• Due to COVID-19, has the purpose of organising meetings changed? • For what type of meetings is it essential to bring people together in real life?
• In the past, for what occasions have you used IACC services? • Considering the current decentralised work environment will you still make use of IACC services. If so, will this still be for the same or for different occasions?
ORGANISATIONAL CULTURE •
Pre-COVID, how would you describe your company culture? • Can you describe what the company culture is like now? • How do you ensure the organisational culture is maintained when working in a hybrid way? • Do you have the feeling that the current motivation of your colleagues has decreased compared to pre COVID-19 and why? • How do you maintain and/or develop relationships with co-workers despite working from a distance? • What strategies do you implement to achieve a healthy work-life balance? • Did the company you work for downsized or restructured within the organisation and why? SAFETY & CYBERSECURITY • Could you tell me about the steps the company took to ensure the mental and physical well-being of its employees after the onset of COVID-19? • Post pandemic, do you place a higher importance on safety measures when booking an external meeting room? • With the rise of technology in the current work environment, are there certain measures which you perceive as a must to ensure cybersecurity? • How has your company tackled the issue of privacy online? TECHNOLOGY • When hosting business events in person, how will technology be incorporated into these? • What technological advancements in IACC’S venues are the most necessary to create a productive meeting environment? • Do you think software's such as zoom, and Microsoft teams will replace some of your physical business events in the future? ( If yes , does this mean they will use IACC’s venues less?) COMMUNICATION • When communicating with colleagues, do you believe online or in- person communication is more effective? And why? • What are your preferred methods of communication (as you have experienced both)? FUTURE VISION • How are you preparing for the future regarding meetings at the moment? • What do you think the new normal is going to look like for the meeting industry? • Is there anything else you would like to talk about which you didn’t have the opportunity to mention earlier on? Thank you for taking the time to participate in this interview. We highly appreciate your input and effort as this will be very helpful for our research. Do you have a ny further questions? Otherwise, don’t hesitate to contact us via our email address which is firstname.lastname@example.org. Once again thank you for your time and have a GREAT day!!!
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