Greg Astell ARTICLE
At the time off writing, as a North West Coaster, I’m extremely proud on two fronts which occurred recently. One being the AHA National Awards for Excellence that were held on the Gold Coast last month with the Formby Hotel, aka Central Bar and Restaurant, in Devonport winning Best Bistro - Regional area. What an outstanding result for the Goodstone Group and their dedicated staff, Devonport, the North West Coast and Tasmania as a whole. It would be remiss of me not to congratulate Jake Smith and his team at MACq 01 winning two awards at this prestigous event, one for Best Superior Accommodation and the biggie, Overall Hotel of the Year in the Accommodation Division. Congratulations also to James Skabo and his team at Frogmore Creek for the second year running winning the Best Regional Restaurant, what a fantastic achievement to win this award not once, but now twice. AHA National President Scott Leach said the winners, chosen from more than 5000 members nationwide, were the reason Australian hotels continue to lead the world. “Our staff and venues combine as the heart and soul of our industry,” he said. “One brings our industry to life each and every day while the other forms its ‘bricks and mortar’ backbone – constantly evolving and changing to ensure we stay at the top of our game. “The hotel industry is the most dynamic in the nation and a week rarely goes by without the launch of new ideas, renovations or complete re-developments at venues right across the country. “In a time of great change – when every customer is a potential reviewer – our industry continues to set the standard internationally and I congratulate all nominees and winners.” The second occurred when I attended the 2018 Dialogue Luncheon conducted by the TICT in Devonport late September with guest speaker, Managing Director of Tourism Australia John O’Sullivan, a question from the floor was: “ There are restaurants around the world with the tag of world’s best restaurant e.g. Osteria Francescana (Modena, Italy) and El Celler de Can Roca (Girona, Spain) should Tasmania with the abundance of wonderful product strive to have a world’s best restaurant?” John responded after some consideration: “No, why would you strive to be the best in the world when what we experienced at Mrs Jones restaurant in Devonport last night was first class, food, beverage selection coupled with great service. It had it all” Great work Jacquie and David and their staff also. John then proceeded to inform us of his visit with friends mid- winter to Hobart when the sampled more of what Tasmania has to offer and in his words as they wined and dined in and around Hobart, their experience was superb. Well done Tasmania, John is very well travelled and for us to receive this praise is testimony to
our industry’s passionate people. Cyber Security
This is such an important subject I thought I would include some information again just in case you have missed the prior messages. 1 in 4 businesses will experience a data breach. The world as we know it is continually changing and one of the fundamental drivers is digital transformation. TasmaNet, a corporate partner of the THA’s, has the knowledge in this area and can provide advice on how you can protect your business against data corruption and common cyber security threats, if you are concerned about managing and protecting your business information in a digital world TasmaNet can assist in the areas below: • Business reliance on digital systems This is such a hot topic at the moment and something TasmaNet are very passionate about. Not a lot of business owners put enough emphasis and importance into protecting their data. For more information contact: June Grubb | Partner Manager | TasmaNet 40-50 Innovation Drive, Dowsing Point, TAS 7010, Australia M: +61 410 118 860 Email: june.grubb@tasmanet.com.au www.tasmanet.com.au Reminder for members trading on permits For those members trading on permits and or using after hours permits please may I remind you of the strict conditions that apply to these permits. As a rule these permits are relatively easy to obtain but they are easier to lose so please refer to the Liquor and Gaming link below and refresh yourselves with the conditions applicable to the permit you are trading under. https://www.treasury.tas.gov.au/liquor-and-gaming/liquor/ applying-to-sell-liquor/special-permits TasWater’s interest free loans TasWater’s Trade Waste Customer Support Program is up and running. Under the program designed to help trade waste customers move towards full compliance, TasWater is offering an interest- free repayment scheme for the installation of equipment such as • Common cyber security threats • Cyber-attacks and Ransomware • Data corruption or loss • Understanding your business recovery objectives
basket arrestors and grease traps. The program commenced on 1 July.
The repayment scheme will cover up to 80 per cent of the value of completed works. Repayments will be made monthly over a period of four years.
20 enquiries@tha.asn.au 03 6220 7300
Hospitality Review
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