Terms & Conditions
All products must be ordered by giving the exact overall size. Be sure to specify all pertinent information per the product's specific order form. All items are custom made to customer specifications. Cancellations and changes can only be made on orders already in production if the material and labor costs involved are assumed by the customer. Acknowledgments on all orders will be mailed showing the order as it will be produced. Acknowledgments indicate the date the order will be completed from production. Orders shipped via Porta Door truck will be scheduled based on truck availability. Orders shipping via UPS, FEDEX or common carrier will ship 1 to 2 days after completion date. Orders to be picked up "will call"will be available 1 day after completion date. It is the customer's responsibility to carefully check the acknowledgment against the order and notify Porta Door of any differences prior to the order reaching production. Failure to notify Porta Door as indicated will absolve Porta Door of any responsibility for errors. All telephone orders will be read back to the customer and will be acknowledged as read. Porta Door will not accept any responsibilities for order differences. Lead Times are based on the type and size of orders. Your lead time will be assigned and confirmed by email. Porta Door offers a rush service for replacement and add on orders. Based on production availability Porta Door will accomodate customer's needs for special completetion dates.
Credit Terms of 2% 10 days, net 30, will be extended to those who qualify. A credit application and personal guarantee must be completed and reviewed. The debtor agrees to pay 1-1/2% service charge on all moneys owed after 30 days from the date of invoice. The service charge will be assessed on a 30 day basis. Customers without open account must, on orders under $350.00 pay in full. Orders to $700.00 must pay a minimum deposit of $350.00. On orders over $700.00 must pay a 50% deposit and the time order. Orders will be scheduled and deemed ordered at the time moneys are received.
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65 Cogwheel lane, Seymour, Ct. 06483 (203) 888-6191 fax (203) 888-5803 Email info@portadoor.com www.portadoor.com
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