parking, post and transport in a timely, efficient, resource-effective manner, maintaining customer satisfaction levels, through the use and management of direct labour or contractors as appropriate. The post holder will liaise closely with directorate technical, professional and other staff, in the delivery of reactive and planned maintenance. Crisis and effective communication are core responsibilities, including out of hours, working closely with Heads of Colleges and Services. As a senior member of the University you will be expected to work such hours as are reasonably necessary in order to fulfil the duties and responsibilities of the role. You may also be required to work such additional/different hours as may from time to time be necessary for the proper and efficient discharge of duties which may include evenings, Saturdays, Sundays and bank holidays. You will be required to regularly travel to other sites as necessary. Duties and Responsibilities • To lead the Facilities Services team and service suppliers on the strategic direction of facilities services across the University Estate. • To provide effective leadership, specialist knowledge, advice and guidance and line management to both an internal team of Facilities Managers and Facilities Assistants and to take sole responsibility for the contracted service suppliers, in the delivery of an excellent customer focused facilities service to support the student experience and staff activities.
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