Thank you to all the local services that have contributed to creating this directory
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Contents Page
A letter is added onto the content page for each service
C = (Child) Service up to the age of 18
A = (Adult) Service from the age of 18
T = (Transition) A service that crosses over the 18 th Birthday
F = (Families) Service for parents, carers and / or families
E = (Everyone) This service is for any age
If you are reading this on a computer/tablet, you can press ctrl and click on the blue writing to link to that service in the directory
Crisis Support
➢ Local
CAMHS Crisis Team
pg. 9
Up to 18 , already with CAMHS.
C
Sandwell Crisis Resolution and Home Treatment Team 18 to 65 years , experiencing a severe mental health crisis
pg. 9
A
➢ National
Child Line
pg. 9
Up to 19 , 24/7 telephone support
C T A
Samaritans
pg. 10
All ages , 24/7 telephone support
E
Local Support
Admiral Nurse Team
pg. 10
Adults, Nurses for people with dementia and their families
A
All Age Eating Disorder Service 5+ children and adults , eating disorders
pg. 10
C T A
Ask Marc
pg. 11
Men , victims of violence
A
‘Beat It’ Percussion – Sound Bath and Mental Wellbeing
pg. 11
All, information and support for visually impaired people
E
Best Start Family Hubs
pg. 11
Families, wellbeing support in community spaces
F
2
Best Start Family Hub Peer Support Services
pg.11
Families, wellbeing support delivered by their partners
F
Black Country Support After Suicide All ages , bereavement from suicide support
pg. 12
E
Black Country Women’s Aid
pg. 12
Women and children , victims of domestic abuse and sexual violence
C A
Blue Cross
pg. 13
Families, to help you cope with the loss of a pet.
BoxClever
pg. 13
Up to 18 years , therapeutic services using non-contact boxing to engage children C
Brook
pg. 13
Up to 25 , sexual health education
C T A
CAMHS Crisis Interventional and Home Treatment Team (CIHTT)
pg. 13
Up to 18, known to CAMHS, crisis support
C
Childhood Bereavement Network
pg. 14
Up to 18 , complex emotional and mental health problems.
Child and Adolescent Mental Health Service (CAMHS) Up to 18 , complex emotional and mental health problems.
pg. 14
C
Children that We Care For & Care Experienced Young People – Mental Health &
Wellbeing Service
pg. 14
5- to 25-year-olds , in the care system or a care leaver
C T A
Communities in Sync
pg. 14
Adults, navigator service and emotional wellbeing support
A
Cranstoun Sandwell
pg. 14
Adults , drug and alcohol support
A
Criminal Justice Mental Health Team
pg. 15
17+ Known to criminal justice services
C T A
Crossroads Accelerated Response Service (CARS)
pg. 15
Adults, telephone support for those who have recently left the hospital
A
Crossroads Carers Assistance Line
pg. 15
Adults, telephone support for carers
F
Cruse Bereavement Support Adults , bereavement support
pg. 16
A
DECCA (Drug Education, Counselling and Confidential Advice)
pg. 16
Up to 18 , drug and alcohol support
C
Dorothy Parkes Centre
pg. 16
All Age, support, advice and services
E
Early Intervention in Psychosis / Early Access Service
pg. 18
14 to 35 years , first episode of possible psychosis
C T A
3
Edwards Trust
pg. 18
4- to 24-year-old , who are bereaved, and parents bereaved of their child
C F
Every Child Needs a Mentor Limited
pg. 19
8 to 18 years , mentoring
C
Family Action Family Line
pg. 19
Adult family members , telephone support
F
Family Action Helping Hands Black Country
pg. 19
0-24 years and Parents and Families of children with Autism , support
F
Family Help Partnership
pg. 19
Children, young people and professional’s , resources and services
C T A
Greif Encounter
pg. 20
All age , helps bereaved children, young people and their families find hope and healing F
Health Exchange
pg. 20
16 to 25 years and 25+ adults , online and face to face therapy
C T A
Healthy Sandwell
pg. 20
All age, information advice and services
E
Horizon Sexual Assault Referral Centre 16 years old - Adults, Sexual assault support
pg. 21
C T A
Ideal For All – Growing Opportunities
pg. 21
Children, young adults, families and carers, therapeutic garden
E
Ideal For All – Independent Living, Peer Support and Wellbeing Service
pg. 21
Disabled adults , wellbeing support
A
Ideal For All - Inspiring Positive Minds
pg. 22
Adults, positive wellbeing activities
A
Ideal For All – Wellbeing, Mental Health, Peer Support Groups and Social Events pg . 22
Disabled people,16+ and their carer’s , wellbeing support
C T A F
Inclusion Support
pg. 22
Children, inhouse school service for additional needs
C
Kaleidoscope: Carers Wellbeing – Allies in Adult Mental Health
pg. 23
Adults , coffee and chat, Carers
A
Kaleidoscope Plus Support Groups
pg. 23
All Age a compassionate and supportive environment for those who are grieving E
Kaleidoscope Sanctuary Hub Adults , support and counselling, Carers
pg. 23
A F
Kooth
pg. 23
11 to 25 years , online support and counselling
C T A
4
Krunch
pg. 24
9 to 19 years , mentoring including SEND.
C T A
Life in Community CIC Adults in Tipton , support
pg. 24
A
Marie Curie
pg. 24
Adults , who are grieving after someone has died from a terminal illness.
A
Memory Assessment Service
pg. 24
Older adults , memory difficulties
A
Millennium Centre, Friar Park - LGBTQ+ Peer Network
pg. 25
Adults , weekly support network for the LGBTQ+ community living in Friar Park and Sandwell A
Murray Hall Community Trust
pg. 25
Up to 18 , counselling and therapy. Adults 1-1 and telephone/ online
E
NHS West Midlands Gambling Harms Service
pg. 26
18+ , support for either their own or the gambling of a family member, partner, or friend A F
Oldbury United
pg. 26
12-25 years , using sport to engage those who are from Black, Black British, African or Caribbean communities C T A Older Adults Therapeutic Service (OATS) pg. 26 Older adults, therapy including Dementia patients A
Omega Chatterbox
pg. 27
Adults, telephone befriending for isolated bereaved and carers
A
PAGE (Parents Advocacy, Guidance and Empowerment)
pg. 27
Parents with a learning disability , advocacy and living skills
F
POhWER
pg. 27
Adults , advocacy
A
Proud Baggies
pg. 27
All , LGBTQ+, their families and allies through football training sessions
E
Reflexions
pg. 28
4 to 19 years , school-based support and therapy
C T A
Sandwell Advocacy 5 to 18 years , advocacy
pg. 28
C
Sandwell African Caribbean Mental Health Foundation 11 to 25 years or adults of people of African and Caribbean descent
pg. 28
C T A
Sandwell Carers Service
pg. 29
Adults, unpaid Carers aged 18+ living in Sandwell.
A
Sandwell Deaf Community Association (SDCA)
pg. 29
Deaf people , support
A
5
Sandwell School Nursing Service 5-19 years , in school nursing service
pg. 29
C T A
Sandwell Talking Therapies
pg. 29
16+ including adults ; stress, anxiety, low mood and depression
C T A
Sandwell Visually impaired
pg. 30
Adults ; advocacy, information and group support for people with sight loss
A
SEND IASS
pg. 30
Up to 25 years ; advice and support for people with SEN needs and disabilities
C A F
Single Point of Access (SPA)
pg. 30
Up to 18 , access route for children’s mental health services
C
Single Point of Referral (SPOR)
pg. 30
18 to 65 years , access route for adult’s mental health services
A
SinglePoint Plus Community Hub
pg. 31
Families in Oldbury and nearby , support and counselling
F
Stop For Life Sandwell
pg. 31
12 years and over , support with quitting smoking
C F
Specialist Perinatal Mental Health Community Service Women before and after baby is born , with mental health difficulties
pg. 31
A
Team Talk (The Albion Foundation)
pg. 32
Adult males , includes football and wellbeing support
A
The Kaleidoscope Plus Group Providing Primary Mental Health
pg. 32
Children aged 5-17 , 1-to-1 and groups
C
The Recovery College
pg. 32
18 years - adults , educational programmes for well-being
A
The Wellbeing Crew
pg. 32
Children , School based interventions
C
The West Midlands Regional Children & Young People Sexual Assault Service pg. 33 Children , 24/7 support after sexual assault C
Tough Enough To Care
pg. 33
Adults , dedicated male and women support groups
A
West Midlands Violence Reduction Partnership
pg. 33
Children and young adults up to 25 , emotional support to reduce crime
C T A
Wolverhampton LGBT+ (WLGBT+)
pg. 33
Adults, counselling and social activities for LGBT+ community
A
6
National Support
ADDISS
pg. 34
All ages, website resources for ADHD
E
Alzheimer’s Society
pg. 34
Adults, with dementia
A
Anxiety UK
pg. 34
All ages , anxiety support
E
Beat
pg. 34
All ages , eating disorder support
E
Child Bereavement UK
pg. 34
All ages , support when a child grieves or has died
E
Counselling Directory
pg. 35
All ages, directory to find a therapist
E
Family Lives
pg. 35
All ages , family support
E
Hearing Voices Network
pg. 35
All ages , Website resources if you are hearing voices
E
Kidscape
pg. 35
Parents and carers of bullied children
F
Mental Health Foundation
pg. 35
Website resources
E
Mind
pg. 35
All ages , website resources and support
E
MindEd
pg. 36
Adult information , for children and young people’s mental health
A
Mind Side by Side
pg. 36
Adults , 24/7 online community
A
MoodGym pg. 36 16+ years including adults , online self-help programme for depression and anxiety C T A
National Bereavement Service All ages , bereavement support
pg. 36
E
National Bullying Helpline
pg. 36
All ages , bullying support
E
NHS Mental Health Services All ages , 24/7 telephone support
pg. 37
E
No Panic (under 18s)
pg. 37
Up to 18 , support with anxiety conditions e.g. OCD, panic attacks or phobia C
No Panic (over 18s)
pg. 37
Adults and their carers , support with anxiety conditions
A F
7
NSPCC Building Connections
pg. 37
Up to 19 , loneliness befrienders
C T A
OCD Action
pg. 38
All ages , website resources and online forum for OCD
E
Papyrus and HopeLine
pg. 38
Up to 35 years and feeling suicidal, or your children feel suicidal; support and hotline A F
Rethink Mental Illness All ages , website resources
pg. 38
E
SANDS
pg. 38
All age , anyone affected by pregnancy loss or the death of a baby
E
SANEline
pg. 39
16+ years including adults , out-of-hours telephone support
C T A
Shout
pg. 39
All ages , 24/7 telephone support
E
Silverline
pg. 39
All ages , 24/7 telephone support
E
Suicide & Co
pg. 39
All age bereavement support
E
Survivors of Bereavement by Suicide
pg. 40
Adults , bereavement support
A
The Girl with the Curly Hair Project
pg. 40
All ages , who have autism and the people around them
E
The Mix
pg. 40
Under 25 years , support
C T A
The National Autistic Society All ages , website resources and forum
pg. 40
E
Voice Collective
pg. 40
Children , who see and hear things that aren’t there
C
Winston’s Wish
pg. 41
Children and parents , bereavement support
C F
YoungMinds and YoungMinds Parent Helpline Up to 25 years and their parents , telephone support
pg. 41
C T A
Apps
All apps available on Android and iOS.
7 Cups
pg. 41
13+ years , App 1-1 chat
C A
Calm Harm
pg. 41
13+ years, app to manage self-harm
C A
8
Everyday Mental Health by Wysa
pg. 42
Secondary School Age , App, AI chatbot who will listen to what is bothering you C
Headspace: Meditation and Mindfulness Made Simple App Any age , App, guided meditation and resources 14-day free trial
pg. 42
E
Stay Alive Suicide Prevention pg. 42 Any age , App, suicide prevention resource for those at risk of suicide and those worried E
Crisis support
Local Crisis Support
CAMHS Crisis Team 0121 612 6620
C
Open: 8 am – 8 pm Web: www.blackcountrychildrens.nhs.uk/camhs/help - for- my- child/urgent - help/urgent - mental - health - help If the emergency is related to a young person’s mental health who is usually already known to CAMHS , aged up to 18 , you can contact the CAMHS Crisis Team on the above number during our opening times.
Sandwell Crisis Resolution and Home Treatment Team 0121 543 4100
A
Open: 24 hours a day, 7 days a week Web: www.blackcountryhealthcare.nhs.uk/our - services/crisis - resolution - and- home - treatment - team Our service is for adults aged 18 – 65 years old going through a severe mental health crisis as an alternative to hospital admission. We offer a flexible patient centred service and aim to treat individuals with minimum disruption to their lives. To access our service, you need to be referred by your GP or your mental health team. Our team consists of Consultant Psychiatrists, Community Psychiatric Nurses (CPN), Psychologists, Support Time Recovery Worker (STR), administrative staff, and Occupational Therap ists (OT). Our team will take into account your cultural needs whilst caring for you.
National Crisis Support
Child Line 0800 1111
C T A
Open: 24 hours a day, 7 days a week Web: www.childline.org.uk Available for anyone under 19 years old. The number is free to call . Help and advice about a wide range of issues, talk to a 1- to- 1 counsellor online through your free account in chat, email or post on the message boards . Help is also a ccessible in BSL.
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Samaritans 116 12 3
E
Open: 24 hours a day, 7 days a week Address: Freepost Samaritans letters
Email: jo@samaritans.org Web: www.samaritans.org/ Call, email and write a letter for free (no postage required!). T here is also a free Samaritans self -help app. We provide confidential emotional support for people who are experiencing feelings of distress, despair or have suicidal thoughts. This is for any age . Samaritans runs Facing the Future, free online peer support groups for people bereaved by suicide. Facing the Future groups give you the opportunity to meet others who have lost someone to suicide and share your experiences and feelings. Support groups run weekly for six consecutive weeks and last for 90 minutes with up to 10 participants. Groups are free of charge and are run by two trained volunteer facilitators from Samaritans. There are a variety of days and times available.
Local support
Admiral Nurse Team 01902 442422
A
Open: 8am - 4pm Mon to Fri Address: Brooklands Parade Health Centre, Brooklands Parade, Wolverhampton, WV12ND Email: Bchft.admiralnursereferrals@nhs.net Web: https://staffzone.blackcountryhealthcare.nhs.uk/our - services/admiral - nurse - team This is a specialist dementia support service provided by Black Country Healthcare Foundation Trust. Admiral Nurses work alongside people with dementia, their families and carers . We give 1- to- 1support, expert guidance and practical solutions people need and that can be hard to find elsewhere. The specific of our role var ies but focus es on case management, dealing with complexity, partnership, working and offering support at critical points in a family’s experience of dementia. Our service accepts referrals from the health and social care services. C T A Address: Edward Street Community Base , West Bromwich , West Midlands , B70 8NL Open: 9am - 5pm, Mon to Fri Web: www.blackcountryhealthcare.nhs.uk/our - services/eating - disorder - service The All Age Eating Disorder service sees people over the age of 5 years old who have an eating disorder such as anorexia nervosa, bulimia nervosa or binge eating disorder. Providing care and treatment to those who have avoidant restrictive food intake disorder an d are the highest risk levels. We are a full multi -disciplinary team and aim to guide people through recovery from their eating disorder a nd build a meaningful life. The outreach element works to provid e intensive support to their really sick patients to manage risks and hope to prevent specialis t eating disorder hospital admission. We deliver eviden ce-based treatments delivered 1 -to-1 or through groups and work with other internal and external services to ensure all needs are met. All Age Eating Disorder Service 0121 612 8301
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Ask Marc 0121 289 6402
A
Address: 1st Floor Lanchard House, Victoria Street, West Bromwich, B70 8HY Email: info@askmarc.org.uk Web: https://askmarc.org.uk/ Ask Marc (Male Abuse Referral Centre) is a project to support
men affected by domestic abuse,
stalking, and rape and sexual violence.
We offer independent, confidential advice and support to
help men be safer, make choices, and move forward with their lives.
‘Beat It’ Percussion – Sound Bath and Mental Wellbeing Office: 0121 525 4810 or Sue: 07519 780 363
E
Open: 9:30 am – 1pm, Mon to Thurs Email: info@sandwellvisuallyimpaired.org.uk Web: https://www.beatitpercussion.co.uk/
Sandwell Visually Impaired is managed and run by blind and visually impaired (VI) people. We give information and support to anyone in Sandwell with an interest in visual impairment. Our services enable VI people to be as independent as possible and help overcome the challenges of sight loss. We make sure that the needs and concerns of VI people in Sandwell are embedded in local service planning and delivery. Beat it percussion provides the opportunity to enjoy being immersed in beautiful sounds. Beat It Pe rcussion’s sound relaxation sessions offer you an unusual and effective way to experience deep relaxation, ideal for anyone who is busy, feeling stressed or tired.
Best Start Family Hubs Open: 9am – 5pm Mon to Fri
F
Email: Family_HubsTeam@sandwell.gov.uk Web: www.sandwellfamilyhubs.com/ Family Hubs will offer the right help, in the right place, at the right time to support all
families
in Sandwell with
children aged 0 – 19 (or 25 with SEND) . Support is also available for families
during pregnancy and in baby’s first years including 1 -to-1 low level perinatal mental health support. There is a family hub in every town in Sandwell providing emotional wellbeing support. MoodMaster® is a Cognitive Behaviour Therapy based programme which covers anxiety depression, stress and developing personal strategies. parents and carers of 0 –5-year-olds and supports a healthy lifestyle including emotional wellbeing, nutrition, physical activity, screen time, looking after yourself and managing challenging behaviour. The courses can be run in the family hubs, in the The HENRY programme is for community and in schools. There are other sessions available for new parents such as Baby Massage and Baby Clubs giving parent/carers an opportunity to meet other parent/carers in their area . Best Start Family Hub Peer Support Services Email: Family_hubsteam@sandwell.gov.uk F Web: www.sandwellfamilyhubs.com/journey/where - to- find- your - local - family - hub/peer - support/ Family Hubs have grown to include outreach peer support to support families access to services. The peer support services provide support to all families in Sandwell including families who may feel isolated and find it hard to access the services they nee listening ear and practical guidance to increase families confidence to access a range of services for families with babies from conception to the age of 2., This will promote positive parent and infant emotional wellbeing, supporting bo nding and the mental health of the parent.
d, we will offer a
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Contact us via the email above if you have any questions. Otherwise, you can contact our partners who are delivering the service using the information below.
Our partners delivering this service are:
Brushstrokes Web: www.brushstrokessandwell.org.uk 0121 565 2234 Email: Info@brushstrokessandwell.org.uk Peer Support for ethnic minority communities and new arrivals to the country.
•
Citizen Advice Bureaux Web: www.citizensadvicesandwell
•
- walsall.org/local - offices/
Offer free and confidential advice to our Sandwell residents
SinglePoint Plus Email: manager@singlepointplus.org Peer support for young parents and families living in Sandwell North (with a specific focus on fathers & father figures).
•
Black Country Support After Suicide 0800 008 6516 E Open: 10 am – 6 pm, Mon to Fri and evening appointments can be pre -arranged Saturday & Sunday, appointments can be pre -arranged Email: blackcountrysupportaftersuicide@rethink.org Web: www.rethink.org/help - in- your - area/services/community - support/black - country - support - after - suicide/ We provide support for next of kin and close family members who are bereaved by suicide in the Black Country who are of any age . Our team have experience in working with bereavement and they are from a range of backgrounds. A translator or interpreter is available if requested. You can self -refer or refer someone else to our service via the website or email
Black Country Women’s Aid 24-hour helpline: 0121 552 6448 Text or WhatsApp: 07384466181
C A
Open: 9 am – 5 pm, Mon to Fri Text/WhatsApp: 9 am – 9 pm, Mon to Fri Address: Black Country Women’s Aid, Landchard House, West Bromwich, B70 8HY Email: info@blackcountrywomensaid.co.uk Independent Domestic Violence Advice (IDVA) Email: IDVA@blackcountrywomensaid.co.uk Web: https://blackcountrywomensaid.co.uk/ Black Country Women’s Aid (BCWA) is a specialist charity which has supported survivors of abuse and exploitation in the West Midlands for 40 years. We offer domestic abuse community support and refuge and offer a range of other services supporting survivors of rape and sexual violence, stalking, and modern -day slavery. Our Ask Marc project offers specific support to men . To find out more or access help, please contact us directly. We believe that no -one should have to live in fear of violence and abuse. We listen, we support, we care.
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Blue Cross 0800 096 6606 Open: Monday – Sunday: 8.30am – 8.30 pm
F
Email: plsmail@bluecross.org.uk Web: https://www.bluecross.org.uk/pet - bereavement - and- pet- loss For 30 years, Blue Cross has been here to help you cope with the loss of a pet, either through death, enforced separation or theft. With a free and confidential Facebook group, you can find support when and where you need it. Just as you’ve held the hearts (and paws or hooves) of your beloved companions throughout their lives, our Pet Loss Support team is here to hold your hand when joy turns to sadness. No one should face the pain of losing a pet alone. Our Pet Loss Support team is here for you every day of the year. C Web: www.facebook.com/people/BoxClever-Mentoring/61560483335555/ & www.instagram.com/boxclevercj/ BoxClever Mentoring provides therapeutic services in/for education settings using non -contact boxing to engage young people with a social, emotional and mental health need . We work with primary and secondary aged children during our school -day sessions and young people up to the age of 18 during certain community sessions. We also provide boxing sessions to young people with special educational needs. BoxClever aims to enhance every young person’s wellbeing that we support to help them go on to achieve their full potential, both inside and outside of school. We also deliver community sessions to targeted groups, using boxing as a tool to improve the physical, so cial, emotional, mental health and wellbeing of each young person we work with. helpline , webchat , email and BoxClever 07801 930834
Brook Web: www.brook.org.uk/outreach - and- education/sandwell/ Email : midlands.education@brook.org.uk T el : Education & Wellbeing Co -ordinator 07733 264278 Free and confidential sexual health service for young people
C T A
under the age of 25 , we provide advice, condoms and relationship counselling, we signpost to STI testing and contraception. We provide a 1-to-1 service to referred young people who will benefit from our education and well - being sessions. Sessions can also be run within schools. We offer free professional training and attend public health events to reach and support young people. Brook offers parent and carer sessions and will support how to support RSHE curriculum being delivered at school . CAMHS Crisis Interventional and Home Treatment Team (CIHTT) 07816 075 218 C Open: 8 am – 8 pm, 7 days a week, 365 days a year Web: www.blackcountryhealthcare.nhs.uk/our - services/camhs - crisis - interventional - and- home - treatment - team - cihtt The Crisis Intervention & Home Treatment Team is for young people already known to CAMHS. We aim to provide a timely service, enabling us to respond both quickly and intensively to children, young people and their families and/or carers. Our service is for children and young people up to age 18 in Sandwell and Wolverhampton. We offer specialist services to those children and young people whose mental health is having an impact on their daily functioning (usually due to risk and / or severity of mental illness) and who require urgent intervention. The overall aim of the team is t o reduce the frequency of admissions into a Child and Adolescent
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Inpatient Unit, keeping children and young people at home with their families, where they can receive a specialist intensive CAMHS support.
Childhood Bereavement Network 0800 096 6606
F
Open: Monday – Sunday: 8.30am – 8.30 pm Email: plsmail@bluecross.org.uk Web: https://www.bluecross.org.uk/pet - bereavement - and- pet- loss Support to cope with the loss of a pet, either through death, enforced separation or theft.
Child and Adolescent Mental Health Service (CAMHS) 0121 6126620 Open: 9 am – 5 pm, Mon to Fri
C
Web: www.blackcountrychildrens.nhs.uk/camhs/ CAMHS work with
all children up to 18 years old with complex, severe or enduring emotional
and mental health problems who are registered with a local GP. To access must be referred by a professional, for example school staff, social worker, or health professionals through to SPA (Single Point of Access).
our services, you
Children that We Care For & Care Experienced Young People – Mental Health & Wellbeing Service Open: 9 am – 5 pm, Mon to Fri with flexibility to meet needs of children and young people Email: SandwellCIC_MHWB@barnardos.org.uk C T A Web: www.barnardos.org.uk/get - support/services/sandwell - children - care - support - care - leavers This is a service to support the emotional wellbeing of children and young people in care and care leavers aged 5 -25 years . There are 3 pathways; 8 -session support for children and young people entering into the care system, 4 –6-month support for children, young people and carers who have experienced 2 or more unplanned moves and 6-month support for young people aged 16-25 leaving care. The referral pathway is directly from social workers and service managers at Sandwell Children’s Trust.
Communities in Sync Email: info@communitiesinsync.info
A
Web: https://communitiesinsync.info/ A dynamic partnership of quality health, social care and well
-being providers working together
to improve the quality of life and the well -being of local adults , especially those most in need, by providing high quality, responsive services and initiatives. Communities in Sync (CIS) is a collaboration of many local grassroots and user -led services throughout Sandwell, who are delivering wellbeing support through a range of services and interventions including: Parents Advocacy, Guidance, and Empowerment (PAG E), WDH Sandwell (Wider determinants of health) and Talking Therapies Plus.
Cranstoun Sandwell 0121 553 1333
A
Open: 9 am – 5 pm, Mon to Fri except bank holiday Address: Cranstoun Sandwell, Alberta Building, 128b Oldbury Road, Smethwick, B66 1JE Email: sandwellreferrals@cranstoun.org.uk Web: https://cranstoun.org/help - and- advice/alcohol - other - drugs/sandwell/ Cranstoun Sandwell provide free and confidential advice and support to
adults who would like
to talk about alcohol or drugs.
We use a person -centred and flexible approach to help you, your
14
family and friends to make positive changes including emotional wellbeing and mental health . You will have access to information and advice, assessments, drug and alcohol detoxification, family information and support, 1 -to-1 sessions, group sessions and programmes, health MOTs, recovery focused treatment, needle exchange, prescribing services a nd recovery champions. You can self -refer via the referral form on our website, or a professional can refer you .
Criminal Justice Mental Health Team Open: 9 am – 5 pm, Mon to Fri except bank holidays
C T A
Email: bchft.crimjustice@nhs.net Web: www.blackcountryhealthcare.nhs.uk/our - services/criminal - justice - mental - health - liaison - team
Our Team comprises of qualified nursing staff, experienced and trained in a variety of assessment and treatment options, who can provide ongoing support and treatment for individuals with mental health concerns and difficulties. Referrals all via email need t
o have had
contact with the criminal justice system in the last 3 months
, be living within the Black Country
area with a Black Country registered GP,
be over 18 years old and have a diagnosed or suspected
mental health concern.
Support and treatment offere d is tailored to the needs of the individual
to promote recovery and reduce re
-offending. We work with numerous agencies such as
probation, police, GP, VSCE and other healthcare providers. They assist with Multi -Agency Public Protection Arrangements (MAPPA); Multi Agency Case Conference (MACC); Approved Premises (AP); Integrated Offender Manageme nt (IOM); support secondary care health pathways and act as secure service locality supervisors for individuals in intensive support facilities across the country. We will signpost if crisis or urgent care management is needed.
Crossroads Accelerated Response Service (CARS) 0121 803 6830
A
Open: 8.30am – 4.30pm, Mon to Thurs and 8.30am – 4pm Fri Email: CAL@Crossroads - caringforcarers.org Web: www.crossroads - caringforcarers.org/crossroads - accelerated - response - service This service provides the same high -quality services that our well -established Carers Assistance Line can, with additional features for cared for individuals or those who have recently been discharged from hospital. Free to access , our service is open to all adults who are unpaid carers or have assessed care needs aged 18+ living in Sandwell. CARS can help you to manage your life and retain your independence with support including - prescription collection and assistance with shopping tasks, IT support and help with online bill payments, arranging and accompanying people to GP or hospital appointments, arranging in -home training on equipment use via our in -house trainer, suppling Winter Warm Packs to carers and cared -for individuals, plus much more. You can self -refer or refer someone else to our service via the website or email.
Crossroads Carers Assistance Line 0121 803 6830
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Open: 8.30am - 4.30pm Mon to Thurs and 8.30 am - 4pm Fri Email: CAL@crossroads - caringforcarers.org Web: www.crossroads - caringforcarers.org/care - at- home/carers - assistance - line This free service provides advice and practical support for unpaid the Black Country. The Carers Assistance Line (CAL) aims to break down the barriers and challenges faced by carers from under -represented groups, including those from the LGBTQ+ adult carers in Sandwell and
community, ethnic minorities, males and young adults. CAL off
ers confidential one -to-one
information and guidance over the phone or face
-to-face. Includes: wellbeing support,
signposting to specialist services, support to access benefits,
care packages, training, etc, as
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well as regular carer support groups and more. You can self
-refer or refer someone else to our
service via the website or email.
Cruse Bereavement Support General enquiries automated answering service:
0121 558 1798
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Cruse Helpline listening support: 0808 808 1677 Web: www.cruse.org.uk/get - support/supporting - children - and- young - people/ and www.hopeagain.org.uk Hope Again is the youth website of Cruse Bereavement Support for support and advice solely online to children and young people who have lost loved ones.
young people . We offer
DECCA 0121569 2203
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Email: Decca_Team@sandwellchildrenstrust.org Web: www.ourguideto.co.uk/ Decca ( Drug Education, Counselling and Confidential Advice ) offers 1- to- 1counselling, and other services are available for drug and substance misuse for young people up to 18 . Our counselling approach is tailored to each individual and y ou ca n access this by a self -referral or by being referred by a professional. E Address: Dorothy Parkes Centre, Church Road, Smethwick, West Midlands, B67 6EH Email: projects@dorothyparkes.org Web: www.dorothyparkes.org The Dorothy Parkes Centre offers Allotment – Weekly volunteer sessions where everyone is welcome to get involved. Activities vary with the changing seasons and can include sowing seeds, potting on plants, preparing raised beds, planting, weeding, and general plot maintenance. Staff are always happ y to share their knowledge of organic growing and inspire others to grow their own food. Dorothy Parkes Centre 0121 558 2998 various projects providing support to improve wellbeing . All of the fresh produce grown at the allotment is shared through Dottie’s Community Fridge, making sure nothing goes to waste and everyone has access to healthy food. It is also used in our cookery classes, Together We Cook at the community centre, helpin g local people learn new skills, try new recipes, and enjoy the harvest together. As well as volunteer sessions, the allotment also hosts art sessions, theatre workshops and performances, wellness workshops, team building away days and weekend nature sessions for families with young children. Nestled in the heart of Smethwick, the allotment is a little green oasis, a space away from the hustle and bustle of daily life. It offers a chance to reconnect with nature, learn new skills, and make new friends.
Gentle Yoga – Are you looking to unwind, stretch, and reconnect with yourself? Our sessions offer a peaceful and supportive environment to explore movement, breath, and relaxation, perfect for all levels of experience.
Gentle Yoga
Sessions take place every Monday 1.30pm
- 2.30pm and Wednesdays 10.30am - 11.30am and cost
£4.00 per session.
The classes combine breath work and physical movement to help regulate the nervous system while gently building muscle strength, flexibility, and balance. You’ll be guided through postures held for 3 –5 breaths, encouraging deeper connection to your body an d breath.
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Each session ends with a
short, guided relaxation, leaving you feeling calm, refreshed, and
centred.
• Suitable for all levels of yoga experience • Variations offered for all postures • Yoga props encouraged to support your practice
Whether you're new to yoga or looking for a gentler approach, this class is a great way to care for your body and mind.
Art for Wellbeing - Discover Your Creative Side – No Experience Needed! Do you love being creative but don’t have the space or equipment to do it justice?
Why not come
along to our FREE and friendly art group where you can do just that! Whether you're a beginner or a seasoned artist, our relaxed sessions offer a chance to explore your creativity, meet like -minded people, and enjoy the wellbeing benefits of making art.
Drop in any Tuesday between 10am and 1pm No need to book, just turn up and get creative!
Dottie’s Community Fridge - Dottie's Community Fridge is here to serve everyone. Whether you're facing financial challenges, looking to reduce your own food waste, or simply want to access surplus food in a convenient location. The fridge is available to all. It operates on a no- questions -asked basis, ensuring that anyone who needs food can easily access it without judgment. Simply visit the Dorothy Parkes Centre to see what’s available. Whether it’s fresh fruit, vegetables, bread, or packaged items, there will always be a variety of options for you to take home. There is no charge for using the fridge, but donations are welcome to help cover the costs. Chatty Cafe - Looking for a warm, welcoming space to meet new people? Come along to Chatty Cafe every Wednesday, 10:30am – 12:30pm. Enjoy your first drink FREE This is a great way to meet new people & have a friendly chat. Relax in a supportive, welcoming atmosphere No need to book – just drop in, grab a cuppa, and join the conversation.
Fun Fit - Fitness, Friendship & Fun – All at Your Own Pace Are you looking for a fun and flexible way to stay active?
Fun Fit is an exercise class designed
to suit everyone, no matter your age or fitness level. Expect a mix of circuit training, laughter, and light
-hearted movement, all done at your own
pace. Classes take place every Thursdays: 10:30am
– 12:00pm and cost ?3.50 per session
Come along, get moving, and enjoy the positive vibes.
Places of Welcome - Are you looking for a friendly space to meet new people, have a chat, and feel part of the community? Join us every Friday from 10am to 12pm for our Place of Welcome. It’s a warm and welcoming spot where everyone is valued, and everyone belongs. Whether you’d like a cup of tea, some friendly conversation, or simply a place to relax in good company, you’ll always find a smile and a seat waiting for you. No need to book — just pop in. Come as you are, stay as long as you like and be part of something special.
Loss Matters - Loss Matters is a free
6-week support programme for members of our local
community who have had experience of grief, bereavement, and loss. The essence of the
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programme is to allow people to explore the taboo of loss. led, delivered with compassion, and understanding
It is an initiative which is community
Gentle Exercise – Are you looking to improve your balance, mobility, and strength in a fun and supportive environment? Join our Gentle Exercise Classes – a well -established group that’s been running for over 15 years at the Dorothy Parkes Centre.
Led by the amazing Saba, who has been guiding the group for more than 8 years, these sessions are perfect for older adults and people with disabilities of all ages.
• Enjoy lively, low -impact routines to music • Includes seated & optional standing exercises • Finish with a relaxing cooldown • Make friends and boost your confidence
Sessions take place every Thursday 1pm
– 2pm and every Friday 10:30am
– 11:30am. Each
session costs £4.00.
Knitting & Crochet – Are you looking for a relaxing and creative way to spend your Monday afternoons? Join our Knitting and Crochet Group at the Dorothy Parkes Centre. This a welcoming space for anyone who enjoys crafting with yarn, whether you're a seasoned pro or just start ing out. Sessions take place every Monday from 12:30pm – 2:30pm and are charged at £3 per session (includes refreshments) .
Early Intervention in Psychosis / Early Access Service 0121 612 6716
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Open: 9 am - 5 pm, Mon to Fri Address: Hope Place, 321 High Street, West Bromwich, B70 8LU Web: www.blackcountryhealthcare.nhs.uk/our - services/early - intervention - early - access - service The Early Intervention in Psychosis Service (EIS) is a specialist community mental health team . They are a team of nurses, psychiatrists, occupational therapists, social workers, psychologists and support workers. We offer support to young people and adults aged 14 – 65 years who are going through a first episode of psychosis . We also offer a service to young people and adults aged 14 – 35 years who are deemed “at risk” of developing psychosis. Referrals are usually made through your GP but please give us a call if you would like some advice .
Edward’s Trust 0121 454 1705
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Open: 9am - 5pm Mon - Wed Address: 37 Calthorpe Road, Edgbaston, B15 1TS with outreach centres in Sandwell
and Dudley
Email: admin@edwardstrust.org.uk Web: www.edwardstrust.org.uk Edward’s Trust is a West Midlands bereavement charity providing support for bereaved children and young people aged between 4 -24 and parents bereaved of their child, whatever the age or circumstance. We have 35 years of experience and provide qualified counselling and holistic support for complex or prolonged grief.
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Every Child Needs a Mentor Limited 0800 644 4881 C Address: Trigate Business Centre, 210 –222 Hagley Road, West Birmingham B68 0NP
Email: Hello@everychildneedsamentor.com Web: www.everychildneedsamentor.com
Every Child Needs A Mentor (ECNM) delivers specialist mentoring programmes that support children and young people aged 8 –25 to build confidence, resilience, and a positive sense of identity. Through 1:1 mentoring and targeted group interventions, we suppor t emotional wellbeing, improve engagement in education, and promote positive decision -making. Our mentors provide consistent, trusted relationships that help young people navigate challenges, raise aspirations, and realise their potential. Provision is delivered through commissioned partnerships with schools, local authorities, and organisations. As a specialist service, our programmes are tailored to need and delivered at a cost depending on the level and type of support required. F Open: 9 am – 7pm, Mon to Fri - out of office hours is a text crisis line run by shout Email: familyline@family - action.org.uk Web: www.family - action.org.uk/what - we- do/children - families/familyline/ Family Line is a free service available to support adult family members on all aspects of family life issues via telephone, text message and email. Whether it’s emotional support or practical advice on any aspect of parenting or broader family issues . Family Action Family Line 0808 802 6666 or text 07537 404 282
Family Action Email: helpinghandsbc@family - action.org.uk F Web: www.family - action.org.uk Helping Hands - Autism & ADHD Behaviour Support
- Family
Action Developed by volunteers & parents with lived experience, we offer virtual and face to face TIM (This is me) workshops that look at understanding behaviours. Centred around understanding individual feelings, these workshops act as a window to the young person’s behaviour and can be shared with any one that has contact with the little/young person. They can also form part of ECHP plans. TIM Workshops: Parent/carers and in - school sessions We also deliver TIM workshops in schools to young people aged 4 -11years. Doing different activities each week, exploring the many pieces of me, making potions and creating breathing dragons. Each little person receives a sensory book, a set of mood cards a nd a certificate.
Family Help Partnership 07587 136072 / 0121 525 1127
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Email: support@scvo.info Web: https://sandwellearlyhelp.info The Partnership is a network of cross sector agencies/organisations which work with, and support children, young people and families across Sandwell. The aim of the Partnership is to ensure that families, communities, universal and targeted services will all work together more effectively and efficiently, to offer the right support, in the right place, at the right time .
We are facilitated by SCVO.
www.sandwellearlyhelp.info has been developed for all staff and
volunteers working with children, young people and families across Sandwell, whether in a school, charity, community group, police or health services.
The website provides practitioners targeted and specialist services
with information, resources, training opportunities and lists
which include an emotional wellbeing offer for
children and young people .
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www.sandwellfamilylife.info is an online directory
aimed at
children, young people and
families to help get the best from life; and achieve positive outcomes. different universal services which can help find that little bit of extra help
It lists close to 700 – lots of information
available about activities, sports and leisure, advice about emotional health and wellbeing, money matters, training, work opportunitie s and more.
Grief Encounter 0808 802 0111
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Open: Monday – Friday: 9.30am – 3.00 pm Email: bereavementsupport@griefencounter.org.uk Web: https://www.griefencounter.org.uk/ Grief Encounter helps bereaved children, young people and their families find hope and healing through a range of services and resources: • Resources including the unique Grief Relief Kit. Each Grief Relief Kit contains a range of resources that help CYP understand and express their grief, while helping families and other supporting adults talk to CYP about their bereavement. • Bereavement support sessions • Group workshops • Therapeutic interventions that include music, art and drama therapy • Family Fun Days • Grief Encounter support line, provides guidance and advice to grieving families, and referrers (weekdays 9:30 am - 3pm) • Bespoke support for schools, universities and colleges • Training courses and webinars for professionals
Health Exchange 0800 158 3535
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Email: info@healthexchange.org.uk Secure Emails for referral forms : scwcsu.wellbeingteam@nhs.net Web: www.healthexchange.org.uk/ & www.lwtcsupport.co.uk/
Health Exchange incorporating Living Well Taking Control ‘Helps People make Healthier Choices’ by educating, motivating and helping people make informed choices that improve their health and wellbeing. We have experience in providing mental health, social prescribing services in Birmingham and the West Midlands as well as health coaching through the National Diabetes Prevention Programme across the UK. If you are an individual looking for advice or support with diabetes prevention and management; mental hea lth and wellbeing; or want to discuss your health needs and preferences, then work out a plan for reaching health goals, we invite you to explore our services and to contact us. We have a youth psychological service and an online platform for 16-25 year olds , an adult psychological service for 25+ adults, early help triage and group workshops.
Healthy Sandwell 0800 011 4656 or 0121 569 5100
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Email: LS@nhs.net Web: www.healthysandwell.co.uk/healthy -mind/ Healthy Sandwell is the council’s Public Health frontline team, dedicated to improving the wellbeing of our residents through a wide range of lifestyle support services. stop smoking programmes, mental health support, weight management and p hysical activity initiatives. The team is highly trained in behaviour change techniques and can refer individuals to a broad network of services tailored to their physical, emotional, and social needs. They take a holistic approach to health, using socia l prescribing to connect people with local These include
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