SAP Value Stories

Why SAP?

CMS

• Ability to create a centralized system for managing accounting processes, personnel, materials and technical supplies, and sales using SAP S/4HANA® and other SAP® solutions • Expertise in digital transformation as well as the tools to automate and optimize material values and warehouse management on ships…

Cargo transportation and logistics | Azerbaijan SAP S/4HANA AnyPremise

60% Faster financial closing cycle

70% Increase in cash forecast accuracy

Digitally Transforming for a Better Customer Experience in Fleet of Vessels

50% Reduction in manual reconciliation and general ledger efforts

100% Traceability and safety of transport trucks

Caspian Marine Services B.V. (CMS), runs a fleet of multipurpose support vessels for offshore oil and gas exploration and production. The Azerbaijani branch of CMS started running at the beginning of 2006. The offices are in Baku, the nation's capital and main port. In its work, CMS is always applying industry best practices and striving to maintain high standards across all aspects of the business. CMS operates a fully integrated safety, environmental, and quality management system. In a bid to maintain the highest standards, keep pace with a changing business environment, and offer a better customer experience, the company sought digital transformation. This required smart, unified ERP to support mission-critical operations

Challenges

• Siloed demand planning & forecasting processes • Lack of visibility of business processes, 360˚ view of customers • Poor inventory planning & accuracy • Low employee productivity & customer experience/ satisfaction • Complex system landscape & integration. No Single source of truth • Lack of system support for

• Lack of standardization & automation • Limited resilience for business processes

Outcomes

“With SAP S/4HANA, we have been able to digitalize all of our core business processes and unify and standardize our data. It helps up run more efficiently and effectively, which in turn means better service and results for our customers.”

• Improved employee productivity and customer experience/ satisfaction • Optimized operations, inventory and supply chain management

• Improved sustainability and innovation • Manage governance, risk and compliance • Reduced Costs

SAP Specialist, Caspian Marine Services B.V. -Zeynab Mammadova

Access the Reference Asset! • Improved decision-making • Improved finance operations

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