CIPP new member handbook



WELCOME TO THE CIPP Lets get started

Thank you for joining the Chartered Institute of Payroll Professionals. We are proud to be leading payroll, pension and reward professionals through education, membership and recognition. Your membership journey starts now There are many benefits to your membership but we have highlighted just two below that are helping the CIPP community get ahead in their careers. ● You now have a direct line into our Advisory Service helpline to give you all the confidence you need to make fast paced payroll and pensions decisions. Reach out during business hours on 0121 712 1099 or via email for up to date, accurate and authoritative advice. ● Log into your own dedicated member area to launch your professional journey with us. After just a couple of quick registration steps My CIPP will allow you to check and update your details. This hub will also keep you at leading edge of the profession with access to unrivalled knowledge resources such as our policy hub and series of webcasts. We have included your membership card with your member number on it. Keep your card safe or make a note of the number as you will need this to access your My CIPP account on our website, and to book training and events at the member rates.

Visit to activate your account and set your password

Don’t forget Activate your online account at to get the most value from your membership.


GET THEMOST FROMYOUR MEMBERSHIP You now have access to a great selection of benefits to help you excel in your career

Knowledge Stay up to date, solve problems and save time with our wide range of knowledge resources.

The Compact Payroll Reference Book Known as the ‘payroll bible’, this invaluable reference book contains as much information as you are likely to need during the tax year including; dates and definitions, tax, National Insurance, statutory payments and state benefits.

Advisory Service helpline * One of our most popular benefits, offering our members direct support and advice from our team of policy experts. The Advisory Service are a central part of CIPP’s policy and research team and are dedicated to providing you with valuable up-to-date guidance on your technical payroll, pensions and reward issues.

Payroll: need to know Useful guide that is updated monthly to provide an indexed summary of news and links to further information on payroll, pensions and employment legislation. Professional in Payroll, Pensions and Reward member magazine Ten issues a year packed with topical features, technical articles, and the latest news from across the profession. Policy hub The CIPP policy and research team work tirelessly to ensure that members’ voices are represented. The policy hub is your dedicated area for all things policy including; consultation documents, webcasts, articles, white papers, research reports and Payroll: need to know - your guide to payroll legislation and reporting.

Other benefits

Statutory payment tables The statutory payment tables for SMP, SSP, SAP and SPP are updated annually and available to members via the CIPP resource library. News Online E-newsletter sent either daily or weekly depending on your preference, providing regular updates on the latest topics and legislation changes.

Dedicated events for membership grade Designed to provide an overview of how the CIPP can support payroll, pension and reward professionals whilst giving an update on some of the most topical issues, and the chance to collaborate with others. Payroll factcard and app Issued each year after the Budget update, these useful tools contain all of the key facts and figures that you need.


* Usage terms apply based on grade


Take advantage of the vast opportunities within payroll and use our professional development resources to grow your career, your payroll team, or payroll business.

Membership discounts Members of the CIPP receive discounts on CIPP training courses and events to keep you up to date and compliant, including a 50% saving on our essential payroll and HR legislation update and r evision: calculating a payslip training courses.

Continuing professional development (CPD) tool

Online webcasts and policy updates

With legislation constantly changing, it is important for you to stay up to date to remain compliant and avoid penalties. The CIPP tool helps you set objectives and log your CPD to keep you on track.

Regular updates on payroll legislation from our policy and research team including regular webcasts on hot topics.

Other benefits

Benchmarking The CIPP benchmarking exercise allows you to see how your organisation measures up against others in the industry to help identify areas for improvement. Available to full, fellow and Chartered Members

Policy think tanks Meet and discuss upcoming legislation affecting payroll with our policy and research team.

Partake in legislation services and consultations Contribute to the future of the industry by providing feedback on legislation and consultations to our policy team to present to Government.



Stand out from the crowd, raise your profile and help shine a light on the payroll profession.

Digital badge A digital badge is available to Chartered members to use in email signatures and on social media to promote your achievements and recognition among your peers. Chartered members only

Membership packs Joining the CIPP community doesn’t go unrecognised. You’ll receive a warm welcome from us in the form of a new member pack, a membership certificate (by request), and delivery of our much talked about CIPP tax pack.

Designatory letters Demonstrate your professional standing and commitment to payroll and use the following letters according to your membership: ● ACIPP (associate) ● MCIPP (full) ● FCIPP (fellow) ● Ch prefix (Chartered e.g. ChFCIPP) Associate level and above

Other benefits

WANT MORE RECOGNITION? Upgrade to Chartered membership to be recognised in the industry as achieving the highest level within our profession; committed to compliance and best practice in payroll and pensions administration and management.

Voting rights If you are an associate, full, fellow or Chartered member you have the opportunity to have your say and vote on important changes to the Institute. Representation at Government level As a CIPP member you will have the opportunity to take part in consultation forums, think tanks, surveys and polls with our policy team; who will take your feedback and comments to Government.


* Usage terms apply based on grade


Be part of a community where you can collaborate, share and support individuals that are as passionate as you.

Advisory Service helpline * One of the most popular membership benefits, this service offers members support and advice. The advisory team are part of the CIPP’s policy and research team who sit on a number of government consultations, meaning they can provide up to date information on a whole range of payroll, pensions and reward topics.

Dedicated event for membership grade Designed to provide an overview of how the CIPP can support payroll, pension and reward professionals whilst giving an update on some of the most topical issues and the chance to network with other professionals.

‘My CIPP’ membership hub This hub allows you to update your details, view your membership and event booking history, add CPD and access member-restricted content such as the policy hub and webcasts. It also provides easy access to your groups, news, and your favourites collected from around the CIPP website.

Other benefits

CIPP meeting rooms The CIPP has offices in Covent Garden, London and Solihull, West Midlands available for hire. Call 0121 712 1013 for details. Chartered and fellow members only Specialist interest group online forums Discuss, share and resolve issues, concerns or queries with other professionals within the same industry.

CIPP tax pack This much talked about benefit includes a copy of The Compact Payroll Reference Book , the CIPP payroll factcard and factpen, and a wallplanner. Member discounts Membership allows individuals to claim discounts on a range of products, services and partner offers.


* Usage terms apply based on grade

Need a little extra help?

The Advisory Service is available: 9:00 - 17:00 – Monday - Thursday 9:00 - 16:30 – Friday

Call the CIPP Advisory Service helpline for advice and guidance with your technical payroll issues.

Call on 0121 712 1099 Email Live chat at

I have to say, everyone at the Advisory Service do such a good job….it makes the membership costs worthwhile just for that!

Debby Newton, David Austen Optometry

* number of calls to the Advisory Service based on member grade. View the summary of membership benefits for full details.

WHAT ELSE CANWE OFFER YOU? Membership is at the core of what we do, but the CIPP offers muchmore to support you

Membership of the CIPP provides you with the knowledge and support to keep you up to date in the industry. With constant changes in payroll, it is important to ensure you remain up to date and compliant. The CIPP offer a wide variety of education and compliance services to keep you on track.

Training The CIPP offers CPD certified * training courses to suit any requirements. The Institute trains over 2,000 individuals a year ** and courses are available for delivery nationwide, in-house, and online. Courses are updated regularly to account for changes in policy and legislation and delegate numbers are kept to a manageable size to ensure better interaction with trainers. Qualifications We have been supporting students through their professional learning and qualifications since 1980, and we are still as committed now to student centred learning, driven by your choice of study path. Whether you are new to the industry, an existing professional or looking to further your career at an operational and strategic level – we have a qualification to help you.

Events Our extensive industry recognised events programme provides something for everyone and combines industry updates with the opportunity to discuss and network with your peers in the profession, industry experts and providers. Our CPD certified * events schedule includes our free member exclusive national forums , our flagship conferences; the Annual Conference and Exhibition and National Payroll Week Conference ; and our industry leading Annual Excellence Awards. Payroll Assurance Scheme The CIPP Payroll Assurance Scheme is our flagship payroll audit solution, the gold standard for your processes and people, and a prestigious kitemark coveted in the payroll industry. It consists of two distinct elements, one will audit your payroll processes and the other will audit the learning and development of the staff within the payroll function.

Consultancy CIPP Consult provides payroll, reward, benefits and HR advice, completely independent of all relevant software and service suppliers. We specialise in reviewing the payroll operation with a ‘fresh pair of eyes’ to recommend innovative improvements to processes, and ways of working; and our qualified and experienced consultants will work with you to ensure that all your expected outcomes are fully met. Services include payroll forensic audits, procurement, invitation to tender, supplier demos, project management, and payroll software selection and implementation.

* Visit for details of courses currently CPD Certification Service accredited. ** Correct at time of publication.



tailor your future developments based on you and your organisations’ goals.

Q: What designatory letters can I use after my name? A: Associate members and above can use the CIPP membership designatory letters as follows: ACIPP (associate) MCIPP (full) FCIPP (fellow) Ch prefix (Chartered e.g. ChFCIPP) A: We don’t allow the use of the CIPP logo on personal communications. Using your designatory letters after your name will show people you are part of the CIPP membership family. If you want to further demonstrate your commitment to the industry, consider Chartered membership (our highest level of professional recognition); or the Payroll Assurance Scheme (our quality assessment accreditation). Both of these come with a logo for you to display on your communications. For more information visit . Q: Can I use the CIPP logo to show that I am a member? Q: Do I have to log my continuing professional development (CPD)? A: It is essential that all payroll, pension and reward professionals are kept up to date with changes in the industry. Logging CPD allows you to keep track of the learning and development you have completed; and to

Q: How can I change my details? A: You can change some of your personal details including home and work address, email, phone number and preferences online in your My CIPP account. Visit to change your details.

CPD works best when it has a purpose and the CIPP logging tool relies on you setting your own learning objectives to log your activities against. You will need to have at least one learning objective set before you can log any CPD. Visit for details. Q: How can I use my experience to be more involved with the CIPP? A: There are many ways to get involved with the CIPP. You could be a tutor, a Chartered member, an event speaker, a magazine contributor, or even a board member. We are always looking for new and enthusiastic people to help us raise the profile and lead the profession. If you think you have something to offer - get in touch. Email us at or call 0121 712 1073 .

(If this is your first time logging in you will need to set your password.)

Q: What should I do next? A: After you’ve logged in to My CIPP to ensure that all of your details are correct, why not stay within this membership hub to have a browse of the latest news, resources and the policy hub. If you’ve got a little bit longer you might like to watch one of our webcasts. Why not visit our events calendar? Our free member events get booked up pretty quickly so it would be worth jumping right in. Once joining, our members usually can’t wait to get in touch with the Advisory Service. Q: What will I need to do at the end of my membership year? A: We will contact you six weeks prior to your renewal date as a reminder that your current subscription is coming to an end. You can also check your renewal date in My CIPP under subscriptions.

For more help visit , email call 0121 712 1000 or Live Chat with us


Get involved JOIN | CONNECT | SHARE

Get involved with the CIPP on social media for news and updates @cipp_uk

Useful contacts If you need help with your membership or any of our other products and services, please contact us on the details below.

MEMBERSHIP 0121 712 1073


0121 712 1013




0121 712 1063

You can also live chat with us at



WINNER Overall Best UK Association Award

The Association Excellence Awards 2016

CIPP Goldfinger House, 245 Cranmore Boulevard, Shirley, Solihull, B90 4ZL 0121 712 1000 0121 712 1001 @CIPP_UK

Date of publication: October 2019

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