Microsoft Word - Retailer's Welcome Manual (2016).doc

WILLOWBROOK TENANT MANUAL 2016

It is the individual responsibility of tenants to dispose of their waste into the proper waste containers which are clearly marked.  Please do not place your waste in the common area receptacles.  The waste and cardboard compactors are located at the NORTH AND SOUTH LOADING DOCKS.  All boxes are to be broken down before being placed in the cardboard compactor.  Waste may not be stored in service corridors. This constitutes a fire hazard and action may be taken by the City/Township of Langley.  All pallets should be removed by the delivery driver, please do not leave in the loading dock area or in corridors at any time.  Food Court Tenants Please Note: All egg crates, bread trays etc., left in the loading dock area will be removed and destroyed at tenant expense. Recycling We have an extensive free recycling program at Willowbrook Shopping Centre. The following can be recycled at either of our recycling areas located at our North and South compactors: mixed paper, plastics, metal and glass. In addition, the Langley Association for Community Living (LACL), which offers services to individuals with developmental disabilities has, since 1995, provided the merchants of Willowbrook a blue bin service for the pick up and sorting of recyclables free of charge. By utilizing this service you are creating significant value by assisting individuals to increase their self esteem, contribute to our community, and help towards a cleaner environment. If you would like to get on board with this free blue bin program please contact the Administration Office at 604.530.2115. Grease Disposal and Inspection Tenants using disposal containers must pour only liquid grease into the container (not congealed grease). Lids must be closed after use and any spills or overflows reported to Maintenance immediately. The Maintenance staff may inspect your grease traps, venting and exhaust fans to ensure they are safe and not plugged and dirty. Food Court Tenants with exchaust fans/hoods are responsible for the repairs needed to the roof membranes if damaged by excessive wear on fan housing. All exhaust fans should have a grease containment system attached, as well all vents and exhaust fans are to be cleaned by tenant’s contractor on a regular basis and inspection tags posted accordingly at least quarterly.

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