Ruwad Awards - Submission Guidelines 2026

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STEP BY STEP VIDEO GUIDE on creating an account and submitting your application

TEAM CATEGORIES

TEAM OF THE YEAR – CONCIERGE AWARD Recognizes Concierge, Guest Services, and similar teams that consistently deliver exceptional hospitality, local expertise, and personalized service, creating memorable guest experiences. TEAM OF THE YEAR – GUESTS’ INCLUSIVITY AWARD Recognizes teams that champion accessibility and inclusivity by creating welcoming and thoughtful experiences that enable guests of all abilities and needs to participate, engage and enjoy their experience. TEAM OF THE YEAR – BEST USE OF GUEST INSIGHT AWARD Reco gnizes teams that effectively utilize guests’ insights and feedback and data to enhance the overall guest experience. TEAM OF THE YEAR – EXPERIENCE DESIGN & DELIVERY AWARD Recognizes cross-functional teams that collaborate to design, deliver or enhance exceptional guest experiences through innovation, strategic planning and seamless execution, demonstrating a clear and positive impact on the guest journey.

Watch the tutorial video

This application template is designed to guide you in showcasing your amazing achievements and initiatives. VIDEO & PRESENTATION

SPOTLIGHT CATEGORIES

THE WOW-ER OF THE YEAR Honors individuals who create unforgettable “WOW” moments for guests and exceed their expectations. GX EMIRATI OF THE YEAR Honors the Emirati national who goes above and beyond in achieving the best guest experience whether directly or indirectly.

APPLICANT NAME:

CATEGORY:

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For more details, visit ruwadawards.com

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