We will:
Expand and optimise digital access to our general practice services. Improve interoperability and data sharing across systems. Support patients to engage with digital tools while addressing digital exclusion. This will be achieved by: Enhancing online consultation platforms and digital triage systems. Providing training and support for staff and patients in using digital tools. Ensuring all digital developments are inclusive and do not disadvantage vulnerable groups. These priorities reflect our commitment as an organisation to deliver high-quality, accessible, and sustainable primary care services, while working collaboratively across the system to improve population health and reduce inequalities.
Norfolk Primary Care - Quality Account 2025/26
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