Sinclair Workforce Development Catalog of Learning Programs

Learning SESSIONS Our learning sessions are designed to develop essential skills in leadership, supervision, teamwork, and professional growth. They provide learners with a solid foundation in theory and practical application, enabling them to immediately apply their new skills. To enhance the learning experience, we incorporate dynamic discussions, diverse learning methods, and hands-on practice, creating an engaging and impactful environment.

Presentations that Pop: PowerPoint Tips and Tricks Messages can be lost simply due to poor design choices. In this interactive class, participants will learn and practice how to create a dynamic and engaging PowerPoint presentation with visually appealing slides that follow universal design principles. Learn how to structure your presentation to maximize impact and how to engage your audience using PowerPoint and other techniques. The class will conclude with participants delivering a mini presentation using PowerPoint. Problem Solving Step by Step Identifying problems. Evaluating options. Making tough decisions. Many leaders are expected to solve problems and make tough calls every day. However, they may not have had the opportunity to develop the necessary skills to do them well. Equip yourself with tools to logically address problems and evaluate viable solutions and discover your decision-making style. Resilience in Times of Uncertainty The pathway towards building resilience is not an easy one to follow, especially when we feel overwhelmed by confusion, adversity, and fear. Learn to navigate the chaos, tap into our inner strength, and regain a sense of control as we face a world filled with uncertainty. Respect Works Here Respect in the workplace is an essential component of fostering a positive and productive work environment. Explore the common behaviors and actions of respect and incivility in the workplace and the impact those behaviors have on individuals, teams, and organizations. Participants will learn how their personal behaviors, actions, and choices contribute to or detract from a respectful work environment.

Retaining and Maintaining High Performers High performers typically do their jobs well without much supervision, but that doesn't mean they don't need attention. High performers who are not coached properly can get frustrated and may eventually look for new opportunities. Learn how to meet the needs of high performers so you can retain your top talent. Running Meetings: Strategies for Collaboration, Efficiency and Productivity Attending meetings that are too long, go nowhere, and could’ve been an email are a waste of energy, time, and resources. Come unlock the secrets to learning how to strategically plan and facilitate your meetings to foster engagement, encourage collaboration, and reach your goals. Service Beyond Expectations-Transforming the Customer Experience Participants will discover their role as the “face” of their organization and the responsibilities that come with it. Learn how to reach the level of “trusted advisor” with customers to create a positive and lasting relationship for the organization. Learn methods of handling customer complaints and how to create transformational experiences for customers.

“Leadership is about empowering others to bring their whole selves to the table, regardless of their background or identity.” - Anonymous

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

19

Made with FlippingBook Learn more on our blog