Leadership in Action – AUNZ English – 201605-201606

DISCOVERTHE MAGICOF 15MINUTES

life. As you follow up and learn more about their lives, you will gain much greater insight into how Melaleuca’s products and business opportunity can help meet their needs. This will help you more precisely tailor your approach and will lend greater value to your brand as a problem solver. The key is to get the focus off of yourself and onto others. Keep in mind that Melaleuca is one of the top wellness companies in the world, and it’s having its best year in history. You might consider it a responsibility to share what you know with those who need our products. By focusing on others, you’re simply meeting their needs with what Melaleuca offers. WHODOYOUKNOWWHO... One of the best ways to get the most out of your social network is to increase its size and continually meet new people. A great source for expanding your contact list is your customers. They love the products and they very likely know others who would too. When you ask for referrals, don’t just ask, “Who do you know who would be interested in Melaleuca?” Instead, ask, “Who do you know who has young children?” or “Who do you know who is really into fitness or nutrition?” Focus on the needs Melaleuca can fill and try to prevent your customer from prejudging their own contacts. You should also contact former customers or people who’ve said “no” in the past. More often than not, a “no” does not mean “no, not ever.” The real answer is “no, not right now.” Timing is everything. Don’t give up just because you asked once before. Politely ask if the timing is right for them to reconsider Melaleuca as a customer or a business.

Life is too busy, with too many distractions. When was the last time you gave a project 100 percent of your attention with no interruptions, no texts, and no pings of email notifications? I was recently coaching two young, single professionals who both expressed frustration that they didn’t have a network outside of their workplace. As a result, they felt their personal and professional development had hit a wall. During our meeting, I gave them the assignment to spend 15 uninterrupted minutes researching groups and clubs of interest to them. After just 15 minutes of focusing 100 percent on expanding their network, both had joined groups on Meetup.com and had meetings on their calendars. If you feel you’ve hit a wall or if you just want to expand your network, try the following exercise: 1. Set your smartphone timer at 15minutes. 2. Hit start. 3. Add newnames to your contact list andmake as many phone calls as you can. No excuses. No interruptions. 100 percent focus. You’ll be amazed at howmuch you can accomplishwhen you focus 100 percent of your attention on one activity for 15minutes. BUILDARELATIONSHIP People do business with and refer friends to people they know, like, and trust. When you first meet or reconnect with someone, your focus should be on them and their lives. Ask about their families, what they do for work, their hobbies, what goals they are trying to achieve. Put the people before the products. Be genuinely curious about others. You don’t have to pounce if you are showing genuine interest in what is happening in the potential customer’s

DON’T PREJUDGE The most common mistake that all

business builders make is limiting their thinking when putting pen to paper. After all, it is only human nature to prejudge. They think, “Who do I know who would be interested in Melaleuca?” I would argue that the correct question is simply, “Who do I know?” When making your contact list, be sure you also include all of the people you “know of.” You may know of someone who wouldn’t recognise your name or who doesn’t know you. This could be a local real estate agent whose picture you see on signs around town or a teacher at your child’s school who teaches another grade. All of these are people you should consider adding to your list. OWNYOURNETWORK In today’s fast-paced world, there are more and more opportunities to expand your network of contacts. As you go about your daily routine, think about the people you associate with. Consider where you are, where you were, and where you are going. Keep a running list of who comes to mind. Who’s on this list? If you’re stuck in the same routine day after day and always hanging out with the same crowd, it may be time to shake things up. Where can you go to meet new people? I’ve noticed the most successful people continually get out of their comfort zone on purpose. They actively manage and expand their network. Whether they join gyms, run races, volunteer, or join other groups, they always make a point of engaging with everyone, remembering names, and writing personal notes.

North American Executive Director 6, Val Heard’s planner

*Results may vary, USA statistics

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MAY/JUNE 2016 | MELALEUCA.COM

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