Head of Estates Programming, Projects &Development Strategy and Development
CONTENTS
3. About Us
4. The Estate 5. Job Description
6. Job Description ctd. 7. Job Description ctd. 8. Person Specification 9. Person Specification ctd. 10. Further Information & How to Apply
ABOUT US
The University offers a choice of more than 300 courses through four faculties. The University employs around 3 ,5 2 0 staff – two thirds of which are full time and one third part time. More than 1, 50 0 members of staff are academic including around 350 researchers. Administration, support, technical and general staff make up just over 2 , 0 00 in total. The University has over 1 7 ,0 5 0 students, including some 3, 8 00 postgraduates and over 3 , 36 0 from outside the European Union from more than 75 countries worldwide.
Founded in 1963, the University of East Anglia (UEA) is an internationally renowned University based on a campus that provides top quality academic, social and cultural facilities to over 1 7, 0 5 0 students. Located in rolling parkland, and just two miles from the centre of the beautiful cathedral city of Norwich, the University is part of the Norwich Research Park which is home to over 1,000 scientists working in several world ranked institutions. The city’s motto is “A fine city” and its strong cultural heritage has seen Norwich maintain the best of its historical character whilst developing to become one of the most vibrant and attractive cities in Europe. The city is surrounded by beautiful countryside and within easy reach of the stunning Norfolk coast. A wide variety of visitors come to the region every year to enjoy boating on the Broads, the protected nature and wildlife habitats, as well as seaside towns and beaches. The city’s medieval centre of cobbled streets remains largely intact, but there is still space for modern buildings such as the city’s newest centrepiece, the Forum, which is a striking piece of contemporary architecture. The glass front overlooks the colourful open-air market (one of the largest in the country) and reflects the city in all its diversity. The city is consistently rated as one of the top ten shopping venues in the UK.
Former UEA Students include:
• Booker Prize winning authors Ian McEwan and Kazuo Ishiguro; • Comedy writers and performers Charlie Higson, Arthur Smith and Paul Whitehouse • Explorer Benedict Allen • Meteorologist Penny Tranter • Actors Jack Davenport, James Frain, Matt Smith and Tim Bentinck.
The UEA is ranked:
• Gold (Teaching Excellence Framework 2017-2020) • 18th in the Guardian University Guide 2019
• 14th in the Times and Sunday Times Good University Guide 2019 • World Top 200 (Times Higher Education World University Rankings 2019)
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THE ESTATE
Our listed 1960s buildings are being reassessed to determine how we can create world class technology and research within an existing envelope. This reassessment will provide a unique opportunity for Estates and Facilities to reimagine the original ethos and design of the University. The breadth and depth of this remodelling will be the most important development in the life of the University since it was first conceived. The Estates and Facilities Division Reporting to the Chief Operating Officer, the Director is responsible to the University’s Executive Team for the alignment of the Estate Strategy with the University Plan and the delivery of the work of the Estates and Facilities Division. The Division is responsible for the operation and development of the University. The Division oversees the smooth running of the Campus, from maintaining the University’s buildings and grounds, managing the car parks and security to space management and post and portering services. The Division is also responsible for the continual development of the Campus to provide the right built estate for the University’s business.
UEA is a Campus University and the Estates and Facilities Division is proud to be able to make a positive contribution to the University’s vision by managing, developing and creating a Campus that makes a positive impact on the living and learning experience for students and staff. The Campus is one of the most architecturally striking campuses in the Higher Education sector. The central Campus is set on a beautiful 360 acre estate in Norwich. The central Campus has a coherent built environment renowned for low energy sustainable buildings, iconic 1960s Lasdun-designed teaching and residential buildings, lord Foster’s Sainsbury Centre, innovative contemporary buildings for learning and enterprise and sensitively restored 16th century listed buildings. The western Campus, which includes the Norfolk and Norwich University Hospital Trust and the Norwich Research Park, has award-winning research and teaching buildings which are the vanguard of collaborative research and development planned for the area. Our innovative works continue to win awards and we strive to make all our developments visually enhance the Campus and promote the principles of sustainable design, smart technology and ease of operation.
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JOB DESCRIPTION
Job Title: Division:
Head of Estates Programming, Projects and Development (HEPPD)
Estates and Facilities Division
Reporting to:
Director of Estates (Strategy &
a
Development)
Job Function/Purpose Reporting to the Deputy Director of Estates (Strategy & Development), the post holder will be responsible for leading the programme management and project delivery service of the University’s estate and buildings portfolio. Key facets of the role will be to lead on the strategic development of the campus projects pipeline, understanding and capturing customer needs, preparation of business cases and feasibilities support for all projects including asset management. The post holder will also have responsibility for leading on cross divisional initiatives (cost management, space) and performance standards with operationally accountability.
The successful candidate will possess a degree in a relevant construction and property related subject or relevant chartered professional membership; and have proven experience of strategic and operational project delivery experience across comparable technically complex estate portfolios. It is anticipated that you will have strong programme planning and management exposure in a complex environment. Given the strong leadership requirements of the role it is expected that prospective candidates will have proven team leadership experience and excellent interpersonal and communication skills.
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JOB DESCRIPTION
Main duties include:
10. Responsible for development and operation of programme management office (PMO) functions including clarification of responsibilities, training, activity scheduling, governance procedures and reporting; 11. Carry out resource planning and monitor actual resources utilised. Make recommendations to improve efficiency. To monitor workload intensity, collaboration and process handover effectiveness across the department. To plan for and engage additional resources to support the delivery of services as required; 12. Responsible for appointment of Project Co-ordinators to manage projects. Carry out role oversight. Provide approval (where required) to extend Project Co-ordinator (internal customer focus and representation) role to include design and / or Contract Administrator roles. 13. To oversee the induction of new staff into the department. To oversee coaching and mentoring of staff as part of structured and agreed development plans; 14. Accountable for the consultant and contractor frameworks; 15. To continually improve processes, value for money and reporting assurance through the application of programme management resources, to be applied at the operational level within all projects. 16. To chair the works initiation group for Estates. To participate in scheme development and approval processes as required; 17. Build and maintain excellent working relationships with key external stakeholders and agencies (Local Authorities, Historic England, NHS) to enable progression of estate strategic and development matters. 18. Represent the University in public fora, both on and off-campus, as necessary. 19. Accountable for the Estates Customer Relationship Management strategy; 20. To work with colleagues across Estates to develop and monitor the use of the Technical Assistant Groups in Projects. To support the adoption of policies including Design Guides and Space Guiding Principles across projects. To ensure, in collaboration with the Maintenance and Engineering departments, that the specification of plant is aligned to minimise energy consumption whilst meeting customer’s expectations.
1. Responsible for developing and maintaining the Campus development strategy including strategies for all zones, properties and campus areas; 2. Responsible for oversight of works planning and the Strategic Projects Pipeline. Accountability for process, completeness and accuracy of the pipeline and associated reports. Accountable for developing and maintaining integrated planning and operational delivery of change programmes associated with the campus including grounds, property, transport and space; 3. To integrate asset improvement plans into the project pipeline. To take responsibility for packaging of asset improvement works, considering the optimised use of internal and external resources and other appropriate factors; 4. To integrate operational planning at strategic, tactical and operational level across the department; 5. Establish, embed and oversee performance measures and Indicators for the department; 6. Accountable for university compliance with statutory obligations as applicable to all projects; including the provision of accurate project documentation and records to satisfy audit requirements of both the University and external bodies. All developments shall embrace industry best practice, statutory compliance and associated governance that supports the UEA’s current and projected business needs 7. Accountability for oversight of Health and Safety management within the operation; 8. Accountable for assembly of financial and management reporting at a department level to SMT, ET, Council and other stakeholders including progress, risks, budgeting, forecasting, and compliance; 9. Responsible for the creation and oversight of the UEA Plan of Work including processes and templates, associated training of internal staff and external consultants. Manage and evolve appropriate quality management / control policies, processes and procedures for all aspects of delivery and planning. To integrate and promote BSRIA Soft Landings. Assurance oversight of key POW documents including Project Execution Plans, Risk management plans and financial reports;
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JOB DESCRIPTION
23. To deputise for the Deputy Director on their absence;
21. To act as the senior escalation route for operational issues in the department for all staff, and to provide a senior level communication channel into other departments within the division. 22. To support the Deputy Director with strategic initiatives as requested;
Residence The University is strongly committed to providing an excellent student experience and research environment, and it is expected that all staff will be available on campus to carry out their duties during the working week in support of these goals. Absences for significant periods are by agreement with the Head of Division. Entitlement to Work in the United Kingdom If you are shortlisted for interview you will be asked to bring to interview original documentary evidence of permission to work in the UK in line with a list of acceptable documents which we will provide to shortlisted candidates when invited for interview. Please DO NOT provide this with your application. This vacancy may be eligible for sponsorship under Tier 2 depending on a number of factors set out under UKVI immigration rules. Where appropriate, the University will apply for a Certificate of Sponsorship and non-EEA workers who do not have residency status within the UK and will require entry clearance or further leave to remain should familiarise themselves with the Tier 2 (General) Guidance. Occupational Health Assessment Appointment will be subject to a satisfactory Occupational Health Assessment to be carried out by the University’s Occupational Health Service. Reasonable travel and incidental expenses incurred in attending the interview will be reimbursed. (Please ensure that you keep all receipts). Please note that if you are offered a post and decline the offer, travel and incidental expenses will not be reimbursed. Detailed information on the allowances will be provided on the expenses claim form which will be sent to you if you are invited to interview.
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PERSON SPECIFICATION
CRITERIA
ESSENTIAL
DESIRABLE
Education, experience and achievements
1. Degree, or equivalent qualification or experience in engineering, construction or project management discipline. 2. Membership of related professional body such as APM, CIOB, RICS 3. Experience in senior leadership/ management position responsible for strategic and operational project delivery
4. Previous experience of working in higher education 5. Estates and campus planning experience 6. Qualification in Programme or Project management
7. Demonstrable communication skills in English language 8. Ability to think and operate at both an operational and strategic level 9. Ability to work collaboratively with internal staff and external persons at all levels 10. Technical knowledge of project management 11. Excellent people management skills including performance management / coaching 12. Strong commercial skills 13. Track record of delivering innovation and best practice 14. Understanding of customer focused project delivery 15. Ability to analyse and interpret data 16. Experience of programme planning and management in a complex environment 17. Able to operate with comfort at strategic overview and operational management levels 18. Compelling and persuasive when communicating. 19. Talks the language of the Project delivery team 20. Able to formulate questions that allow development of multiple solutions to complex problems 21. Has an excellent understanding of the areas critical to project success 22. Demands evidence to demonstrate progress and success. 23. Excellent understanding of the commercial and financial aspects of complex projects
24. Executive level coaching and mentoring experience 25. Understanding and use of project and programme management systems
Skills and Knowledge
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PERSON SPECIFICATION
CRITERIA
ESSENTIAL
DESIRABLE
Special Circumstances
26. Self-motivated with a proactive approach 27. Able to manage conflicting priorities 28. Good team player with an ability to lead and motivate others 29. Ability to respond to conflicting viewpoints using tact and diplomacy 30. Strong attention to detail; a completer finisher. 31. Has a blend of consultative and directive style 32. Able to deal with difficult and challenging people. 33. Delivers on promises. 34. Excellent questioning skills. 35. Insightful and demanding. 36. Positively influences staff to give their best 37. Calm character. Self-confident. Holds people to account 38. Takes responsibility for making things happen without attracting responsibility to themselves 39. Able to rationalize and take decisions under pressure
40. A flexible approach to work; some out of hours work will be expected.
Personal attributes
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FURTHER INFORMATION & APPLICATION PROCESS
In addition to t o a salary of £50,132 to £58,089 per annum , the University offers a generous benefits package including:
Ben Du ff ill T: 020 3962 9900 M: 07976 125010 E: ben.du ff ill@mrgpeople.co.uk
• An incredibly competitive pension scheme, with up to 1 8% contribution by the university. The post is superannuable under the Universities Superannuation Scheme http://www.uss.co.uk/ • 36 days holiday (including 6 closure days at Christmas and Easter) + public holidays • A generous relocation package • Numerous other family friendly, CPD and health and wellbeing benefits and employee assistance Application and Recruitment Process Applications should consist of a comprehensive CV (of not more than 4 pages) and supporting cover letter (of not more than 2 pages) outlining key matching experience and rationale for applying for the post. Applications should be sent to ben.duffill@mrgpeople.co.uk and nicholas.coppard @mrgpeople.co.uk For a confidential discussion to learn more about the role and opportunity please contact the University’s appointed recruitment partners Ben Duffill or Nicholas Coppard o f The Management Recruitment Group.
Nicholas Coppard T: 020 3962 9900 M: 07 896 079495 E: nicholas.coppard @mrgpeople.co.uk
The closing date for applications is 6th December 201 8 .
Interviews are scheduled to take place in January 201 8 .
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Regal House 70 London Road Twickenham TW1 3QS Tel 020 8892 0115
111 Piccadilly Manchester M1 2HY Tel 0161 638 0936
52-54 Gracechurch Street London EC 3V 0EH Tel 020 3962 9900
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