What Did You Say? 2023

with others. This ensures a safe and confidential environment for open dialogue and growth between the mentee and mentor. Additionally, it is crucial for mentees to cultivate an open and receptive attitude towards feedback. Mentees should approach feedback with the assumption that their mentors have their best interests at heart, even when it involves negative or constructive criticism. Engaging in self-assessments can be a valuable tool for mentees to recognize and gain a comprehensive understanding of their own strengths and weaknesses. Self-assessments create a safe and supportive environment for mentees and mentors to openly explore personal challenges and concerns, fostering a deeper level of trust and communication within the mentoring relationship.

Active listening is a fundamental communication skill in an effective mentorship relationship and holds equal importance to speaking. It requires the mentor to minimize distractions, fully engage with the mentee, and exhibit nonverbal and verbal cues that demonstrate attentive listening. These cues may include nodding, maintaining open body language, paraphrasing, or seeking clarification. While sharing ideas and strategies is crucial, it is equally important for the mentor to actively listen to the mentee’s needs and questions. By practicing active listening, the mentor cultivates empathy and creates a safe and comfortable environment for the mentee. This approach diminishes any perceived power hierarchy, enabling the mentee to communicate more openly and freely with the mentor. Methods and Forms of Communication for Mentorship Various methods and forms of communication are available for mentors and mentees to engage in effective mentorship. These include texting, phone calls, email, online platforms such as Zoom™, Skype™, and Hangouts™, as well as in-person conversations. While texts, phone calls, and emails offer convenience for regular communication, in-person conversations should be prioritized as the most impactful method. In-person conversations allow for active listening, deeper connections, and the ability to convey respect through tone of voice and nonverbal cues such as eye contact. A study on mentorship in rural workplaces found that face- to-face communication was preferred by most participants. In situations where face-to-face interaction is not possible, online technology platforms can bridge the communication gap and facilitate mentorship. These platforms also provide access to mentors outside of one’s academic institution when local mentorship options are limited. Communication between mentors and mentees can be informal or formal. Informal communication occurs spontaneously and addresses immediate needs, such as quick questions, urgent advice, or words of encouragement, and can take place through

phone calls or text messages. However, formal communication serves as the foundation of the mentorship relationship and involves pre- arranged meetings with set agendas and structures. In-person conversations are often the most effective format for formal communication. Striking the right balance between formal and informal mentoring is crucial for a successful

and growth. Early interventions play a vital role in redirecting the relationship and ensuring its ongoing progress. Recognizing when conflicts arise and taking prompt action to address them is crucial for maintaining a healthy mentorship dynamic. In rare cases, seeking the assistance of an unbiased third party or outside resource can provide valuable insights and guidance in resolving conflicts and improving the relationship. By proactively managing differences, seeking early interventions, and remaining open to external support when needed, mentors and mentees can nurture a more inclusive and productive mentorship relationship.

mentorship relationship. Conflicts in Mentorship

Conflicts and problems are not uncommon in mentoring relationships, and they often trace back to breakdowns in communication. While there can be various underlying causes, addressing communication issues is key to resolving these conflicts. By improving communication, mentors and mentees can better understand each other, clarify expectations, and foster a more productive and harmonious mentoring relationship. In many mentorship relationships, mentors naturally assume the leadership role while mentees may feel unsure of their position, leading to a passive participation dynamic. This can result in anxiety, reluctance to express thoughts and feelings, and a tendency to take negative feedback personally. These patterns create a challenging cycle where both parties feel hurt, humiliated, and defensive, hindering productive interaction and relationship growth. To address this, it is crucial for mentees to feel empowered and take an active role in the mentorship relationship. By setting specific goals to discuss with their mentors and establishing clear expectations regarding time commitments, mentees can drive the relationship’s direction and contribute to its success. This shift allows for open communication, shared responsibility, and a more fulfilling mentoring experience for both mentor and mentee. In every relationship, individuals bring their unique perspectives and differences that shape their worldview. Rather than passing judgment on these differences, it is essential to approach them with curiosity and a willingness to understand how a mentee or mentor’s opinions may differ from our own. By embracing this mindset, we foster an environment of learning

The mentor and mentee should be mindful of maintaining a balance of power in the relationship.

Effective mentoring is built upon the foundation of communication that involves active listening and honest dialogue.

Nonverbal communication and behaviors, including hand gestures, facial expressions, and body language, can be easily misinterpreted and lead to unproductive interactions. Understanding the potential ambiguity of certain nonverbal cues can help mentors and mentees communicate more effectively. For instance, recognizing that a sigh may convey either relief or frustration, and a yawn can indicate either a lack of sleep or boredom, can prevent misunderstandings and foster clearer communication. Being aware of one’s own body language is equally important. Engaging in positive nonverbal cues such as maintaining an open and attentive posture, nodding or leaning forward to show interest, and maintaining a pleasant and sincere facial expression and eye contact during conversations can significantly strengthen the mentorship relationship.

In a successful mentorship relationship, mentees have the opportunity to provide valuable feedback on the aspects that are working well and areas that could be improved. This two-way feedback exchange promotes mutual growth and ensures that the mentoring relationship remains dynamic and effective. To facilitate this feedback process, it is essential to maintain frequent and consistent contact between the mentee and mentor. Regularly scheduled meetings provide a structured platform for sharing feedback, discussing progress, and adjusting goals. By establishing a steady forward pace, both parties remain engaged and motivated, fostering the achievement of both short-term and long-term goals.

52

WHAT DID YOU SAY?

COMMUNICATION SKILLS FOR MENTORSHIP 53

Made with FlippingBook Publishing Software