NSLHD Strategic Plan 2022-2027 - FINAL

STRATEGIC OUTCOME 5 (continued)

5.3 Design and develop the required infrastructure to enable and embed innovations in digital technology and data Ensuring digital technology and data systems and infrastructure transform the patient and carer experience and deliver a wide range of virtual services. » Support high quality care and exceptional health outcomes by improving the electronic medical record (eMR) particularly in specialty areas that are not yet covered by a digital solution and ensure integration across services. » Improve the user experience, management, quality, safety and sustainability of the current eMR by continuing to enhance the platform, integrate systems across services and providers and respond to the needs of clinical operations. » Support a mobile workforce by providing intuitive and mobile-friendly applications and solutions to improve clinical mobility and support workflow improvements initiatives. » Progress an investment plan that follows a clear direction for how virtual care services and digital analytics will be developed. » Invest in appropriate standardised technology including telehealth platforms, videoconferencing technology to support multidisciplinary teams, developing data and quality dashboards, remote monitoring technology. » Ensure equitable access and availability of technology to protect health data systems from ongoing cyber security risks.

5.4 Engage and support our workforce, patients, carers and partners in an increasingly digital healthcare environment Supporting all stakeholders along the transformational journey to digital healthcare, and improving data literacy. » Develop systems that are accessible, easy to use and add value to our workforce through automation, streamlining workflows, providing real- time information to support decisions and supporting user mobility. » Increase the opportunities for co-design of clinical information systems and data analytical solutions to reduce the burden of data collection and deliver information that is clinically relevant. » Provide support for all staff to ensure that they are competent in digital healthcare and can capitalise on improved data analytics. » Co-design virtual care delivery with patients and carers to ensure that it is accessible, safe and provides the outcomes that matter to them.

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NSLHD Strategic Plan 2022-2027

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