Intercom_on_Onboarding

much you charge when they signed up, so this is not just a question of your price – even if they say it’s too expensive.

No, when they say it is too expensive, they are not necessarily talking about the price.

In startups we like to think our products are getting better over time, that they deliver more value to customers every month as we make improvements and add features. So keeping a fixed cost over time is ridiculous.

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