About the Job
The benefits and package
Engaging People/Key Working relationships • Manage all staff within the Events and Venues team in line with all relevant HEE staff policies and procedures. • Ensure the retention of good staff committed to the provision of high-quality events and venues services by fostering an inclusive work ethic and promoting positive two-way team communications. • Conduct regular staff appraisals and develop Personal Development Plans for individuals, including the outcome of training needs assessments to ensure that staff are equipped to do their jobs safely and well. • Communicate regularly with staff and/or their representatives, particularly in relation to change management issues. • Negotiate with external service providers and suppliers as required to achieve best value for money in all aspects of contract performance. • Maintain positive and proactive communications with the University and external providers eg in respect of service standards, statutory compliance and financial matters.
Delivering Results/Functional Responsibilities • Manage all delegated budgets (pay and non-pay), and procure goods and services, in accordance with HEE Standing Orders, Standing Financial Instructions procurement and all related policies. • Manage service level agreements and third party contracts (eg external venues, function catering, stationery) in line with functional requirements and financial constraints. • Develop finance and information systems to support effective cost centre management, investigating variances, instigating corrective action and providing forecasts as required. • Establish consistent and systematic systems to monitor activity and performance, including of contracted-out services. • Ensure that the Events Centre is a safe, efficient, accessible, orderly and attractive environment for clients, delegates and staff at all times. • Provide periodic activity and performance reports as required, including Key Performance Indicators covering occupancy, waste, etc). • Ensure compliance with relevant health and safety legislation, including licensing laws and any specific HEE, University or Local Authority policies and regulations related to the premises. • Establish and keep up-to-date a comprehensive risk register in accordance with corporate risk policies and procedures. • Establish a business continuity plan that recovers key operational capabilities in the event of a major incident as quickly as practicable.
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