What we will do for you – during the tenancy
• Smoke alarm testing Urban Choices Property is proud to offer a smoke alarm maintenance service to its investors. The maintenance service ensures both of your investment and your tenants are appropriately protected in the event of a fire at your investment property.
• Rent collection A system has been developed for our tenants to make it easy for them to pay rent to our agency. Each tenant is issued with a registration number which can be used to pay rent directly from their nominated bank account. This makes it easy for tenants to pay their rent on time and reduce the chance of tenants falling into arrears. • Payments to the owner On a monthly basis, all rental monies, unless instructed otherwise, will be paid to you by way of direct credit to your nominated bank account. A statement is issued at the same time which shows the amount of rental collected and any charges you may have incurred for the month. Charges may include property management fees, maintenance costs, council rates, water rates and owner’s corporation fees. • Rental arrears When a tenant falls behind in their rental payments a process is followed by our property managers to minimise any rental loss. If the rental falls more than 14 days in arrears we can issue a Notice To Vacate under the Residential Tenancies Act. Be assured that we will inform you of any late rental payments and you will be contacted for instructions to proceed with issuing a Notice To Vacate.
• Property condition survey
As the landlord, we know that it is important to maintain your property to a good standard to maximise the rental return on your investment. To assist you with this, Urban Choices Property offers a detailed Property Condition Survey. This survey has been proven valuable, giving investors the most in-depth knowledge of their investment and allows for a current and future maintenance plan to be put in place.
• Routine inspection
Every rental property under our management is inspected on a six-monthly basis. The purpose of the inspection is to:
• Ensure that the property is being maintained
• Review any maintenance issues
• Review the current tenancy and rental status
As the landlord, you will be invited to attend any of these inspections so please let us know if you wish to join us. After the inspection, landlords are supplied with a detailed inspection report outlining the condition of the property, maintenance issues and any recommendations.
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