This Quality Account is presented in four sections:
Section 1. Statement on Quality from the Chair and Chief Executive This section provides a statement of the organisation’s approach to quality and outlines key achievements and progress made during the reporting period. Section 2. Our Clinical Services – An overview of Norfolk Primary Care A review of the services delivered during the year, including an assessment of performance against the domains of quality, with reference to patient safety and clinical effectiveness. Section 3. Clinical Quality and Safety Assurances This section describes the systems and processes in place to monitor and improve quality, including review of patient and staff experience, clinical audit activity, analysis of complaints and incidents, and delivery of education and training. Section 4. Priorities for Quality Improvement – Progress against 2025/26 priorities and Future Priorities for 2026/27 A summary of performance against the 2025/26 quality priorities and an outline of the agreed quality priorities and improvement objectives for 2026/27. If you or someone you know needs help understanding this report, or would like the information in another format, such as large print, easy read, audio or Braille, or in another language, please contact our Chief Clinical Officer by calling 01603 576091 or emailing emma.smith@norfolkprimarycare.com
Quality Account 2025/26
Norfolk Primary Care - Quality Account 2025/26
5 | Pa g e
Made with FlippingBook - PDF hosting