Closing the 5-Year Strategic Plan (2020–2025) In 2019, Unity Care NW established five organizational goals and three strategic priorities, and then came the pandemic. CEO Jodi Joyce led the organization through it all, helping shape the next plan that will carry this work forward. Here is what we accomplished together. THE YEAR IN REVIEW
2020-2025 Strategic Priorities
Expand Medical & Pharmacy in Bellingham
Create Dedicated Services for People
Open Adult Dental Services for All
Experiencing Homelessness
• Reached record-high dental visit volumes despite COVID disruptions, including resumption of our Mobile Dental program at all Whatcom County schools
• Purchased the 1616 Cornwall building, expanded our clinical footprint, and reached record-high medical visit volumes • Remodeled the 218 Unity Street Pharmacy, expanding capacity and adding vaccination services • Pharmacy patients have grown by more than 56% since 2019 A Look Ahead to 2026 Because of our dedicated team and a community that stood with us, we went into 2026 as we always have — here, for everyone. We also launched a new 5-Year Strategic Plan centered on three priorities: Strengthen our Business Model, Maximize Resources & Facilities, and Enhance & Expand Patient Services.
• Forged the partnership that brought The Way Station from concept to reality with PeaceHealth, Opportunity Council, and Whatcom County • Secured more than $10.6 million in capital funding and $1.5 million in operational funds and opened The Way Station in fall 2024
• Worked with health centers statewide to preserve adult Medicaid dental coverage in Washington
Thanks to advocacy at the state and federal level, UCNW secured critical policy wins early in 2026 that will support our patients as changes to Medicaid go into effect later this year. 2026 also marks a meaningful transition. After years of visionary leadership, CEO Jodi Joyce is retiring, leaving behind an organization that is
stronger, larger, and more connected to its community. We are grateful for everything we have built together during her time here, and excited to welcome new leadership to carry this mission forward.
Read more about what we secured for our patients this legislative session.
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