Candidate Information Pack
Introduction London Metropolitan University The Estate Job description and person specification Working at London Met Application process
Introduction London Metropolitan University is a striving and ambitious institution committed to transforming the lives of its students through excellent education. We are committed to making education available to people from all walks of life, creating and advancing social justice, social mobility and access to opportunity and professions. Our graduates benefit personally, but also contribute to society, culture, public services and the economy in all areas of London, the UK and around the world. Working across our diverse estate portfolio of learning and teaching, research, commercial, recreational and sports facilities, the Building Surveyor will lead on the planning and delivery of estate investment programmes including refurbishment, long-term maintenance and compliance projects. Key aspects of the role include undertaking condition surveys, prioritising refurbishment and maintenance projects and providing specialist technical advice on building fabric issues across the estate. We are seeking an individual with experience of leading refurbishment and strategic maintenance programmes across a diverse multi-site estate portfolio. You will have a highly customer-focused mindset, with high levels of enthusiasm and excellent interpersonal and communication skills. It is anticipated that you will have a relevant professional background in the built environment industry, supported by relevant professional qualifications and training. This role provides the opportunity for a motivated building surveyor to take up a client-side estates management role across a diverse London-based university that has an ambitious and aspirational culture.
London Metropolitan University
London Metropolitan University has a rich history with strong educational roots dating back to 1848. The University as it is today was created in 2002 with the merging of London Guildhall University and the University of North London, the first merger between two universities in the UK. Based in one of the world’s most exciting capital cities, London Met is home to a diverse community of inspiring and determined learners, teachers and innovative thinkers. We offer a wide range of courses, from undergraduate and postgraduate degrees to short courses and professional qualifications, many of which are available to study full-time or part-time. We take pride in helping our students reach their goals and succeed in their careers. 96.7% of all London Met graduates are in work or further study within six months (Destinations of Leavers from Higher Education survey 2016–17). All of our undergraduate courses include some form of work-related learning, such as a placement, client project or on-campus work experience, and many courses are accredited by professional bodies.
Our mission To transform lives through the power of education.
Academic vision To be the university of choice, transforming lives for a diverse range of students from London, the UK and around the world.
Our values • Integrity • Excellence • Service • Collaboration and teamwork • Effective citizenship
We had a total of 9,714 UK-based higher education students in 2018–19, of which:
The University’s academic structure is made up of six schools
Guildhall School of Business and Law Offering a dynamic and relevant portfolio of business and law courses.
School of Computin Media Offering qualification creative technologies
School of Social Professions Focusing on employability and developing graduates for the world of work.
School of Social Sc Demonstrating the re science as a tool for change.
ng and Digital
School of Human Sciences Offering a wide range of courses in subjects including science, dietetics, and sport.
ns in subjects from s to electronics.
ciences elevance of social affecting societal
School of Art, Architecture and Design Internationally recognised for high quality teaching, excellent facilities and unique opportunities.
The Estate The university is spread across two teaching campuses totalling 79,599 sqm GIA: one in the heart of Aldgate which houses the School of Art, Design and Architecture ranked 4th in the UK university league tables. The main campus is in Islington which includes the award winning Graduate Centre designed by internationally acclaimed architect Daniel Libeskind. In addition there is the specialist business incubator, the Accelerator, located in Shoreditch and high- ly regarded for its annual Big Ideas Challenge. Innovative teaching spaces In spring 2018 we opened our brand new world-class teaching facility in the Roding Building consisting of 11 high-spec classrooms installed with cutting-edge technology, including a state of the art Ideation room with the world’s largest, interactive, digital whiteboard. There are study commons rooms, a variety of social spaces and accompanying breakout seminar rooms, IT suites and collaboration spaces, across three floors. Specialist facilities We officially opened the University’s Cyber Security Research Centre in September 2018 with a dedicated investment of £500,000. The University also boasts state-of-the art facilities from a brand new UN accredited Translation and Interpretation Suite, a mock courtroom, Bloomberg suite and purpose-built art, design and recording studios. Student Union Opened in 2018, our newly refurbished Harglenis building is a space dedicated to our Students’ union centre providing social and office space with its own student radio studio station, Verve. Library and study space Housed within a refurbished 1960’s glass factory, this facility provides over 9642sqm GIA of formal learning space with a wide range of study spaces and facilities to support student learning. Hospitality and catering The university supports seven catering outlets across all of its campuses including a brand new catering outlet called the Highbury Canteen providing a combination of hot meals and branded coffee shops. This is in addition to the 352 seat licensed Rocket Student Bar and recently refurbished 400 seat Great Hall venue built in 1896 which is used for a wide scope of events such as conferences, exhibitions, trade fairs, award ceremonies, receptions and conventions.
Business Incubation Based in Shoreditch, our specialist business incubator space, Accelerator provides the perfect home for the student enterprise programme which gives London Met’s passionate early stage entrepreneurs a chance to turn their business ideas into viable ventures through a network of advisors and investors, experts and mentors and an active events and initiatives programme. For 15 years Accelerator has been helping their community of tech start ups to grow and scale in the heart of Tech City. World Class teaching laboratories We have spent over £30 million to create one of the largest and most advanced science teaching facilities in Europe. Our Science Centre on Holloway Road is home to an incredible Superlab, which has 280 individual workstations and is one of the largest and most advanced science teaching facilities in Europe. The centre offers exceptional teaching and research facilities, giving our students a cutting-edge experience of learning science.
Building Surveyor Job Purpose
Responsible for planning, coordinating and managing a range of building fabric maintenance and projects, ensuring that work meets customer expectations, provides best value and is carried out in compliance with all relevant regulations and best practice. Audit, survey, identify and diagnose compliance issues within the built fabric of the Estate. Key areas • Procure, commission and manage a range of building maintenance services using external providers/ service contracts as appropriate; • Manage/undertake inspections, surveys, risk assessments, feasibility studies and diagnostic fault finding and initiate appropriate actions; establish the most practical and effective resolution of problems; • Direct and oversee contractors delivering maintenance works and projects; • Plan, prioritise, coordinate and deliver projects/tasks/services; liaise closely with other professional & technical staff within Estates to ensure effective, coordinated, customer focused solutions and delivery Main duties and responsibilities The postholder will: • Proactively undertake regular surveys, audits and inspections of the estate highlighting issues that fall below acceptable standards and making recommendations for their improvement. • Perform an intelligent client function on capital projects providing expert advice on existing buildings and systems as well as advocating for appropriate quality standards in terms of regulatory compliance, London Met policies and standards, the maintenance strategy and life cycle costing requirements. • Draft project briefs and documentation, specifications and service standards; manage tender/quotation procedures, service delivery and the performance of service providers; • Provide technical support and advice on a range of building regulations and best practice e.g. dilapidation assessments, insurance assessments and claims, third party wall, DDA, Building Regulations, listed buildings etc.
• Monitor compliance with asbestos regulations; report any contraventions; deputise for the Senior Estates Infrastructure Manager in respect of asbestos management as required. • Manage maintenance works and projects ensuring compliance with specifications, cost estimates and timescales; • Carry out fault finding and contribute to establishing the most effective, customer based resolution to technical problems; • Initiate remedial work arising from work inspections or where specified standards have not been met directly or escalate more serious non-compliance as necessary; • Report any health and safety concerns to relevant service managers; • Ensure the accurate and timely compilation and maintenance of essential records and data. • Use Cafm, drawings and other information systems as required to to support the effective allocation, control and monitoring of maintenance services; • Prepare regular management/performance reports as required; • Manage delegated budgets for services and projects; • Contribute to Estates collective approach to managing the effective procurement and performance of service providers, including service standards, costs, health & safety. • Maintain an appropriate understanding and practical application of relevant Health & Safety Regulations. • Support and contribute to Estates’ response to and management of emergency situations. • Deputise for the Senior Estates Infrastructure Manager on building fabric services issues as required, attending regular and ad-hoc meetings and providing technical advice.
Miscellaneous • Exemplify and promote the values of the University. Have a strong commitment to coaching and developing; working cooperatively with colleagues; valuing the contribution of others and sharing knowledge and expertise. • Undertake other duties of a reasonable nature, as may be determined by the postholder’s supervisor from time to time, in consultation with the postholder. • Carry out all duties in accordance with the University’s Equal Opportunities Policy and other policies designed to protect members of staff or students from harassment. It is the duty of the postholder not to act in a prejudicial or discriminatory manner towards members of staff, students, visitors or members of the public. The postholder should also counteract such practice or behaviour by challenging or reporting it. • Take reasonable care of health and safety of self, other people and resources whilst at work to comply with the University’s Health and Safety Policy, Codes of Practice and local rules. • Co-operate with the line manager or any other person with specific responsibility for health and safety, to enable the University’s responsibilities under the Health and Safety at Work Act to be performed.
Relevant experience Practical experience and relevant technical knowledge including the management of maintenance operations using contractors; Practical experience of building maintenance operations in a large multi- site organisation; Contract/contractor management experience;
Education and training
Relevant certified/accredited technical training or intermediate professional qualification and practical experience e.g. surveying, construction, project management, maintenance management, trade apprenticeship. Technical knowledge and understanding of building fabric and construction, legislation and maintenance requirements across a diverse estate; Experience and understanding of service procurement and contractor management; Ability to undertake detailed surveys/inspections, draft specifications, drawings, plans, service standards and project briefs etc. and issue clear work instructions; A good understanding of planned maintenance with an ability to schedule work effectively; Technical and legislative knowledge to support and advise on a range of building regulations and best practice. Technical knowledge and ability to to undertake first response diagnostic fault finding to deliver effective, customer focused solutions; An understanding and practical application of relevant Health and Safety legislation; Budget management experience. A good understanding of Cafm and other systems with an ability to analyse and interpret data; Conversant with developments in sustainability and environmental issues, including energy conservation; Accredited/certified training with a detailed understanding and awareness of asbestos regulations and policies; Qualified to P405 or equivalent in asbestos management
General and special knowledge
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Skills and abilities
Good interpersonal and communication skills with an ability to communicate technical information to a wide range of stakeholders; Ability to give clear instructions to service providers; Good planning and organisational skills; Analytical skills with an ability to interpret technical data to inform operational decisions where several options are available; Good negotiating and influencing skills A strong commitment to: • the University’s values, mission and strategic plan; • a “coaching and developing” approach when dealing with colleagues and students; and • working collegially; valuing the contribution of others and sharing knowledge and expertise.
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Working at London Met
In addition to the working in an ambitious, dynamic and diverse organisation and a competitive salary level, staff working at the University additionally benefit from: • generous annual leave entitlement • a career salary average pension scheme with up to 18% employer contribution • Local Government Pension Scheme (LGPS) members have the option to pay into shared cost salary sacrifice AVCs • a fee waiver scheme for staff undertaking relevant university courses • free on-site sport and fitness facilities including gymnasium use and classes • access to 24/7 confidential support from our Employee Assistance Programme by phone or a mobile app which includes telephone counselling • free employee eye tests and discounted spectacles through our eye care voucher scheme • interest free season ticket loan (after completing probationary period) • a professional staff development programme • tax efficient salary sacrifice schemes for childcare vouchers, cycles and cycling equipment • employee private healthcare plan through the Simply Health cash plan • access to library facilities • access to below market rate sports injuries treatments • a broad range of formal and informal development opportunities to enhance your career • commitment to lifelong learning.
Equality, Diversity and Inclusion
Championing equity and inclusion lies at the heart of everything we do here at London Metropolitan University.
You can find out more about our values and the action we’re taking by visiting our Centre for Equity and Inclusion and our Equality and Diversity webpages.
Application Process The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a confidential briefing conversation please contact our advisor Ben Duffill (firstname.lastname@example.org) and Nick Coppard (email@example.com) of MRG on 0203 962 9900. Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages). Applications should be sent to firstname.lastname@example.org and email@example.com The closing date for applications is 8 August 2021.Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21
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