London Metropolitan University – Sales and Engag…

Events: • Lead the development and delivery of a flexible and responsive termly marketing plan for the public and student events programme. • Work closely with Student Recruitment and Internal Communications to ensure new and existing students know about Events. • Manage the scheduling of events across the campuses working closely with Room Bookings. • Develop and maintain the master scheduling document; lead weekly scheduling meetings. • Work closely and collaboratively with the Events Manager and Business Partners to ensure that scheduled events can be supported by the internal event manage- ment resource and other Estates resources. • Develop a brand identity for student events at the Rocket. • Develop the public brand identity for the Rocket. • Redevelop the Rocket website. • Support and advise the Front of House Manager, Events Co-ordinators and Bar & Hospitality Supervisor in managing the Rocket social media accounts, taking the strategic lead and training team members where appropriate. • Lead on ticketing and provision of online box offices services when required by the events programme. • Conduct research into the needs of stakeholders and work closely with the Student Experience team to ensure university wide feedback is utilised to improve our services. • Develop a brand identity for catering services. • Work closely with the Events & Hospitality Services Manager to analyse sales and feedback data with the catering contractor, ensuring an agile and successful response to this data resulting in excellent customer service and improved catering sales. • Monitor external hospitality trends and the UK university market to ensure our services stay current. Fitness & Wellbeing: • Support the Fitness & Wellbeing team by being the strategic lead for engagement across the online and in person programme of activities and gym membership, by students, staff and our local community. • Co-ordinate the management of the Fitness & Wellbeing social media accounts. Working with the Fitness & Wellbeing Manager to orchestrate the fitness instructors and casual staff provision of content for these accounts.

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