COMMERCIAL & EVENTS MANAGER
WELCOME FROM THE HEADMASTER
At Epsom we want our pupils to live happy and fulfilled lives. We want our pupils to find a passion for things that matter to them, an interest in, and respect for, others and their worlds, the chance of challenge and achievement, and an attachment to the life of the mind. The school is alive to the fact that activity beyond the classroom enhances our pupils and their relations with staff, that passion and commitment can transform pupils and prepare them for the richest possible lives as adults. The total curriculum of the College offers not just the life of the classroom, but also a world of sport and music, drama and societies, expeditions and camps, and trips and laughter. Set on a beautiful 84 acre estate, only fifteen miles from Central London, the still red bricks of St Luke’s Chapel, and the other original Victorian buildings, stand as a monument to the breadth of an Epsom education for 900 boys and girls aged 11 to 18. In 1855, Dr John Propert established the College to assist the sons of doctors to an education that developed the whole character of a boy. Today, the College continues to cele- brate the creative, physical and spiritual, as well as the intellectual. The values of our Found- er prevail as pupils are prepared for life beyond the College with an assured set of values, with the belief that they can make a difference in society, and some things that are going to matter to them for the rest of their lives. Our vision is to extend our ethos and philology beyond our educational offering. Our strategic intents is to increase the Colleges profile and branding both nationally and internationally in the expanding and diverse educational market. Jay Piggot
Epsom College is one of the UK’s leading independent co-educational day and boarding school with approximately 900 pupils aged 11-18. The College is located approximately one mile from Epsom town, below Epsom Downs, in fine buildings set in a beautiful tree filled campus of some 85 acres. Originally founded by The Royal Medical Benevolent Foundation in 1855, today the College strives to develop the individual talents of every girl and boy. In September 2016 the College opened a Lower School for pupils aged 11 to 13 in a separate building on site, and the school roll has increased by a further 140 pupils.
Commercial and Events Manager Epsom College is one of the UK’s leading independent co-educational day and boarding school with approximately 880 pupils aged 11-18. The College is located one mile from Epsom town, below Epsom Downs, in fine buildings set in a beautiful tree filled campus of some 85 acres. Originally founded by The Royal Medical Benevolent Foundation in 1855, today the College strives to develop the individual talents of every girl and boy. The Commercial and Events Manager (CEM) has responsibility for the management, development, marketing and quality control of the commercial activities of Epsom College, including the fitness suite and pool facilities. Most, but not all, of these activities are conducted by Epsom College Enterprises Limited, a wholly owned subsidiary of the College and one of the school’s strategic intents is to increase its profits in this area. The CEM is responsible for developing and expanding this business, taking full responsibility for the management of these activities to ensure that they are effectively planned, delivered and evaluated, in accordance with agreed quality/customer care standards and cost/time resources. In addition, the College holds a considerable number of events each week during term time, aimed at both internal and external audiences. The CEM has responsibility for the overall planning and management for a significant number of these events at the school, liaising with the relevant members of staff, and ensuring that the College is able to deliver an efficient, effective, professional and high-quality service at all times. The CEM is responsible for managing the work of the Sports Centre Manager, AV and Performing Arts Manager and technicians.
MAIN DUTIES AND RESPONSIBILITIES
Commercial Activities • The organisation, management and strategic development of the commercial initiatives of the College so as to maximise revenue from College owned facilities without adversely impacting pupils; • The production, management and implementation of a five-year plan for the commercial activities of the College, and the preparation, agreement and management of annual budgets; • Management and co-ordination of staff associated with the commercial activities programme, including staff planning, recruitment, supervision, training and development within a pre-agreed budget; • Development of the school’s standing in the local community; • Financial management, including establishing appropriate hire charges and profit margins for the commercial activities; • To manage the lettings coordination process from enquiry to conclusion and to be in attendance during events as required, ensuring continuity of service levels and client satisfaction are maintained. Event Management • To provide and manage all events services to ensure consistently high standards, co-ordinating, supervising and delegating to staff as appropriate; • To provide advice on events management within the College; • To liaise with teams within the College, and any external organisers as appropriate, regarding the planning and delivery of events; • To co-ordinate the establishment of an events team as required; • To co-ordinate and manage resources for events liaising, for example, with the Facilities, Catering and IT Departments as necessary to ensure that there is sufficient staff available; • To remain as the main point of contact for the duration of College events, responding to any issues or difficulties in a professional manner as and when they arise; • When appropriate, to discuss and agree budget limits for events with teams and, consequently, to devise budget plans for events, managing and ensuring their cost-effective delivery; • To manage the events operations in accordance with health/hygiene legislation and College policies; • To prepare supporting documentation to ensure the effective management of the events.
Planning • To liaise with College staff to establish any plans for events within the School; • In conjunction with the Directors of Admissions and Marketing identify, plan and manage the marketing of commercial events as appropriate. Branding • To work with the Admissions and Marketing teams to ensure the branding of the events and commercial letting is effective and consistent with the College’s requirements. Quality Control • To receive, record, evaluate and disseminate feedback; to identify and implement improvements as appropriate; • To collaborate with the various departments to ensure that best practice is adopted throughout the College. Other Responsibilities • To contribute to any other projects as directed by the Headmaster or Bursar; • To observe and comply with all College policies and regulations, for example Health and Safety, Data Protection, etc.; The CEM would be expected to undertake such other tasks relevant to the responsibilities of the post or needs of the College as may be reasonably requested. Epsom College is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
Skills, Experience and Qualifications Essential • Possess a relevant formal qualification that reflects the key duties of the post or previous relevant work- ing experience; • Demonstrate significant experience in a commercial sales and marketing role, ideally in a residential conference facility or similar, of sufficient quality to demonstrate proven success in this area; • Evidence of a proven ability to manage prestigious events and deliver excellent customer service; • Demonstrate the ability to create, present and implement a number of sales related projects at any one time with foresight and strong planning/organisational skills; • Display an aptitude to be creative, generate new ideas, develop them into successful initiatives and see them through to their conclusion, as well as strong negotiating skills; • Demonstrate experience of managing and co-ordinating the work of staff from different disciplines; • Provide evidence of an ability to work unsupervised, use own initiative and manage own time; • Demonstrate excellent communication and presentation skills with the ability to liaise tactfully and effectively with staff, pupils, visitors and the general public; • Demonstrate a willingness to be adaptable, flexible and to work unsociable hours as sometimes required by the job. The role will require some work at evenings, weekends and Bank Holidays; • Display strong leadership skills with a good eye for detail and the ability to prioritise, motivate and delegate as appropriate; • Provide evidence of a positive, proactive attitude with the proven ability to analyse and evaluate complex issues to provide appropriate solutions; • Experience of strong administration and organisational skills • Provide evidence of excellent IT skills including sound working experience with Internet, Word, Access, Excel and PowerPoint, web site editing; • Able to demonstrate a good understanding of financial constraints. • A detailed understanding of the effective use of print and social media for promotion and communication purposes (including writing persuasive and engaging copy); • Experience of developing and managing events system. Desirable • Evidence of previous management experience within the sports, commercial lettings, education or leisure sectors; In order to arrive at a decision, the selection panel may enhance any or all of the desirable criteria.
FURTHER INFORMATION AND HOW TO APPLY
Applications should be sent to; email@example.com For a confidential and informal discussion, please contact the College’s appointed recruitment partner Hayley Mintern at The Management Recruitment Group. Hayley Mintern T: 0208 892 0115 | M: 07530 680184
Benefits • 25 days holiday per year plus Public Holidays • College Pension Scheme. This is a contributory scheme (5% employee and 7% employer) administered on behalf of the College by the Pensions Trust. • Free dining room facilities when open • Free membership to the Fitness Suite Offer of Post: Subject to completion of application form, receipt of references, pre-placement medical assessment, proof of qualifications and Enhanced Disclosure and Barring check all satisfactory to Epsom College. Proof of entitlement to work within the United Kingdom will be required. Application Process Applications should consist of a CV and covering statement outlining key matching experience and rationale for applying for the post.
Regal House 70 London Road Twickenham TW1 3QS Tel 020 8892 0115
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