 6

FY2021 Data: Total passenger miles: 1,467,000

Total transportation operating budget: $2,300,774 Total ridership (one-way passenger trips): 296,664

Highlights: • Transported county resident to mass vaccination clinic • Implemented a “chase bus” due to bus capacity restrictions to continue to transport passengers timely without them hav- ing to wait another hour • Maintain clean and sanitized buses, no COVID outbreaks via transportation

SHORE TRANSIT Legislative Districts: 37 & 38

31901 Tri-County Way Salisbury, MD 21804 Phone: 410-341-8951 Fax: 410-341-8953 Andrew Wile, Transit Director awile@tcclesmd.org Geographic area: Somerset, Wicomico & Worcester Counties Service type: Public Transit & Paratransit Hours of operation: 7 days a week/22 hours a day www.shoretransit.org

TOWSON UNIVERSITY Legislative District: 8 8000 York Rd Towson, Md 21252 Phone: 410-704-3373 Stephen James, Associate Director Sjames@towson.edu www.towson.edu/parking/shuttle/

Full-time employees: 81

FY2022 Data: Total passenger miles: 1,641,292 Total transportation operating budget: $6,956,128

Towson University provides both on and off-campus shuttle service when classes are in session. We also offer Paratransit,

SafeRide and charter bus services. On-campus shuttles run only during the fall and spring term. Off-campus shuttles operate during the fall and spring term and on an abbreviated schedule over winter, spring and summer breaks.

across the state working hard to ensure regional access to life’s opportunities. • Transit received federal funding through the American Rescue Plan Act (ARPA) for replacement of AVL/AVA, a bus network redesign and paratransit integration, and a better bus stops and transfer facilities project.

TRANSIT SERVICES OF FREDERICK COUNTY Legislative Districts: 2a, 3, 4, 5 1040 Rocky Springs Rd Frederick, Md 21702

UMBC 1000 Hilltop Cir, Warehouse 113 Baltimore, MD 21250 410-455-2454 Joe Regler transit@umbc.edu https://transit.umbc.edu/

Phone: 301-600-2065 Roman Steichen, Director

rsteichen@frederickcountyMd.gov www.frederickcountyMd.gov/transit Social media: Twitter - @transitservices FB - TransIT Services of Frederick County Geographic area: Frederick City and County

UMBC Transit provides safe, reliable, responsive shuttle and charter bus services to meet the transportation needs of the UMBC community. Shuttle routes cover residential communities near campus, as well as shopping areas surrounding UMBC. WASHINGTON COUNTY COMMUNITY ACTION COUNCIL, INC. Legislative Districts: 2B 117 Summit Ave

Service type: Public Transit - Fixed Route, ADA and non-ADA Paratransit Hours of operation: M-Sat (fixed route), M-F (paratransit)

Full-time employees: 59 Part-time employees: 41

FY2022 Data: Total passenger miles: 2,737,291

Hagerstown, Md 21740 Phone: 301-797-4161 Jackie Crabtree, Executive Director jcrabtree@wccac.org www.wccac.org

Total transportation operating budget: $7,887,623 Total ridership (one-way passenger trips): 555,038

Highlights: • Awards and Recognitions: 2021 TAM COVID-19 Above & Beyond Award; 2021TAM Driver of the Year (Ricardo Her- nandez); 2021 FTA Connecting Rural Communities Award; 2021 ACT 40 Under 40 (Kendall Tiffany); 2022 Frederick County Office of Economic Development 50 Under 40 (Roman Steichen); 2022 The Frederick County Commission for Women Up and Coming Woman of the Year Award (Jaime McKay). • Twenty-five years ago, on June 19, 1997, Transit celebrated the groundbreaking on its former 5,333 square foot facility. At the time, Transit maintained five 30-foot transit buses, and primarily provided service to the City of Frederick. Today, Frederick County is one of the fastest growing in Maryland, and Transit’s ridership continues to grow, as does service throughout the urbanized and rural parts of the County. In FY22, Transit provided over 550,000 trips throughout the County on its fixed route and paratransit services, an increase of over 130,000 trips in FY21. Transit moved into its new administrative and operations facility in FY22 continues to provide safe, reliable, essential services to the Freder- ick community. The upgraded campus houses all aspects necessary to provide this service, including an administrative and operations building, bus maintenance facility, and bus wash facility. Transit also has sufficient space for its fleet of 51 vehicles, 9 of which are all-electric, and are powered by the solar array located at the County’s landfill. Transit represents one of the many locally-operated transit systems

Geographic area: Washington, Frederick County, all parts of Maryland, PA. and WV. Service type: Public Transit, Paratransit, Medical Transportation, Transportation to Work

WASHINGTON COUNTY TRANSIT Legislative Districts: 2, 2A 1000 W. Washington St Hagerstown, Md 21740 Phone: 240-313-2750 Fax: 301-791-3343

Kevin Cerrone, Director transit@washco-Md.net www.washco-Md.net/transit

Geographic area: Hagerstown and surrounding areas

Service type: Fixed-route, ADA Paratransit, Ride Assist (SSTAP), JOBS (Dept. of Social Services)

Hours of operation: Mon - Sat, 6:15 a.m. - 9:15 p.m.

Full-time employees: 18 Part-time employees: 40

FY2022 Data: Total passenger miles: over 500,000

Total transportation operating budget: about $2,800,000 Total ridership (one-way passenger trips): 402,000 Highlights: Still struggling to hire drivers even after implementing a hourly pay differential. Received five new Eldorado EZ Rider transit coaches for fixed- route service as replacement buses. Due to receive two new smaller cut-a-way vehicles for ADA Paratransit service by the end of calendar year 2022. WORCESTER COUNTY COMMISSION ON AGING Legislative Districts: 38B 4767 Snow Hill Rd Snow Hill, Md 21863 410-632-1277 Harry Morris, Transportation Manager

harry@worcoa.org www.worcoa.org

Geographic area: Worcester County Service type: Paratransit

Community Members

ACTION IN MATURITY, INC. 700 W. 40th St Baltimore, Md 21211 410-889-7915 Laura Bristow, Executive Director lbristow@actioninmaturity.org www.actioninmaturity.org

APPALACHIAN CROSSROADS 39 S Third St Oakland, MD 21550 301-334-8449 Vincent Sines vsines@appalachiancrossroads.com www.appalachiancrossroads.com/

Geographic area: Baltimore City Service type: paratransit Hours of operation: M-F; 8:30 a.m. - 4:00 p.m.

Our organization empowers individuals with disabilities to contribute to our community’s tapestry. Through the community living, employment support, and day services we offer, they may choose lives rich with meaning, friendship, and inclusivity.

Full-time employees: 6 Part-time employees: 4

THE ARC CARROLL COUNTY 180 Kriders Church Rd Westminster, MD 21158 410-848-4124 Cindi Aughinbaugh caughinbaugh@arccarroll.com arccarroll.org

FY2022 Data: Operating budget: $19,500 Total ridership (one-way passenger trips): 8,900

Highlights: Met increased demand for individual rides by purchasing an additional vehicle; celebrated 50 years of services to Baltimore City. Action in Maturity is Baltimore City’s “senior center without walls.” With a mission of empowering older adults in Baltimore City to age in place independently with access to transportation and social services, AIM has been serving Baltimore’s older adults since 1973.

The mission of The Arc Carroll County is to support people with intellectual and developmental disabilities in their individual pursuit of a fulfilling life.

THE ARC CENTRAL CHESAPEAKE 1332 Donald Ave Severn, MD 21144 410-269-1883 Contact Contact Email www.thearcccr.org Service type: disability service provider

ALLEGANY COUNTY HUMAN RESOURCES DEVELOPMENT COMMISSION (HRDC) 125 Virginia Ave Cumberland, MD 21502

Hours of operation: 24/7 Full-time employees: 350 Part-time employees: 190

301-777-5970 Heather Aguallo haguallo@alleganyhrdc.org alleganyhrdc.org/

FY2022 Data: Passenger miles: 516,000 Operating budget: $250,000 Total ridership (one-way passenger trips): 3,800

HRDC, Human Resources Development Commission of Allegany County is a private, non profit organization dedicated to improving the lives of the people it serves. It is HRDC’s mission to eliminate social and economic barriers to promote individual and community stability through services, advocacy and collaboration. HRDC, under the direction of its Board of Directors, designs, staffs, operates and assembles funding for a wide range of programs. These programs improve the lives of the young, the low-income, the elderly and those with disabilities in Allegany County, Maryland. When a need is identified, HRDC creates effective public-private partnerships to help people to help themselves.

We support people with intellectual and developmental disabilities to live the lives they choose by creating opportunities, promoting respect and equity, and providing access to services.

THE ARC NORTHERN CHESAPEAKE REGION 4513 Philadelphia Rd Aberdeen, MD 21001

410-836-7177 Lynn Wilkinson lwilkinson@arcncr.org arcncr.org

Since 1953, The Arc Northern Chesapeake Region (The Arc NCR) has helped people with differing abilities build better lives one person at a time. The Arc NCR supports individuals with

intellectual and/or developmental disabilities from birth through the end of life, or over “The Arc of their lifetime.”

to achieving a meaningful life in the community. We envision being an essential member of a community network that helps prevent behavioral health disorders and provides the care and support people need to lead healthy, productive lives.

THE ARC OF SOUTHERN MARYLAND 355 W Dares Beach Rd Prince Frederick, MD 20678 410-535-2413 Michael Walbert mwalbert@arcsomd.org arcsomd.org

ASSOCIATED CATHOLIC CHARITIES 320 Cathedral St Baltimore, MD 21201 667-600-2000 Sherry Banks Sbanks@cc-md.org cc-md.org

Founded in 1975, The Arc Southern Maryland is a private 501(c) (3) non-profit organization, affiliated at the state level with The Arc Maryland and at the national level with The Arc of the United States, the world’s largest grass roots organization of, and for, people with intellectual and developmental disabilities (IDD). The Arc Southern Maryland is the leading advocate for children and adults with IDD living and working in Southern Maryland. The Arc provides an array of services including housing, job placement, and behavioral support services. Our mission is to create opportunities for independence and personal success for people with different abilities in inclusive communities. There are many ways to Achieve with us. Whether you’re interested in joining our team, donating, volunteering or receiving services, we look forward to working with you!

We believe that seeing the inherent value of every individual is a call to action - a call to help others - to give of ourselves - and to love. Every day, at our 80 programs across 200 locations throughout Maryland, Catholic Charities of Baltimore serves children and families, immigrants, individuals with intellectual disabilities, people living in poverty and seniors, filling both immediate needs and providing longer-term support that encourages independence.

ATHELAS INSTITUTE, INC. 9104 Red Branch Rd Columbia, MD 21045 410-964-1241 Shunda Johnson sjohnson@athelasinstitute.org www.athelasinstitute.org

THE ARC OF WASHINGTON COUNTY, INC. 820 Florida Ave Hagerstown, MD 21740 301-733-3550 Mark Bartik mrbartik@arcwc-md.org www.arcwc-md.org

Our programs offer services to individuals who reside at home or in residential settings. Transportation services provided by Athelas may be available as needed. Participants may be referred from the community and / or from agencies serving individuals with Intellectual and Developmental Disabilities.

Founded in 1952, The Arc of Washington County is a statewide leader providing comprehensive, quality supports for adults and children with intellectual or developmental disabilities (I/DD) in Western Maryland. Direct Support Professionals (DSPs) provide around-the-clock personalized care, helping individuals live more inclusive and independent lives. Through the personalized care provided by the DSPs, people supported set and achieve their own goals, expand their horizons, learn to self-advocate, and maximize their opportunities. Each program is designed with a person-centered approach – a guided process for learning how someone wants to live at home, at work, or in the community and developing a plan to make that happen.

BALTIMORE METROPOLITAN COUNCIL 1500 Whetstone Way, Ste 300 Baltimore, Md 21230 410-732-0500 Sheila Mahoney, Senior Transportation Planner smahoney@baltometro.org Social media: @BaltoMetroCo, #BRTBListens

Geographic area: Annapolis, Anne Arundel Co, Baltimore City, Baltimore Co, Carroll Co, Harford Co, Howard Co, Queen Anne’s Co Service type: planning agency, no service Full-time employees: 36; Part-time employees: 1 Highlights: • Conducted a LOTS Bus Stop Assessment including a field based inventory, photos and mapping of 1,500 stops in the region • Conducted feasibility pilot study to support advancement of the Central Maryland Regional Transit Plan priority corridors • Launched the Transportation and Land Use Connection Grant Program to provide members with consultant services

ARUNDEL LODGE 2600 Solomons Island Rd Edgewater, MD 21037 443-433-5900 James Buckey jbuckey@arundellodge.org www.arundellodge.org

Arundel Lodge is a 501(c)(3) non profit organization that works toward a world where behavioral health disorders are not a limit

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