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Development Manager Candidate Information Pack
Development Manager
About Us
We’re Student Roost. An owner and operator of purpose-built student accommodation across the UK and Ireland. We are unrecognisable from the small brand that launched in late 2017, having already created a portfolio of over 19,000 beds, with ambitious plans for the future. We’ve all heard ‘if you build it…they will come’; we believe if you build it right, they will stay: that goes for both our customers and our people. We want to be a stable, welcoming and safe backdrop for our customer’s entire time at University, giving them one less thing to worry about. And for our people, we all spend more time at work than we do with our loved ones, we think it’s only right that you do that in an organisation, environment and a team that you love being a part of.
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As a business built largely on acquisition, we have an array of properties and people, whilst many of our teams didn’t choose to come and work here, they do choose whether or not to stay and we’re confident we’re building a business that attracts talent from a variety of sectors and backgrounds, further diversifying the team in place. Whether our properties were acquired from others or developed by ourselves, we’re excited about the positive changes we can bring to both the physical aspects of the property and the experience within it for our residents. We have, and continue to, invest in exciting, capital programmes, driving value for our residents, the people who work there and our investors. For our people; providing welcoming work environments, interesting roles, competitive pay and benefits that matter to the individual. Our Learning & Development framework too, so whilst the rewards should be there for everyone today, the real riches are in the long-term careers we can offer. We’re putting major efforts into building a brand and an organisation that people want to work for and we think our greatest days are still ahead of us.
Development Manager
Locations
Birmingham
Aberdeen
Bath
Belfast
Bristol
Chester
Coventry
Durham
Newcastle
Leicester
Liverpool
London
Southampton
York
Wrexham
Swansea
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m Bournemouth
Brighton
Edinburgh
Glasgow
Nottingham
Sheffield
e
Development Manager
Our Culture
Much is documented about the culture of an organisation; too much, some say. Or rather, that more effort can often be placed into the documenting of a culture and values, than the effort put into truly embracing and living the values of an organisation. We’re going to be the latter. We’re going to be better. You won’t find our values plastered across our walls, or our Team Members reciting them like a morning call; you won’t find a 100-page booklet detailing how we expect our Team Members to behave and you most certainly won’t find carbon-copy Team Members. Culture is how we work together to deliver a service to our customers, a meaningful career for our People and returns for our investors. It’s every single conversation we have internally and with our customers, parents, universities; it’s every piece of work we deliver, every person we hire, every supplier we pay, every room we sell, every new property we develop.
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Our values are delivered, not just displayed High challenge high support
Freedom in a framework
People over policy
Base Camp
Lift
Reward what’s right
Development Manager
Our Values
We work hard and play hard. We’re here to win, but we don’t lose sight of the fact we spend more time at work than anywhere else, it needs to be enjoyable.
Be yourself, everyone else is taken. We’re a diverse bunch and we welcome and embrace our differences.
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We teach, train and develop our people; we believe you should be better tomorrow than you were yesterday. We commit to the growth of our people, the business, our profits, our resident experience and our reputation. We lift as we climb.
Have the courage to speak up, challenge when something’s not right, or when it can be better. Find your voice and know it matters. Don’t stay in your lane. Want more.
Development Manager
Brookfield Asset Management
With approximately $650 billion in assets under management, and an over 100-year heritage as a global owner and operator, we focus on investing in the backbone of the global economy, and are committed to supporting and enhancing the communities in which we operate. We put our own capital to work alongside our partners’ in virtually every transaction, aligning interests and bringing the strengths of our operational expertise, global reach and large- scale capital to bear on everything we do.
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In 2016, Brookfield acquired a 13-property portfolio as a base for creating an off-campus student housing platform across the U.K. The investment addressed undersupply in key university cities to meet the growing demand from international students. Brookfield was attracted to the sector due to our belief that the underlying demand drivers would continue to be strong as the globally mobile student population grew. Through our operational expertise, we transformed a collection of independent properties into a leading national developer and operator of premier student housing assets with a recognized brand. We worked with the existing management team to expand the business through add-on transactions. Their market knowledge, combined with Brookfield’s transaction capabilities, enabled us to double the size of the portfolio in the first year, building sufficient scale to assemble a full corporate platform behind the business.
Central to this was internalizing the property operations and creating a centralized operating business with finance, marketing, operations, development and acquisitions functions. This allowed us to position the business for further growth and establish a replicable model that has since been used in other European markets. Since acquisition, we have grown the operating portfolio to 20,500 units across more than 50 properties, with a further 4,500 units in the development pipeline across multiple properties. Today, Student Roost is the third-largest private student accommodation provider in the U.K.
Development Manager
About The Role
This role is a key hire for our in-house Development function, which forms an integral part of our business as we continue to grow. The team is already made up of really good people and we’re a business who will endeavour always to do the right thing, in the right way – truly putting students’ experience, welfare and safety at the top of our agenda. A member of the Development Team and reporting to the Senior Development Manager, the Development Manager will, with the support of the Senior Development Manager, take responsibility for managing new build and refurbishment projects through detailed design, procurement and delivery. We are seeking an individual with early career experience in supporting and/or leading large-scale capital development programmes in a comparable context. The role would suit an individual that is motivated to progress their career in a client side development role on a portfolio spanning across the country. Experience of working across capital developments with comparable characteristics (residential, PRS, PBSA,) would be particularly advantageous, but no means essential. Student Roost offers a compelling employer proposition including a positive approach to flexible working, significant investment in staff wellbeing and development, a generous pension scheme and annual leave allowance, and family friendly benefits.
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Key Accountabilities CORE PURPOSE
Manage projects through detailed design, procurement and delivery on time and on budget to the standards and quality which represent the Student Roost brand and core values. Assist in realising the full potential of land acquisitions by taking initial concepts through to viable detailed designs which maximises viability, profit and operational efficiencies, creating planning approved schemes.
KEY RESPONSIBILITIES
• Manage consultant teams to navigate projects through detailed design and procurement, ensuring they meet approved budgets and mitigate risk to the business • Take ownership of projects through the delivery phase to ensure buildings are delivered to a high quality and in line with Student Roost’s brand standards • Lead projects and project teams through the construction phase to ensure delivery on time and on budget • Work collaboratively with other areas of the business through the development process to ensure buildings fully meet the needs of the business • Implement Student Roost’s mobilisation process to ensure the completion, handover and occupation of buildings is fully managed and coordinated • Assist the Head of Development in developing and refining development standards, processes and procedures, documents and systems • Work alongside the Head of Development to progress sites from feasibility, through the planning process to grant of consent • Support the Real Estate team in its key functions, including technical due diligence on site acquisitions and development deals
Development Manager
About You
What you’ve done before
• Proven experience in a Development Manager / Project Manager role on substantial student, residential or mixed-use schemes • Track record in managing multiple projects through detailed design, procurement and delivery • Knowledge of regional purpose-built student accommodation sector, competitors and the market expectations for new build schemes • Comprehensive knowledge and understanding of budget and programme monitoring and reporting • Worked in a fast-growth environment.
What you’re good at/ known for
• Building and sustaining high-quality relationships with your people, customers, clients and colleagues. • Commercially savvy. • Inclusive of others, non-judgmental, fair. • Presence and credibility to work with a wide range of groups and individuals. • Highly organised, on time, well-presented.
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What will it take?
Physical Effort • Operations Managers spend a great deal of time moving around their property, this may involve flights of stairs and an ability to respond to Fire Alarms or emergency situations where lifts may not be in use. • You will be working in front of a screen for a good proportion of your time. In line with the DSE assessment, we encourage time away from your workstation, fresh air throughout the day and a good balance between systems and human beings! • Some travel will be required from time to time. • Operations Managers are present for annual check-in weekends, which can involve lifting and carrying of items Mental Effort • This is a role of competing priorities and as a seasonal operation, there are times of year when workloads may spike or unplanned incidents will take over. The role requires someone highly organised, but someone who is calm and pragmatic in their response to changes. • Despite solid planning, short-notice work may be required of you. • Unpredictable pattern of activity, no two days are the same and this role would be more suited to someone who can operate effectively in a highly-varied environment. Emotional Effort • Frequent exposure to difficult circumstances involving customers and/or people.There is a known increase in mental health challenges for the student population and whilst we will provide all the tools, training and support necessary, we recognise everyone is different and there may be a more profound or lasting effect on some of our people. • As we build out this business, working on the development of organisational processes, systems and change, it can bring with it uncertainty. We would seek to minimise or remove any concerns for people through clear, consistent communication.
Development Manager
Skills
Risk Analysis
Strategic Thinking
Flexibility
High Concentration
Results Driven
Highly Numerical
Excellent Communication Skills
Other Skills
Functional Project Management
Behavioural
Eye For Detail
Fast Past
Design, Procurement & Innovation
Results Driven
Commercially Savvy
Candidate Information Pack
Application Process To arrange a confidential conversation to discuss the opportunity in more depth, please contact Nick Coppard of the Management Recruitment Group. Closing date for application is the 6th of March. Interviews will be held w/c 14th March. Applications should consist of a CV and Cover Letter and should be sent to nicholas.coppard@mrgpeople.co.uk
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