Wellcome - Head of Hard Services & Projects

Job Description

Job Title: Hiring Manager: Reports to: Staff responsibility:

Head of Hard Services & Projects Head of Facilities and Workplace Head of Facilities and Workplace Yes (3 direct reports) TBC

Financial budget responsibility: Job Description & Requirements KEY OBJECTIVES:

Yes - £7m

• Ensure the provision of a safe, efficient and effective Hard Services service to Wellcome, including budget management, whilst ensuring compliant, professional and proactive management of Wellcome’s buildings, systems and workplace. • Lead the Hard Services team (personnel management – approx. 8 staff members plus 1 service provider) providing innovation, leadership, business development and industry best practice to the team as well as the wider business. Create a working environment favourable to learning and knowledge sharing. • Manage the performance, improvement and monitoring of service providers, projects and related Hard Services activities at Wellcome, ensuring that contracted/project requirements are met and delivered within time, cost and quality. • Define strategic direction for Hard Services, in coordination with the Head of Facilities and Workplace, including the development of team objectives through interactions with key stakeholders within Wellcome. Participate, with the Head of Facilities and Workplace, in the development of a strategic vision and implementation of any strategic change management for the Facilities and Workplace Department. • Identify innovations, develop technical strategies and methods for continuous improvement to maximise value and productivity of resources. • Develop, plan and manage the Hard Service’s team resource strategy (personnel and material). • To ensure that all works undertaken are undertaken in full compliance with all appropriate legislation and in accordance with Wellcome’s processes and procedures. • Accountable for the Technical Strategy and Development of projects are implemented and managed effectively. • Accountable for the resilience when developing and managing project strategy, including overseeing the accounting / costing for delivery.

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