• Maintenance
• National Rental Affordability Scheme (NRAS) We have an experienced team that can manage the NRAS for your property. Your property manager will manage all requirements and obligations under the NRAS, ensuring that the approved NRAS property complies with the scheme whilst carrying out normal property management duties.
At Urban Choices Property we have access to qualified, reliable tradespeople who can attend to any maintenance required. Alternatively, if you wish to use your own tradespeople, please forward your preferred contractors’ details to your property manager. We will always report directly to you for any repairs required to seek your instructions. However, if you are unable to be contacted and the repairs are urgent, we may need to proceed immediately. At Urban Choices Property we offer an out of hours emergency repair service. If an urgent repair is required outside of normal office hours our team have access to a large range of reliable tradespeople that will attend to the repair promptly. Alternatively you may wish to use your own tradespeople to attend to the urgent repair. • Understanding the legislation We have a thorough understanding of all aspects of the Residential Tenancies Act and the workings of the Victorian Civil and Administrative Tribunal (VCAT) and will serve notices and represent you at VCAT.
• NRAS compliance results
Urban Choices Property is pleased to announce that in 2015/2016 99.7% of our investors were compliant and received their full NRAS incentive
• Ending the tenancy Tenants must give us 28 days written notice that they will be vacating the property. Once the tenant has given notice, we will notify you in writing of the vacate date and suggest the rent for advertising the property.
• Keeping you informed We understand that while you want us to manage your property, you want to be kept informed on a regular basis. We will inform you of any maintenance issues and make recommendations on any improvements required to your property.
8
9
Made with FlippingBook - Online catalogs