Nomination Booklet 2020 - Digital Copy

GENERAL CATEGORIES Best Specialty or Themed Bar * 100% Anonymous site inspection. Recognising venues within Tasmania that offer a unique or themed bar experience i.e. cocktail bar, spirits bar, Irish bar, Craft bar Judging Criteria General • Offering unique characteristics and/or theme • Integration of theme throughout eg. music, decor etc. • Ambience, lighting and music • Hygiene and cleanliness of venue • Range of promotional products Bar Services • Beverage offerings provide focus on unique characteristics and/or theme • Value for money

Clubs Eligible

Best Bar Presentation and Service * 100% Anonymous site inspection.

This category recognises a bar or hotel that offers a memorable experience for patrons with an emphasis on excellence in customer service. The judged area will be specific to the bar area. Judging Criteria General • Ambience, lighting and music • Hygiene and cleanliness of venue • Range of promotional products • Bar presentation to be of the highest standard • Efficiency of bar operators • Popularity of the establishment Food and Beverage • Variety of beverages available • Variety of bar food available • Cleanliness of glassware Staff • Professional and outstanding customer service • Well presented and efficient staff • Support of RSA Practices • Staff product knowledge and knowledge of local area Best Live Music or Entertainment Venue * 50% Website visit - 50% Anonymous site inspection. This category recognises venues who provide entertainment in the way of live bands and performances focusing on support for local talent. To assist judges, venues must provide a program of events or gig guide to allow for judges to schedule their visits. Judging Criteria General • Decor, design and ambience relative to the space • Quality, appearance and comfort of venue • Cleanliness and hygiene practices observed in all areas • Quality sound and lighting systems in place relative to space • Effective marketing of venue and upcoming events and activities • Website - ease of search and finding information • Social media presence Live Entertainment • Overall quality/suitability of performance • Quality of stage, dance floor, sound and lighting facilities • Evidence of live entertainment on a regular basis • Evidence of support for local musicians and acts Food and Beverage • Reasonable variety of alcoholic and non- alcoholic beverages available • Snack food offered • Relative pricing, variety and quality Staff

• Quality and presentation • Cleanliness of glassware Staff

• Friendly and courteous • Support of RSA practices • Appropriate, efficient and well-presented staff • Staff product knowledge

Best Retail Liquor Outlet * 100% Anonymous site inspection.

This category recognises an outlet offering a customer focused, well-stocked and well-designed retail liquor space. Nominees must have a drive-in or walk-through bottle shop or a combination of both. Judging Criteria • Design, layout and lighting, ambience • Evidence of effective venue marketing • Efficiency and appeal of stock presentation • Effective special promotions • Cleanliness and hygiene of premises • Pricing relative to target market • Telephone technique Store Presentation • Entrance clearly and easily accessible • Displays (Inc. windows) merchandise appealing • Signs and price points professionally written • Tasting facilities Beverage • Local, national and international variety of beers • Local, national and international variety of wines • Local, national and international variety of spirits Staff • Presentation of staff • Knowledge of products • Acknowledgement of customer and customer’s needs • Pleasant and courteous during sales

• Friendly and courteous • Support of RSA practices

• Security and crowd control measures in place • Staff knowledge of entertainment offered

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