Right Start Manual

What price they charge?

 Is an estimate conducted in the home? (Use this question only if you are asking over the phone, not in the home.)

 Is there an hourly or per service charge?

What is their hourly charging rate?

 Do they require a contract to secure specific pricing?

Do they charge for an initial clean?

 How many service people are sent out?

 Do they provide insurance and bonding for their employees? What types?

What services do they provide?

 What areas of your territory do they service?

 How long have they been in business?

 How many employees do they have?

 What discounts do they offer? The information you learn about competitors will allow you to emphasize the advantage and benefits that potential customers will receive from MOLLY MAID service. This will be particularly useful information during in-home estimates. Continue to check your competition periodically, after starting your business, to see if there are any changes in the way that they do business. 1.11 Develop Your Financial Projections The number one reason for business failure is under-capitalization. You must develop a solid realism concerning your finances. The successful launch of your MOLLY MAID business must include your preparation and in-depth understanding of a comprehensive, pro-forma, financial projection. During Phase One of Right Start , your New Business Manager will assist you in understanding typical expenses, percentages, and operational performance information, however, you must supply the required information specific to your business. This is one of the most crucial aspects of Phase One in Right Start , and we take it very seriously. There are two key time line checkpoints regarding this Right Start task. Checkpoint #1: Approved preliminary projection prior to any contractual agreements You must have preliminary financial projections in place prior to entering ANY contractual agreements. Signing an office or vehicle lease/purchase contracts would not be wise without knowing what your budget will afford for these two areas. Work with your New Business Manager to develop your preliminary financial projections – you will fine-tune the plan once you conduct all of your research. The template for the financial projection can be found on the thumb drive that was included with your Right Start package. Developing the financial projection assumes a basic knowledge of working in Microsoft Excel.

MOLLY MAID Right Start Manual Copyright  2015, Molly Maid, Inc.

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