L-R: Gordon Simpson and Neil Blair, NES Ltd.
L-R: John Auld, David Kerry and Ken Gribbons, WS Mercer, Belfast.
WINNER:Wholesaler Readers’ Choice WSMERCER, BELFAST KINDLY SPONSORED BY: PRECISION CABLES
WINNER:Wholesaler Best Customer Service NORTHERNELECTRICAL SUPPLIES LTD KINDLY SPONSORED BY: PRECISION CABLES
Northern Electrical Supplies Ltd was crowned winner of the Best Customer Service Award. The judging panel wanted to acknowledge this dedicated team that boasts a wealth of experience from diverse backgrounds. Northern Electrical Supplies offers bespoke services ranging from lighting design, electrical supplies, LED lighting and energy surveying. Its energy service is provided for a range of clients including, private property owners, property consultants, estate and letting agents, prospective buyers and tenants. The team at Northern Electrical provides effective suggestions on how to improve energy ratings and can be depended upon to deliver professional and friendly advice and suggestions. When making its final decision, the panel agreed that this business is in the best position to offer a service of excellence to their customers. Combining over 100 years of experience and a broad technical knowledge, the company has recently invested in more warehousing space allowing it to increase its stockholding by over 50%. This, paired with their continuous research of new and innovative products, provide the best solutions to meet customer requirements and also proved it was indeed a worthy winner.
Each year, you, our readers and our social followers get to have your say on who is nominated for the Readers’ Choice Award. Our 2021 campaign, organised through Electrical Magazine’s social media platforms, received an outstanding record number of votes. We were extremely pleased to announce that this year’s winner, WS Mercer - Belfast, was given top marks across the board for Customer Service, Trade Counter Knowledge and Product Range. A fantastic achievement for WSM who polled 10 out of 10 in nearly all the selected areas from our polls. This long-established electrical wholesaler was praised by our judging panel for its high standards of service, competitive pricing, extensive product knowledge and solid support within the trade. Its customer base includes the following sectors: electrical contractors and engineers, industrial companies, government agencies, heating and ventilation and food industries to name a few. The business constantly adapts to meet the needs of an ever-changing market, and the strong relationships forged with suppliers ensures information regarding new products and trends is quickly communicated. The judges felt that Branch Manager, John Auld and his team were certainly deserving of the Wholesaler’s Readers’ Choice Award 2021.
T: +44 (0)28 9037 1888 - E: Belfast.386@eel.co.uk www.edmundson-electrical.co.uk
T: +44 (0)28 9521 5156 - E: info@northernelectricalsupplies.co.uk www.northernelectricalsupplies.co.uk
52 | IRELAND’S ELECTRICAL MAGAZINE
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