13. To develop, in conjunction with Accommodation Leadership Team, a robust critical incident policy and site emergency procedures to respond to internal and external threats 14. To work with the UCL Resilience team to ensure compliance to UCL Critical Incident policy 15. To support the Head of Communications, Marketing and Student Experience to implement agreed Accommodation Brand Standards within the accommodation department and embed within accommodation standards 16. To identify and develop internal and external best practice across the accommodation department to ensure ongoing efficiencies, innovation and continuous improvement 17. To line manage and support the ALT Administrator to ensure they are responding to the needs of the wider Accommodation Leadership Team 18. To support the ongoing induction, training and competency of all staff within the accommodation department, identify and create new training and competency programmes to ensure staff are compliant to health & safety and accommodation standards 19. To act as the accommodation department representative at Estates Risk Reviews, Estates Safety Steering Groups, Estates External Project Groups and Estates Project Boards as necessary throughout the year, and updating the department on new initiatives and improvements 20. To work with the Accommodation Leadership Team, Estates division and wider institution to raise the profile of student accommodation, the mission statement and better and more efficient ways of working by all parties at accommodation locations 21. To act as a UCL and UCL Accommodation ambassador at external events and conferences, e.g. UUK, CUBO, ASRA etc. 22. To carry out any related activities as required by the business.
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