FEBRUARY 2019
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A LIFELONG STUDENT OF PRODUCTIVITY
MAKING SMALL IMPROVEMENTS EVERY DAY Right now, it’s the end of my day, and I’m wrapping it up by putting tomorrow’s plan onto paper. I adopted this habit a couple years ago, and I’ve found it to be helpful in terms of my personal productivity. Instead of walking into each morning unprepared, I know what I need to accomplish. It sets the tone for the next day. Of course, I’m human, and there are times when I leave the office without putting the next day’s plan in place. And you know what? The next day, I feel it. I’m much less productive, and not having a plan — or at least an outline for what needs to happen — allows others to control my day. I’m playing catch up and feeding off that stress instead of focusing my energy on what needs to get done. It’s kind of like 5S organization. You know it makes your teammore productive, but it’s easy to put it on hold when big projects come up. Then a tour comes up and everyone gets excited and starts it up again, only to have it lag. This stop-and-start mentality defeats the whole idea of “continuous improvement.” You can’t improve upon something if you’re not maintaining it in the first place. I know it’s a common problem for many 5S folks. You conduct a training, order the supplies you
buy your team pizza. Send me pictures of your progress. I want to know how it’s going. As a student of productivity, I’m constantly studying how we can make this better together. It’s what I love about 5S, and it’s why I know you’ll find it to be so effective when you’re consistent with implementing the strategies. Speaking of love, Valentine’s Day in our family has had double significance for almost 23 years now— Feb. 14 is also our son’s birthday. After celebrating our 25th anniversary this year, Barbara and I are enjoying a quiet night at home together. As for our son, well, he’ll be ringing in his birthday. Inside the newsletter, you can read about how someone else plans to spend the day of love — our pup, Lilly. Have a great February, and reach out to me if you have any questions along your 5S journey.
need, and go through 5S. Then another initiative hits, and 5S gets put to the side; or supplies run out, and it’s brought to a halt. To make 5S successful, everyone on the team has to buy into it, which starts with management. Make it an agenda topic at standing meetings, and ask team members how it’s going. It’s meant to be discussed, allowing everyone to suggest new ideas. 5S isn’t a stagnant process — it has to be sustained through continuous improvement. Otherwise, you just start each day — or each restart of 5S — playing catch up.When that happens, everyone’s energy is wasted. Teams need to know they have support from engaged managers to make the process of 5S effective. It’s one of the reasons the system uses management walk cards — a key 5S supply that boosts participation with visual encouragement cues. You can read more about these, and why they strengthen 5S operation, inside the newsletter. I challenge you to see how long you can stay consistent with your 5S initiative. How about this — if you make it to next quarter without having stalled or paused your 5S program, I’ll
David Visco
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WHY YOUR BUSINESS NEEDS TO IMPLEMENT TWO-FACTOR AUTHENTICATION NOW, NOT LATER
though, that whenever you bring in an outside party, it’s a potential failure point for your cybersecurity. It’s vital to vet them properly and ensure they practice what they preach. 2FA can’t be the beginning and end of your cybersecurity strategy, but consider it a large first step toward protecting your
A survey by Paychex recently found that 68 percent of small business leaders remain unworried about their digital security. If you need proof, you can just look at the passwords they and their employees use. According to SecureAuth, a staggering 81 percent of Americans use the same passwords for multiple accounts, the majority of which are unimaginative old standbys like “1234567,” “qwerty,” and “password.”
already used 2FA, but many other forms exist. When logging into your email, Google can send an alert to your phone that includes a login number, which you type on your PC to gain access to your account. Banks often couple passwords with one of your security question. Whatever the tactic, it’s much sturdier than your average password. It’s still not foolproof, but it’s an excellent first-line defense against hackers. However, implementing 2FA into your own business isn’t the easiest proposition. You’ll either need to create a custom solution — a big headache that may not be worth it for
These trends,compounded by the fact that passwords generally aren’t very airtight,turn the typical login and password combination into a paper shield for hackers.Even stronger passwords that include multiple uppercase and lowercase letters,numbers,and other characters often only take a few hours to crack with an advanced brute- force tool.Once they’re cracked,they’re often posted on the darknet or sold to the highest bidder. Here’s where two-factor authentication (2FA) comes in. 2FA forces users to input more than one field of identification to access their account. If you’ve ever used your PIN at an ATM, you’ve
livelihood. Trust us —when the digital wolves come knocking at your door, you’ll be glad you installed the door in the first place.
your small business — or hire a technical company suited for the job. This doesn’t have to be expensive. It’s worth noting,
SUSTAINING 5S
Having managerial support and buy-in for 5S is key to sustaining it. Teams need to see that their
leaders are making 5S a priority in the workplace, otherwise they’ll have no incentive to sustain it, and the day’s tasks will take over as the benefits of 5S are forgotten.
a green card,or signal that it’s time to get back to 5S with an orange card,along with a reminder about the fifth S—Sustain. Instead of giving out gold stars or slaps on the wrist,the management walk card system is an encouraging way to keep the conversation going and let your team know that 5S is the standard at your warehouse or plant. Remember, 5S isn’t an instant cure. It’s an ongoing process of continuous improvement that depends on team buy-in to increase productivity. Encourage buy-in — and sustainability —with management walk cards.
Management walk cards are either green or orange, and each color signals to a team member that their efforts are being praised or that there’s room for improvement. Green walk cards are placed when an employee is maintaining 5S standards. They have markable boxes to correspond with each principle of 5S, such as “Area is free of clutter” and “Tools all have homes and addresses.” An orange walk card tells a team member that they have room for improvement, with boxes next to messages, like “Area is cluttered or messy” and “Contaminants present.” With a sticky back,management walk cards can be left wherever a teammember will be most likely to see them.Give recognition to 5S efforts by leaving
One of the best ways to demonstrate how 5S is a priority in your warehouse is to use visual cues to signify to your team that
you recognize their efforts in sustaining 5S. One of the visual cues that accomplishes this goal is management walk cards. When management is on the floor making their rounds and they see 5S in action, they leave a walk card — a 3x5 card outlining the principles of 5S that are being actively followed. This is a visual cue that tells the team member their manager has noticed the actions they’re taking to sustain 5S.
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LILLY’SWAREHOUSE
5S SUCCESS STORIES OUR CUSTOMERS SAY IT BEST
MY SEARCH FOR LOVE
As some of you know, Valentine’s Day is this month. Now, I’m not one to get
all lovey-dovey, but it would be pretty sweet to have someone to share a nap with, and we could drool over bacon together. So I finally got on this app everyone’s been talking about, Tinder, and made a profile. What do you think?
The 5S Store has helped managers, teams, and facilities successfully implement and sustain 5S. Don’t take our word for it; see how these companies found 5S success through our services. “When we began our transition from traditional to lean manufacturing, we fell short on planning.We were into our first 5S event and realized that we needed more red tags and foam tool organizer kits. Our consultant suggested that we call the 5S Store.Within an hour of my phone call, in a terrible rain storm, a staff member of the 5S Store met me at a service station on the highway to provide the material we needed for that same day. The extraordinary service that was provided, at no additional cost, helped to make our event successful. Since that first impression, the 5S Store continues to be a special supplier that is helping Spincraft successfully transition to a permanent culture of continuous improvement.” –Murray Pitchman, Spincraft, Billerica, MA Spincraft.net, Standex International “When we decided to implement 5S, it made sense to engage a foremost expert.We contacted David Visco at the 5S Store. It was a great choice. He came on site, worked closely with our staff, and made it a point to deeply understand their needs and the flow of work. David provided a bounty of ideas for visual controls. The place looks fantastic. If you’re implementing 5S for the first time or simply need some great ideas, I highly recommend you contact David. He’s easy to work with and has a real passion for 5S.” –Nick M., Haley, and Aldrich “Dave Visco and the team at the 5S Store have been successfully servicing our organization for more than two years. He has helped in a variety of areas, including new idea and best practice adoption and implementation of key projects in both manufacturing and warehousing. I highly recommend Dave and the 5S Store as a strategic addition to your team.” –Tom L., Manufacturing Manager Thank you toMurray,Nick,and Tom for sharing your stories. It makes our day to hear from customers who’ve had success with 5S.Visit our website to access everything you need to be your own 5S success story.Then tell us how it goes!
Lilly, Age 7 Loves long naps,cuddles on the couch, bacon,David,Barbara,and Christmas. Do you share my distaste for the UPS truck and love for dog treats? Paw right.
P.S. If you know of any worthy canines, tell them to take a look.
SPICY SALMON TARTARE
INGREDIENTS
DIRECTIONS 1. Place salmon in freezer for 20 minutes to make slicing easier. 2. Meanwhile, prepare other ingredients for mixing. 3. Thinly slice salmon into sheets and cut sheets into strips and strips into cubes. When finished, you should have 1/8- inch cubes. 4. In a mixing bowl, combine salmon with all other ingredients. Season with salt and pepper. 5. Garnish with chips or crackers and serve.
• 1 8-ounce boneless, skinless salmon fillet • 1 tablespoon fresh lime juice • 1/4 teaspoon lime zest • 1/4 cup cucumber, seeded and finely diced • 1 1/2 teaspoons jalapeno peppers, seeded andminced • 1 1/2 teaspoons shallots,minced • 3/4 teaspoon fresh ginger, peeled and finely grated • 1 1/2 teaspoons fresh cilantro,minced • 1 1/2 teaspoons fresh chives,minced • 1 1/2 teaspoons grapeseed or vegetable oil • Salt and freshly ground pepper, to taste • Crackers or chips, for serving
Inspired by Epicurious
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INSIDE THIS ISSUE 1 | A Lifelong Student of Productivity 2 | 2FA Is Essential to Business Security Celebrate Wins with Walk Tags 3 | 5S Success in the Workplace Lilly’s Warehouse Spicy Salmon Tartare 4 | The Most Iconic Super Bowl in NFL History
22 seconds left. Scrambling around and fighting off two players trying to pull him down, McNair threw the ball to Kevin Dyson at the 10-yard line. A quick timeout left six seconds on the clock, and the Titans were one play away from tying the game.What proceeded was a play that will be forever known as “the tackle.” McNair found Dyson on a quick slant, and when he caught the ball at the 4-yard line, it appeared a touchdown was imminent. Suddenly, linebacker Mike Jones wrapped the receiver up at the hips. As he fell to the ground with the ball in his hand, Dyson extended his arm, but when he hit the AstroTurf, he was 1 yard short of the goal line. The Rams had pulled off the impossible, earning their first Super Bowl title ever.
ONE FOR THE AGES
HOW SUPER BOWL XXXIV MADE AN ICON OUT OF A GROCERY STORE CLERK
This improbable season and the resulting MVP award for Warner set the stage for one of the most dramatic games in Super Bowl history. After going up 16–0 against the Tennessee Titans in Super Bowl XXXIV, Warner and the Rams looked poised to coast on their way to the Lombardi Trophy, but the late Steve McNair and the Titans had different plans. The Georgia Dome was rocking after two Eddie George touchdown runs, and a field goal brought the Titans level at 16–16, with just over two minutes of play remaining. In response, Warner dropped back and found receiver Isaac Bruce for a 73-yard touchdown, bringing the score to 23–16 with 1:54 left on the clock. But the Titans weren’t done fighting. Quickly moving the ball down the field, Titans quarterback Steve McNair found himself with a third and 5 inside the Rams’ 30-yard line with
Going into the 1999 NFL season, no one expected anything from the St. Louis Rams.When starting quarterback Trent Green went down with a gruesome knee injury in the preseason, ESPN The Magazine slated the Rams to be the worst team in the NFL that year.With few options, coach Vermeil named a virtually unknown player as his new starting quarterback, humbly stating in a press conference, “We will rally around Kurt Warner, and we’ll play good football.” Five years before his start, 22-year-old Kurt Warner was stocking shelves at a Hy-Vee grocery store in Cedar Falls, Iowa, for $5.50 an hour. However, he had amassed a whopping 16 snaps in the NFL prior to taking the reins for the 1999 season, and what proceeded to transpire on the field was utter pandemonium, giving the Rams the nickname “The Greatest Show on Turf.”
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