HEAD OF ESTATES AND HEALTH & SAFETY CANDIDATE INFORMATION PACK
EXECUTIVE SUMMARY
The Children’s Trust is seeking to appoint a Head of Estates and Health & Safety to lead all aspects of estates and facilities management and health and safety across its diverse campus estate portfolio. The Children’s Trust is the UK’s leading charity for chil- dren with acquired brain injury, providing expert rehabili- tation, education, therapy and care through our national specialist centre at our beautiful 24-acre site in Tadworth, Surrey, and to children and their families across the UK, via our Brain Injury Community Service. Reporting to the Director of Resources, the Head of Estates and Health & Safety holds a vital role and is a key member of the Operational Leadership Team (OLT) with responsibility for oversight of The Children’s Trust Estate and Health & Safety that in turn, will enable staff and volunteers to work safely and effectively at our national specialist site, and at our charity shops across the South- East. The Head of Estates and Health & Safety takes full own- ership of the strategic direction of the estate including development and delivery of the Estates Strategy, ensur- ing it reflects organisational demand and priorities and providing professional guidance to senior leadership on optimisation, efficiency, and development of the estate accordingly.
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EXECUTIVE SUMMARY THE CHARITY JOB DESCRIPTION PERSON SPECIFICATION FURTHER INFORMATION APPLICATION PROCESS
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THE CHARITY
The Children’s Trust is the UK’s leading charity for children with brain injury and neurorehabilitation. The charity provides rehabilitation, medical care, special education, community services and expert information. Our key services are: • Rehabilitation for children with Acquired Brain Injury (ABI) • A non-maintained special school, with associat- ed residential houses for children with complex education, health, therapy and care needs • Support for children with ABI and their families in the communities across the UK, through our Brain Injury Community Services. • Online information and support via our publica- tions and braininjuryhub.co.uk
ship with the NHS and local authorities to provide a step-down pathway of care between hospital and home. The centre is entirely child and family focused to ensure that their needs are appropriately supported. In the community, we provide clinical support to complement local services and give children and young people with ABI the best chance of succeed- ing at home and in school. We are the only paediatric centre with a national specialised commissioning contract (through NHS England) to provide brain injury rehabilitation for children with severe brain injury. Our other services are funded through local health commissioners (such as clinical commissioning groups), social care and education authorities, together with the mil- lions raised through voluntary fundraising.
supporters, our 24 acre Tadworth site features a mod- ern hydrotherapy pool, accommodation for parents, specially adapted equipment, soft play areas and a wheelchair-accessible treehouse. We run a non-maintained special school for children with complex education, health, therapy and care needs with associated residential houses. The Chil- dren’s Trust School supports children and young people from 2 – 19 years old and is dual-registered with the Care Quality Commission (the school residential hous- es) and Ofsted Education. The Children’s Trust is a charitable organisation with approximately 595 committed staff and 560 volun- teers with a range of expertise across nursing and care, education, therapy, operations and centralised support functions such as finance, HR, fundraising and commu- nications. A number of these staff are based off-site around the UK as part of our community work or in our charity shops.
Our residential services based at our national spe- cialist centre in Tadworth, Surrey, work in partner-
Thanks to the generosity of The Children’s Trust’s
JOB DESCRIPTION
Job Title Reports to
Head of Estates and Health & Safety
Director of Resources
Direct reports
Head of Health & Safety, Senior Estates Manager
Location
Tadworth, Surrey
Salary
£67,372
Hours of Work
37.5hrs per week
Job Purpose
and the embedding of compliance management with performance and service levels managed through formalised SLAs and KPIs The post holder is required to deputise for the Director of Resources when required about all matters concern- ing the Estate and Health & Safety. Key Responsbilities & Duties Strategic and Operational Development • Plan and develop the Estates Strategy, establishing clear objectives for an agreed period reflecting the organisation position and priorities, advising senior leadership as appropriate • Support budget setting and financial strategy development through estate strategy outputs, in- cluding but not limited to annual condition assess- ment and lifecycle planning • Responsible for the full implementation of the transformative restructure of Estates, including but not limited to, a customer services function, consolidated teams and processes and the em- bedding of compliance management • Be responsible for the overall security of the site, ensuring relationships are managed across the organisation, so that policies are adhered to, chil- dren are safeguarded, and that assets are protect- ed. • Ensure that accommodation and other amenities for children, as well as the working environments of staff are pleasant, clean, and well maintained • Ensure effective management of the relevant third-party contractors, ensuring they work to the highest quality and efficiency, whilst maintaining regulatory standards and best practice. • Develop a new strategy for Health & Safety identi- fying strategic priorities
• To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time. Capital Programme • As informed by the estates strategy, responsibility for formulation and delivery of capital programme and investment Professionalism • Ensure compliance management is fully embed- ded into the operational estate function and pro- cesses with reporting and performance monitoring processes in place • Ensure the Estates and Health & Safety teams comply with all relevant legislation and support any regulatory reviews and visits, including (but not limited to): Ofsted Education; Ofsted Care; CQC (Care Quality Commission); Health, Safety and Environmental; and CHKS. • Adhere to the policies and procedures of The Chil- dren’s Trust. • Always maintain professional boundaries and professionalism. Management of self and others • Line management and leadership of Head of Health & Safety and Senior Estates Manager ensuring all aspects of the estate and health and safety are managed safely, effectively, efficiently and within budget Communication • Manage relationships and engage internally, across the organisation, and externally to achieve specified outcomes. • Represent the department at committees and
meetings with different types of stakeholders. • Ensure effective communication within the team and across the Estates and Health & Safety de- partment, ensuring cohesive working practices across all areas. Governance • Chair Estates Compliance and Performance Group • Chair Fire Committee • Deputy Chair Health & Safety Committee • Attend annual compliance meeting with M&E and other third-party contractors. • Provide relevant updates for the Director of Re- sources to present to the Board of Trustees and related committees. • Have oversight of compliance, including manda- tory training for all staff within the Estates and Health & Safety Team, and ensure training and development opportunities for the team are en- couraged. • Performance and service levels monitored through established SLAs and KPIs • Responsible for Health & Safety and Estates Cap- ital and Revenue budgets. Budgets forecast and managed efficiently with departmental spend in line with procurement processes Health and Safety • Oversight of organisational health and safety management and support, ensuring priorities addressed and ownership of health and safety embedded across operational departments and practices • Adhere to all Health and Safety guidelines, princi- ples and regulations required to perform your role and comply with The Children’s Trust policies and procedures.
Reporting to the Director of Resources, the Head of Estates and Health & Safety holds a vital role and is a key member of the Operational Leadership Team (OLT) with responsibility for oversight of The Chil- dren’s Trust Estate and Health & Safety that in turn, will enable staff and volunteers to work safely and effectively at our national specialist site, for the UK’s leading charity for children with brain injury and at our charity shops across the South-East. The Head of Estates and Health and Safety takes full ownership of the strategic direction of the estate including development and delivery of the Estates Strategy, ensuring it reflects organisational demand and priorities and providing professional guidance to senior leadership on optimisation, efficiency, and development of the estate accordingly. The Head of Estates and Health & Safety will ensure a sustainable estate that is a desirable place for staff to work and children and young people to live, learn and receive therapy and care whilst upholding a safe and compliant environment with assets managed and maintained to statutory requirements. With oversight of Health & Safety, the Head of Estates and Health & Safety will develop a sustainable and agile strategy for health and safety at the Children’s Trust, providing guidance to senior leadership and di- rection and leadership to the Head of Health & Safety. The Head of Estates and Health & Safety is responsi- ble for the full implementation of the transformative restructure of Estates, which will include a customer services function, consolidated teams and processes
PERSON SPECIFICATION
Education & Qualifications Essential: • Health and Safety Qualification e.g., IOSH, NEBOSH Desirable: • Educated to degree level or equivalent • Membership of relevant professional bodies IWFM, CMI • Project Management Qualification
Experience • Experience of estate strategy development in a comparable setting • Demonstrable experience of transformational change within a team, embedding process and structure and clear working practices • Experience of managing a significant Estate and its associated teams • Experience of managing large-scale capital projects • Able to effectively manage significant budgets, both operational and capital Skills & Knowledge Essential: • Strong leadership skills, with the ability to motivate a diverse team, resulting in high quality and Best Practice performance throughout • Excellent interpersonal skills - clear communicator • Excellent stakeholder and contractor management skills • Process driven; continuous review and maintenance of operational processes, ensuring a robust and streamlined service is always delivered • Excellent written skills - report writing, strategy documentation • Strong problem solving and decision-making abilities • Pro-active, self-starter - able to work autonomously, and drive change • Knowledge of Health & Safety legislation
ORGANISATION & STRUCTURE
Head of Estates & Health & Safety
Senior Estates Manager
Head of HS
Customer Services Manager
Facilities Manager
Project Manager
HS Officer
Housekeeping Lead
Customer Services Team
Transport Operative
Gardeners
Supervisor
Desirable: • Understanding of General Data Protection Regulations (GDPR)
Supervisor
Plumber
Personal Qualities • Commitment to the vision and Promises of The Children’s Trust. • Flexible and ‘can do’ attitude to competing commitments in workload. • Highly motivated and reliable. • Ability to cope working in a demanding environment • Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
Housekeeping
Electrician
x3 Multi Skilled Maintenance Operative
x3 Logistics Operative
FURTHER INFORMATION
Our current situation Similar to many healthcare organisations, the Trust is working through turmoil and uncertainty and has been dealing with multiple challenges. These have included: • The Covid pandemic, which had an impact for an extended period due to the complex clinical needs of the many of the vulnerable children in the Trust’s care. • Challenges with recruitment and retention of nursing and care staff, resulting in closed beds, which has impacted on income. At the same time, the Trust is experiencing increased people costs and inflation is impacting on other cost categories. To address these challenges we have instigated an 18-month recovery plan and Phase 1 is in progress. This includes a restructuring of the overall workforce which has led to a c15% reduction in the headcount, restruc- turing of the service delivery model, re-financing, which has included a loan from Charity Bank, reviewing pricing and negotiating with funders, reducing cost and cutting back on operational and capital expenditure. Despite these challenges recent CQC and Ofsted inspections and monitoring visits continue to be extremely positive and the outcomes delivered for children and young people are extraordinary. The standards and quality of care and support remain exceptionally high.
Safeguarding The Children’s Trust is committed to safeguarding and promoting the welfare of children and young people. To achieve our commitment, we will ensure continuous devel- opment and improvement of robust safeguarding process- es and procedures that promote a culture of safeguarding amongst our workforce.
Our Promises Our Promises capture our strengths and aspira- tions. They guide the way we act, interact, and come together to achieve our goals. The journey we took to reach our Promises has been an im- portant one. A highly collaborative and iterative process that has seen each word shaped by our people – our volunteers, employees, partners, trustees, and suppliers. Perhaps most importantly, our children, young people, and their families are at the core of this process. This journey has given us a critical opportunity to give children and young people a voice. As a result, our Promises have been genu- inely enriched by them. That’s because how we work and carry out our role is as important as what we do, and that’s why as part of The Children’s Trust, we all need to live by our five Promises.
The Children’s Trust has policies on safer recruitment, ex-offenders’ recruitment and criminal record checks.
Equality and Diversity At The Children’s Trust we recognise how important it is to have leadership that reflects the children, young people and families that we support. We also recognise that staff, comprised of a range of skills, backgrounds and experienc- es will help us to better understand the needs of those we support, and how we can best represent their interests. We, therefore, particularly welcome applications from peo- ple with disabilities, individuals from diverse ethnic back- grounds and those from other under-represented groups. The Children’s Trust is committed to achieving equity, diversity and inclusion (EDI) across all levels of the organi- sation. Click here for further information.
APPLICATION PROCESS
For a confidential conversation please contact our advisors Jane Schofield (Jane.Schofield@mrgpeople.co.uk) and Charley McCarthy (Charley.McCarthy@mrgpeople.co.uk) of MRG on 0203 962 9900.
Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages).
Applications should be sent to Jane.Schofield@mrgpeople.co.uk and Charley.McCarthy@mrgpeople.co.uk
The closing date for applications is 21st May 2023
First stage interviews will be held via MS Teams W/C 22nd or 29th May 2023, with final stage interviews taking place on site at The Children’s Trust W/C 19th June 2023.
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