Number of people attending Medicare presentations – 300/yr.
•
Provide information, assistance, and referrals to help families in examining options, locating resources, and connecting with assistance.
Ongoing
Intake/Helpline Program Coordinator
Outcome: •
Community members receive information and/or referrals based on their identified needs – self-reported by Helpline staff. Number of contacts to PCOA’s Helpline staff – 26,000/yr. Number of referrals from community services providers – 1600/yr. Increased awareness to aging issues as indicated in PCOA’s community needs assessment – documented through print/web/social media announcements. Number of Never Too Late copies ordered – 102,000/yr. Number of Never Too Late digital copies opened. - 13,000/yr.
Operations – for survey development and tracking
Output: •
•
Provide relevant information on aging issues through PCOA’s newspaper, Never Too Late, and various other media outlets including the Arizona Daily Star and Green Valley News.
Ongoing
Vice President for Philanthropy and Comm / Director of Marketing and Public Relations
Outcome: •
Output: •
•
Intake/Helpline Program Coordinator
Number of earned media outcomes. - 85/year.
•
Number of contacts to the PCOA Helpline - 26,000/yr.
•
Rights and Benefits services will provide information, advocacy, and problem resolution for
Ongoing
Rights & Benefits Program Coordinator
Outcome: •
Increased access to needed services for
Region II: PCOA
Area Plan 2024-2027
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