individuals with mental health concerns and difficulties. Referrals all via email need to have had contact with the criminal justice system in the last 3 months, be living within the Black Country area with a Black Country registered GP, be over 18 years old and have a diagnosed or suspected mental health concern. Support and treatment offered is tailored to the needs of the individual to promote recovery and reduce re-offending. We work with numerous agencies such as probation, police, GP, VSCE and other healthcare providers. They assist with Multi-Agency Public Protection Arrangements (MAPPA); Multi Agency Case Conference (MACC); Approved Premises (AP); Integrated Offender Management (IOM); support secondary care health pathways and act as secure service locality supervisors for individuals in intensive support facilities across the country. We will signpost if crisis or urgent care management is needed.
Crossroads Accelerated Response Service (CARS) 0121 803 6830 Open: 8.30am – 4.30pm, Mon to Thurs and 8.30am – 4pm Fri Email: CAL@Crossroads-caringforcarers.org
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Web: www.crossroads-caringforcarers.org/crossroads-accelerated-response-service This service provides the same high-quality services that our well-established Carers Assistance Line can, with additional features for cared for individuals or those who have recently been discharged from hospital. Free to access, our service is open to all adults who are unpaid carers or have assessed care needs aged 18+ living in Sandwell. CARS can help you to manage your life and retain your independence with support including - prescription collection and shopping tasks, IT support and help with online bill payments, arranging and accompanying people to GP or hospital appointments, arranging in-home training on equipment use via our in- house trainer, suppling Winter Warm Packs to carers and cared-for individuals and much more.
Crossroads Carers Assistance Line 0121 803 6830
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Open: 8.30am - 4.30pm Mon to Thurs and 8.30am - 4pm Fri Email: CAL@crossroads-caringforcarers.org Web: www.crossroads-caringforcarers.org/care-at-home/carers-assistance-line This free service provides advice and practical support for unpaid adult carers in Sandwell and the Black Country. Our team offer confidential one-to-one information and guidance over the phone or face-to-face. Includes: wellbeing support, signposting to specialist services, support to access benefits, care packages, equipment, etc, as well as regular carer support groups. You can self-refer or refer someone else to our service via the website or email.
Crossroads Carers Wellbeing & Dementia Service 0121 553 6483 Open: 8.30am – 4.30pm, Mon to Thurs and 8.30am – 4pm Fri Email: info@crossroads-caringforcarers.org Web: www.crossroads-caringforcarers.org/carers-wellbeing-service
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Our free service aims to help improve the overall health and wellbeing of unpaid adult carers living in Sandwell and surrounding areas. The team help unpaid carers to maintain or regain a sense of self, quite often lost as caring duties are prioritised, by offering pathways to making friends and rediscovering skills, whilst developing confidence in their caring abilities. Dementia awareness sessions are also available to carers of someone living with dementia. You can self- refer or refer someone else to our service via the website or email.
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