Stuffed Pepper Soup
A Broker’s Guide to Polished Phone Presence
Mastering your phone presence is crucial in today’s fast-paced market, as effective phone communication can make or break deals, build strong client relationships, and ultimately boost your success in the industry. Here are some essential tips to help brokers sharpen their phone skills. Greet a caller with a friendly tone. Start with a warm greeting, introduce yourself, then ask a thoughtful question such as, “I’m curious; what is on your mind today?” The key is to be genuinely curious — it pays dividends. Be sure to listen actively. Pay close attention to what the caller is saying, and don’t interrupt them. This demonstrates you value their input and are genuinely interested in assisting them. Have clear and concise communication. Avoid using jargon or complicated terms your clients may not understand. Provide information in a straightforward manner. Prepare and organize. Before making or receiving calls, prepare a list of key points or questions you want to address. Stay organized and have all of the necessary information at your fingertips. Build rapport. Establishing a connection with clients is essential. Ask about their day or engage in friendly conversation to build rapport and make them feel comfortable. Handle objections. In this business, objections will happen. Be prepared to address common objections or concerns clients may have. Respond professionally and provide solutions to their worries. Show empathy.
Inspired by TasteOfHome.com
INGREDIENTS
DIRECTIONS
• 2 lbs ground beef • 6 cups water
1. In a Dutch oven over medium heat, cook beef until no longer pink, breaking it into crumbles; drain. Add beef back to the pot and stir in all ingredients except the cooked rice. Bring to a boil. 2. Reduce heat. Simmer uncovered until peppers are tender, about 30 minutes. 3. Add cooked rice and simmer, uncovered, for about 10
• 1 28-oz can tomato sauce • 1 28-oz can diced tomatoes, undrained • 2 cups chopped green peppers • 1/4 cup packed brown sugar • 2 tsp salt • 2 tsp beef bouillon granules • 1 tsp black pepper • 2 cups cooked long-grain rice • Chopped fresh parsley (optional)
minutes. If desired, sprinkle with chopped fresh parsley.
Take a Break
Being understanding and supportive can go a long way. Whether they struggle with credit concerns or financial complications, transactions can be emotionally charged, so show empathy toward your clients’ situations. Follow up. After a call, follow up promptly with any promised information or updates. This demonstrates reliability and keeps the lines of communication open. Manage your time effectively. Keep phone calls focused on relevant and helpful topics and avoid unnecessary tangents. Respecting your time and the client’s time goes a long way. Mastering your phone presence takes time and practice, but it’s an invaluable skill for all brokers in this industry. Effective phone communication helps you close deals and enhances your reputation and client relationships.
BALLOT CORNUCOPIA CRANBERRY DISTRICTS
MAIZE PILGRIM POLITICS RAKING
SHOPPING STUFFING THANKSGIVING VETERAN
3
307-322-2545
Made with FlippingBook Ebook Creator