A County Councils Network and Newton Research Programme
Enhancing performance and creating enduring value
Newton Enhancing performance and creating enduring value
Introducing Newton
Whether your challenge is delivering improved outcomes, transformations, or high-stake programmes, we work alongside you as dedicated, hands-on partners. Wholly invested in your success, we work collaboratively with leaders across energy and infrastructure, unlocking growth and performance across complex portfolios.
Invested in the impact We work alongside you as dedicated, hands-on partners. Our approach is intensively collaborative, our commitment deep-rooted and tenacious. We are wholly invested in your success. We get hands-on on- site, testing, iterating and creating momentum across silos and beyond expectations. Collaborating intensively for as long as it takes, we put our reputation on the line to guarantee results that work in the real world and deliver sustainable value that keeps unfolding.
Today we are a strategic delivery partner to some of the world’s largest public and private enterprises. Our work makes a critical difference, delivering meaningful impact for them and the people and communities they serve. Connecting strategic intent with operational delivery, we create lasting value and transformational impact across critical national endeavours. Our impact enables organisations to accelerate and unlock delivery efficiency in capital programmes, re-engineer operations, and enhance workforce capabilities.
Together we unlock challenging complexity to realise your ambition and deliver impact that makes a meaningful difference in your world.
Strategic delivery partner
Newton are like the SAS of consultancies. When a Newton business case lands on your desk you know that Newton is like the SAS of consultancies. When a Newton business case lands on your desk you know that it will be delivered.” CEO, Government Delivery Agency it will be delivered.” CEO, Government Delivery Agency
Meaningful impact
Specialist capabilities
Invested in the impact
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Newton Enhancing performance and creating enduring value
A two and a half year trusted partnership with Severn Trent Water delivering impact through annualised OpEx savings, improved regulatory performace, including retaining an industry leading 4* EPA status, and significant CapEx efficiencies over the five year AMP. A strategic partnership delivering measurable impact
Our first engagement Operating in a complex environment, and under intense scrutiny from both regulators and the public, Severn Trent Water faced challenges connected to Outcome Delivery Incentives (ODIs). Responding to these challenges required improving their network performance by maintaining, renewing, and enhancing essential infrastructure while delivering reliable services every day. In this first piece of work, we were engaged on a programme to insource ~400 crew members and drive operational improvement to support improved customer service and better ODI outcomes. In the midst of harmonising terms and conditions and navigating the inherent
Our innovative and adaptive approach meant we were able to deliver even better outcomes leading to ~£18m annualised savings, all during the wettest winter on record. This early emphasis on proximity, collaboration and delivery laid the groundwork for what would become a long-term strategic partnership. It also marked the start of a shift in mindset: Newton became the chosen delivery partner for our client’s most significant challenges. Due to the impact delivered, our output quality and the strong partnerships we built, we went on to complete four programmes, over two and a half years. This included projects on Combined Sewer Overflows (CSO), pollutions, capital delivery and more.
complexities of insourcing, we worked on the ground with operational teams to ensure crews were enabled and deployed effectively. We worked alongside them and with stakeholders to assist with real-time problem solving and strategic decision-making, ultimately leading to the resolution of 40% more jobs per day. Our dedication and unwavering focus on the outcomes we were delivering together demonstrated the value in our strategic partnership. From the outset, we approached the challenge differently. We embedded quickly, working hands-on and on-site alongside leaders and frontline colleagues to understand how challenges played out. We demonstrated that by working together we could deliver real results.
It’s been great working with Newton – you’ve embedded into our team and culture so quickly and feel a real part of our business. The ideas and insight have been second to none, with new analysis driving really quick action, ultimately with brilliant results.” Executive Team Member
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Newton Enhancing performance and creating enduring value
The power of partnership Working as strategic partners with teams across the organisation, we helped clarify priorities and roles and strengthen the work across the client and their supply chain. Our approach was practical, impact-focused, and underpinned by our forensic, evidence-based philosophy. Invested in our clients success, we based ourselves on-site, supported weekend events and built real relationships. Insight was combined with action and a clear understanding of who needed to be engaged when and how, ensuring that analysis translated into effective change on the ground. As trust grew, we were asked to support a series of emerging priorities, including environmental performance, incident response and capital delivery. We then launched a set of programmes addressing three critical areas of a network utility organisation: capital works, asset management and operations. The Newton difference in action In 2024, increased public scrutiny of environmental performance across the sector prompted Severn Trent Water to take even more action. We partnered with them to drive a step change response through improved models, smarter targeting, and accelerated delivery of capital works. CSO dischargers (spills) per millimetre of rainfall were reduced by 39% 1 , delivering on committed better outcomes for the environment. More than 7,000 2 spills were prevented, compared to what had been expected for 2025, exceeding the original projections in the client models by a third.
Across every programme we were trusted to deliver results, and applied the same principles: unlock complexity, focus on what truly drives outcomes, and remain accountable for delivery. In CSO spills improvement we: • Supported the design and mobilisation of a £120m spills programme bringing together operations, data, and supply chain activity. • Established a central controlling mind to create a single source of truth, enabling leaders to prioritise interventions and track progress in real time. • By applying pragmatism, attention to detail, and streamlining governance in low-risk situations, we increased the delivery pace dramatically, from a 12-month timeline for storage solutions to just 10% of normal time.
Uniting human and digital expertise
Building on our joint success, the same approach was applied to pollution incidents. We developed a unique machine-learning AI model that responded to live incidents, mitigating pollution risk dynamically rather than with a static risk assessment. The model doubled identification capability without increasing cost and reduced pollution ODI penalty exposure by £25m per year. Digital enablement was paramount to these outcomes. We automated daily operational processes, achieving a 40% capacity uplift in the highly skilled pollutions programme team, removing over 16 hours of manual effort per person per week. This reduced the time spent on low-value tasks and freed capacity for proactive, preventative work.
1 During the period of our engagement. This figure does not reflect the full year performance. 2 During the period of our engagement. This figure does not reflect the full year performance.
Throughout, we worked side-by-side with the organisation’s teams, challenging where needed, supporting where required, and adapting solutions to reflect operational reality.” Emma O’Malley, Partner
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Newton Enhancing performance and creating enduring value
Accelerating vital capital works We worked in partnership with the organisation as their committed capital investment increased sharply. Across a £6bn plus portfolio of more than 3,000 projects, we helped establish stronger operational grip through clearer metrics, defined roles and real-time performance visibility. Within five months, £1.2bn of potential capital efficiency savings were identified to meet the required cost envelope of £6bn, maintaining full scope and outcomes across the portfolio. Creating lasting capability Beyond individual initiatives, our partnership has facilitated a broader shift in how our client approaches improvement. By centralising insight and reducing siloed working, together we unlocked new data and insights, that hadn’t been surfaced before. Decision-making became faster and more confident, with clearer accountability across teams. Crucially, we equipped the team with the tools, systems and digital and capabilities they needed to sustain progress independently, applying the same structured, evidence- based approach to new challenges. Growing trust through delivery Working with teams across the organisation, we helped clarify priorities and roles, strengthening the work across the client and their supply chain. Our approach was practical, impact-focused, and underpinned by our forensic, evidence-based philosophy.
39% Reduction in Combined Sewer Overflows (CSO) dischargers (spills) per millimetre of rainfall £120m We supported the design and mobilisation of an £120m programme £25m Reduction in pollution fine exposure enabled by machine learning 4* EPA rating retained, the industry leader £1.2bn potential efficiences were identified and targeted
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Newton Enhancing performance and creating enduring value
Delivering measurable impact
Working in collaboration has delivered significant, measurable outcomes:
15k
39% 4*
over 15,000 sewage spills prevented, exceeding targets by 30%
reduction in spills per millimetre of rainfall, reducing pollution risk
4* EPA rating retained, industry leading
2x
2k
£1.2bn
of capital efficiency savings targeted across a £6bn portfolio, maintaining full scope and outcomes
40% reduction in pollution fine exposure, valued at circa £25m, enabled by machine learning
11% more than 2,000 capital solutions delivered, at 10% of normal time
130
additional operating capacity unlocked per week across a high-skilled team through manual process automation
share price increase, over the period of our 18-month partnership, with City updates centred on the core themes of our work
drove the implementation for the installation of 700 storage tanks – the equivalent of 130 Olympic- sized swimming pools
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Newton Enhancing performance and creating enduring value
Newton: Defined by delivery
Across complex, high-stakes environments, we embed quickly, align teams around what truly drives outcomes, and stay accountable until measurable results are realised.
From preventing thousands of pollution incidents to unlocking £1.2bn in potential capital efficiency, from expediting critical capital works to building lasting internal capability, our work translates strategic ambition into operational reality. What began as targeted programme support evolved into a trusted strategic partnership that was grounded in trust, evidence, pace, and impact.
By combining human expertise with digital innovation, governance and decision making, we helped drive outstanding results. But the most important result is not a single metric. It is the capability left behind: stronger decision-making, clearer accountability, faster execution, and teams equipped to sustain and build on progress independently. This is how Newton is different.
Together, we turn ambition into measurable, meaningful results that make a lasting difference.
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Contact
Emma O’Malley E: emma.omalley@newtonimpact.com M: 07866 831 800
NEWTONIMPACT.COM
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